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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Games room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Holiday Inn Express & Suites - West Edmonton-Mall Area offers underground heated parking, a hot tub, and a fitness centre for guests to unwind and relax during their stay.
Modern Rooms
Each room at this hotel is equipped with air conditioning, a flat-screen TV, and a coffee machine. Guests can enjoy the comfort of free toiletries and a hairdryer in the private bathrooms.
Convenient Location
Situated just 2.1 km from the famous West Edmonton Mall, and with attractions like Fort Edmonton Park and Valley Zoo nearby, our property provides easy access to the best of Edmonton.
Book your stay at Holiday Inn Express & Suites - West Edmonton-Mall Area for a memorable and comfortable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CAD 25 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very clean, comfortable place to be :) very polite and helpful staff!
My kids wish the pool was bigger!
Breakfast is good and location is good.
No Netflex and YouTube on tv for kids.
Excellent
Excellent
Heel goed alles
Parkeerplaats
Clean, comfy and full breakfast
Nothing
Location
n/a
Rooms were clean, and temperature controls worked great!!
Tough parking for pickup trucks
Spacious
Parking
Our stay in this location was a fantastic experience. The room was exceptionally clean, modern, and spacious enough that we never felt cramped. The beds were incredibly comfortable, and I really appreciated their signature pillow selection. I want to give a special shoutout to Tahira at the front desk, who was incredibly welcoming, helpful, and made sure we had everything we needed for a great stay. To top it off, the complimentary Express Start breakfast was hot, fresh, and well-stocked. Highly recommend this location
Immaculate hotel, well situated, Ms. Sukhjot at the check-in was wonderful
Clean
Pool small and too much chlorine
Comfortable beds and nice location.
Less option in the breakfast.
For the gaming room you have to pay to play.
Location was the best part
We were given a room on the first floor which was not ideal. Then Sunday morning we were woken up with the most awful singing and loud music that was right next to our room. We were wondering if there was a concert happening next door. It was so loud that even our tv on blast couldn't mask the noise. I called the front desk wondering what the heck was happening. She said it was a church service that would continue for another 3 hours!!!! Then at 6:30 the next morning I woke up to the sound of a man throwing up violently right outside our room. There seems to be a lot of homeless people wondering around this area so likely one of them. I complained to the staff about what happened and was told no one else had complained. That is very poor customer service and we won't be staying here again.
Nice and clean
The air conditioner was very loud which is not a plus
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