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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Car hire
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Evening entertainment
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Free pool cabanas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Bicycle-friendly property
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Suites with Stunning Views
Indulge in modern suites at Casa Bianca, each opening to a balcony overlooking the pool and offering breathtaking views of Malia Bay. Enjoy upscale amenities like a state-of-the-art bathroom, flat-screen TV, and complimentary toiletries.
Relaxation and Convenience
Unwind in the outdoor pool or explore the charming Koutouloufari village. With a 24-hour front desk, bike and car hire services, and a blossomed garden, Casa Bianca ensures a stress-free stay for all guests.
Ideal Location for Exploration
Conveniently situated near scenic Cretan beaches, Casa Bianca offers easy access to local attractions. Explore the beauty of Hersonissos and beyond, with Heraklion and its airport just a short drive away.
Book now for an unforgettable stay at Casa Bianca and experience luxury in the heart of Crete.
Please note that from May 1st 2018, Casa Bianca will operate as "Adults Only", allowing only children older than 16 to stay at the property.Swimming pool: Closed from Wed, Nov 26, 2025 until Thu, Apr 30, 2026
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Very central location . Very friendly hard working staff .
Staff excellent , great location , spotless clean rooms
Pool very small , sunbeds hardly any , rooms tiny
Prima studio, alles is aanwezig, heel erg schoon, leuk personeel, iedereen is super vriendelijk en behulpzaam. Ook leuke bar met heerlijke cocktails.
Niets
The friendliness of the staff,rooms spotless,nothing too much trouble
Nothing
Good location and it was clean
As above
Everything from the reception when we arrived, the friendly staff, relaxed feel of the resort, great breakfast and ideal location.
We didn't want to leave 😍
There was nothing we didn't like
Location is fantastic, hotel is clean and tidy, maid service everyday
Staff were exceptional, thank you very much
Nothing it was a fantastic trip
We absolutely loved the Casa Bianca Hotel, the staff, the hotel, the area, the food, Absolutely Amazing, loved loved loved it , especially Costas , Vangelis. Vassos and Artemis, they make this hotel special
Great location and lovely sea views. All staff very friendly and nothing too much trouble. Food was amazing and very reasonable prices.
Property was immaculate, cleaners did an amazing job.
I found the pillows very uncomfortable and didn't sleep well but this is personal preference.
Sunbeds also uncomfortable and not many in the sun due to the positioning of the pool.
Nice property, but no gym and limited amenities.
Staff exceptional - food and drinks great - location brilliant and very safe and inviting environment.
Nothing
Loved this place. The staff were very friendly, couldn't do enough for you 😍 wonderful village with beautiful restaurants and people
Best place in Crete, love the place, fantastic staff ❤️
The staff are great. Vangelis makes the best Margarita, Lovely Georgia who looks after you for breakfast and until mid afternoon, the 2 lovely ladies who keep everything so very clean and tidy. Artemis and Kostas.
The location is perfect as Koutouloufari is a lovely little place with just enough bars and restaurants. Piskopiano is a 5 minute walk with more bars and restaurants. Heard it was 10 minutes walk to the beach but also heard it's very busy there so we didn't bother plus from our balcony it looks a very built up area.
Coffee with breakfast is good. First day breakfast you get a platter of all the a la carte food you can choose for breakfast during your stay. There was omelette, fried egg, scrambled egg, boiled egg, ham, cheese, bacon, sausage, beans, mushrooms, Greek salad !!
Comfy beds. Safety deposit box. Kettle with tea, coffee and sugar in the room (no milk). Free iced water from pool bar. The food is really good here. Shame they only serve until 1600.
Junior Suite Room 25. Nice views from the balcony. Big but disappointing living area with not much in it and a quite small bedroom off that. Air con is in the living area not the bedroom but it did keep it quiet cool most of the time. Bedroom is badly designed as if you opened the wardrobe door the other person can't then get past to get to the other side of the bed or get onto the balcony. When you open the balcony door it touches the bed.
Website description states "natural beauty and healthcare products". It's a soap box on the wall like you get in a Premier Inn and so cheap you can't get any lather from it. No separate shampoo, shower gel, conditioner and no body lotion which I was expecting from the description. Pool towels you have to pay €2 each for plus €2 every time you change them . Why do you have to pay !! The bloody Cicadas drove me to distraction if you sit on the beds under the trees . The black sun beds are slightly away so it was easier to block the noise out.
Breakfast buffet was ok with yoghurt, melon, rolls croissants, pastries etc. but it never varied
The pool was my bug bear with this place. The tiles just above water level in the pool were really greasy and dirty. Probably something to do with people not showering before they got in the pool so it's a build up of sun tan products but this should have been cleaned off every day. Some of us complained and were told it had been cleaned a week ago but 2 days later it was still the same. Very unhygienic. Although it did get cleaned the day we left. The steps into the pool are wobbly, especially the top step, and these are the only steps into the pool so no gradual ones to get in and out. The grass area next to the pool looks unkempt with cheap, uncomfortable sun beds crammed in.
You can't put food and drinks on your room to settle at the end of the stay. You have to settle up at the end of each shift change.
Loved the hotel 3rd time we’ve visited. The staff our amazing. Vangelis cocktails are the best you’ll ever have.
Costas is also amazing ensuring everything is running as it should do.
Staff was wonderful and friendly, esp the evening staff. Breakfast was delicious. Room was simple/modern. The AC was in the sitting area so did not reach the bedroom well so we had to adjust to the warmth. Surrounding town is wonderful with great restaurants and shops.
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