Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG

Hotels
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Holiday Inn Express
9.2 (1241 reviews)
18520 100 Ave NW , Edmonton , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Varied breakfast options
Cons:
Complicated booking and billing process
Limited TV options
Difficult parking

Categories

Cleanliness
9.38
The hotel is clean and the rooms were very clean.
Service
9.85
Staff were friendly and helpful throughout the stay.
Location
9.39
Great location, close to malls and West Edmonton Mall.
Room Quality
8.84
Room was comfortable and met expectations.
Amenities
8.37
Amenities include breakfast, gym, and pool; however, limited streaming options on the TV.
Value for Money
8.83
Good value, especially with breakfast included.
Food and Beverage
9.38
Breakfast options were varied and well-received.
Overall Experience
9.55
Overall good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Luxurious Amenities
Holiday Inn Express & Suites - West Edmonton-Mall Area offers underground heated parking, a hot tub, and a fitness centre for guests to unwind and relax during their stay.

Modern Rooms
Each room at this hotel is equipped with air conditioning, a flat-screen TV, and a coffee machine. Guests can enjoy the comfort of free toiletries and a hairdryer in the private bathrooms.

Convenient Location
Situated just 2.1 km from the famous West Edmonton Mall, and with attractions like Fort Edmonton Park and Valley Zoo nearby, our property provides easy access to the best of Edmonton.

Book your stay at Holiday Inn Express & Suites - West Edmonton-Mall Area for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1241 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
C
Canny • family_with_children • ca
7
Pros:

乾淨的酒店

Cons:

指示Galaxy 優惠不清楚

2026-02-14 • via Nuitee
A
Aletha • couple • ca
10
Beautiful,clean, friendly staff
Pros:

Property was beautiful and up to date

Cons:

Clean, modern, art work

2026-02-13 • via Nuitee
M
Mohamed • family_with_children • ca
10
It was a pleasant stay!
Pros:

Varied great breakfast

Cons:

N/A

2026-02-09 • via Nuitee
M
Michael • family_with_children • ca
10
Pros:

very clean and great breakfast,

2026-01-31 • via Nuitee
V
Vicki Or Verne • family_with_children • ca
10
Pros:

The lady at the front desk was excellent! It was all very clean and comfortable

2026-01-23 • via Nuitee
A
ADEKUNLE • family_with_children • ca
9
Value for money indeed
Pros:

Clean and better customers service

Cons:

Nothing at the moment

2026-01-22 • via Nuitee
A
Alphonso • solo_traveller • ca
10
2026-01-22 • via Nuitee
E
Earl • couple • ca
7
Pros:

Breakfast was great.

2026-01-20 • via Nuitee
S
Shari • couple • ca
9
2026-01-20 • via Nuitee
J
JESRELL • family_with_children • tc
9
very satisfied
Pros:

property

2026-01-20 • via Nuitee
A
Aisha • family_with_children • ca
8
2026-01-20 • via Nuitee
B
Bill • couple • ca
8
The stay was good just not enough parking.
2026-01-19 • via Nuitee
P
Patrick • extended_group • ca
8
Pros:

The breakfast was cold

Cons:

Warm food

2026-01-19 • via Nuitee
B
Bonney • family_with_children • ca
8
2026-01-19 • via Nuitee
D
Donald • couple • ca
8
Pleasant visit on our holiday
Pros:

Breakfast was great a good start to the day

Cons:

Sometimes crowded

2026-01-19 • via Nuitee
F
Frank • couple • nl
6
2026-01-19 • via Nuitee
S
Susan • extended_group • ca
10
Will most definitely stay again
Pros:

Very clean and friendly staff

2026-01-19 • via Nuitee
D
Drake • couple • ca
10
2026-01-19 • via Nuitee
D
Daniel • solo_traveller • ca
1
2026-01-19 • via Nuitee
L
Linda • family_with_children • ca
6
one room had a broken spout in the tub and it came off of the wall. another room the bathroom sink w
Pros:

lots of variety. tasted good. for breakfast

Cons:

crowded. not enough space for people to get to what they wanted without pushing someone else out of the way.

2026-01-19 • via Nuitee