Residence Wollzeile

Hotels
•
Independent
9 (5 reviews)
Wollzeile 13, Vienna, A-1010 , Vienna , AT
43-676-5325902

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Pets allowed

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Central location
Spacious apartments
Responsive service
Modern conveniences
Cons:
Issues with the jacuzzi
Firm beds
Some noise complaints
Lack of daylight in some rooms

Categories

Cleanliness
9.2
Reviews frequently highlight the cleanliness as a standout aspect of the hotel, indicating guest satisfaction with the hygiene standards.
Service
8.6
Service is praised for being responsive and helpful, particularly noted with Nikola's assistance, although there were isolated issues regarding facility maintenance.
Location
9.5
The central location of the hotel is consistently recognized as excellent by guests, citing close proximity to tourist attractions and restaurants.
Room Quality
8.9
Guests are very pleased with the spacious and luxurious apartments, though there are minor complaints regarding the furniture and noise from the wooden floors.
Amenities
7.5
The amenities are generally praised, especially the modern conveniences and large bathrooms; however, some facilities like the jacuzzi did not work, affecting the rating.
Value for Money
8.7
Most guests view their stay as worth the cost due to the location and quality of the apartments, with no significant complaints about pricing.
Food and Beverage
7
There are no specific negative or positive comments about food and beverage, suggesting a neutral stance from guests on this aspect.
Overall Experience
9.1
With many guests having an exceptional stay and praising several aspects of the hotel, the overall experience is rated highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 08:37

Property Description

Luxurious Amenities
Indulge in a sauna, complimentary Wi-Fi, and concierge services at Residence Wollzeile. Babysitting and onsite shopping add convenience to your stay.

Delicious Dining Options
Savor room service during limited hours or enjoy a cooked-to-order breakfast daily for a fee. Never go hungry with these delightful dining options.

Convenient Location
Located near iconic landmarks such as Stephansplatz and St. Stephen's Cathedral, this hotel is centrally positioned for exploring Vienna. Enjoy nearby attractions like Vienna State Opera and Hofburg Imperial Palace.

Book now for a memorable stay in the heart of Vienna at Residence Wollzeile!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 5 reviews
Cleanliness: 9.2
Service: 8.6
Location: 9.5
Room Quality: 8.9
Amenities: 7.5
Value for Money: 8.7
Food and Beverage: 7
Overall Experience: 9.1
S
Shu • family
10
Pros:

Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !

2020-02-19 • via Nuitee
S
Serguei
8
Great place with a broken elevator
Pros:

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!

2018-12-09 • via Nuitee
A
adam
4
Non-responsive management
Pros:

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request.
Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.

2016-10-10 • via Nuitee
S
Steve
10
Perfect location, perfect staff!
Pros:

This is a fabulous place to stay in Vienna!

It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city!

Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever!

As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic!

I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!

2016-08-08 • via Nuitee
B
Bev
10
A luxurious Residence in beautiful Vienna
Pros:

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.

2016-07-09 • via Nuitee