Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG

Hotels
•
Holiday Inn Express
9.2 (1335 reviews)
18520 100 Ave NW , Edmonton , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Varied breakfast options
Cons:
Complicated booking and billing process
Limited TV options
Difficult parking

Categories

Cleanliness
9.38
The hotel is clean and the rooms were very clean.
Service
9.85
Staff were friendly and helpful throughout the stay.
Location
9.39
Great location, close to malls and West Edmonton Mall.
Room Quality
8.84
Room was comfortable and met expectations.
Amenities
8.37
Amenities include breakfast, gym, and pool; however, limited streaming options on the TV.
Value for Money
8.83
Good value, especially with breakfast included.
Food and Beverage
9.38
Breakfast options were varied and well-received.
Overall Experience
9.55
Overall good experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Luxurious Amenities
Holiday Inn Express & Suites - West Edmonton-Mall Area offers underground heated parking, a hot tub, and a fitness centre for guests to unwind and relax during their stay.

Modern Rooms
Each room at this hotel is equipped with air conditioning, a flat-screen TV, and a coffee machine. Guests can enjoy the comfort of free toiletries and a hairdryer in the private bathrooms.

Convenient Location
Situated just 2.1 km from the famous West Edmonton Mall, and with attractions like Fort Edmonton Park and Valley Zoo nearby, our property provides easy access to the best of Edmonton.

Book your stay at Holiday Inn Express & Suites - West Edmonton-Mall Area for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1335 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
A
Abdusalam • family_with_children • ca
8
2026-07-11 • via Nuitee
H
Horst • solo_traveller • ca
5
2026-07-10 • via Nuitee
B
Blair • extended_group • ca
10
I do not like your $100 interest generating fee program for your business.
Pros:

Good choice

Cons:

Do not send old folks down long hallways for their room.

2026-07-10 • via Nuitee
S
Sonbul • solo_traveller • ca
7
2026-07-09 • via Nuitee
G
Giau • family_with_children • ca
10
Love it
Pros:

Clean

2026-07-09 • via Nuitee
A
Alex • solo_traveller • ca
1
2026-07-07 • via Nuitee
M
Marc • family_with_children • ca
10
2026-07-05 • via Nuitee
C
Cheryll • family_with_children • ca
9
Pros:

Comfortable beds, nice staff, location near to every place that we are going and we had a great time at the pool.

2026-07-02 • via Nuitee
T
Tse • solo_traveller • ca
10
2026-07-02 • via Nuitee
A
Aquilina • family_with_children • ca
9
Very Good!
Pros:

STAFF ARE VERY NICE, BREAKFAST ARE VERY GOOD, ROOM ARE GOOD EXCEPT WE DID NOT KNOW THE OTHER BED IS THE SOFA . LOL

Cons:

Water in pool was a little cold

2026-06-29 • via Nuitee
A
Alex • solo_traveller • ca
8
2026-06-28 • via Nuitee
W
Wood-Lawrence • couple • ca
10
Pros:

I liked the location

Cons:

The pool

2026-06-28 • via Nuitee
K
Katley • family_with_children • ca
10
One night stay, very cozy and close to where we needed to be :) this is the only hotel we stay in when we come to Edmont
Pros:

Very clean, comfortable place to be :) very polite and helpful staff!

Cons:

My kids wish the pool was bigger!

2026-06-25 • via Nuitee
T
Tsadikan • solo_traveller • ca
10
2026-06-24 • via Nuitee
N
Nakita • family_with_children • ca
10
2026-06-22 • via Nuitee
J
Julieta • solo_traveller • ca
9
It’s all excellent except the water in shower it’s slow
Pros:

Excellent

Cons:

Excellent

2026-06-22 • via Nuitee
A
Albert • family_with_children • ca
10
Nice hotel to stay.
Pros:

Breakfast is good and location is good.

Cons:

No Netflex and YouTube on tv for kids.

2026-06-22 • via Nuitee
M
Marie • solo_traveller • ca
10
2026-06-21 • via Nuitee
A
Arif • family_with_children • ca
8
2026-06-17 • via Nuitee
A
Ad • solo_traveller • nl
9
Pros:

Heel goed alles

Cons:

Parkeerplaats

2026-06-15 • via Nuitee