Hanaqpacha Inn

You need to ask for hot water each time before you take shower. No heat. Very very noisy. You hear kids noise 24/7. I was there for 4 nights and no sleep.

Muy poco. servicio y atención mala. No ofrece mucho...

Me gustó mucho el establecimiento. Sólo que si tuviera un poco más de m2 la habitación será más cómoda.

Good bed, good bathroom, and good WiFi. Close to the train station.

Was a good price, but you get what you pay for. It was an incredibly loud place (outside, with thin windows) and very little sleep was had as a result.
Breakfast said it would be at 5, but was at 6 and for those heading up to the mountain, they need that earlier breakfast.
Sofa in the lobby stank really bad.

Decent ish hotel but for the price, would have expected full breakfast available at beginning of breakfast service (no coffee) and Wi-fi to be available in room. When challenged we were told that it worked as he had it on his phone... but it clearly didn’t despite him resetting the modem. There are a lot of options in Aguas Calientes but as you are only ever there for a maximum of two nights perhaps they didn’t feel the need to be on top of their game as they repeat business is not their game. Positive, We were able to check in early and the lady was very sweet!

The service was really nice. Breakfast was good. We had an early train to Machu Picchu and they accommodated us, kept our bags and let us hang out in the lobby til we left on the train.

The room was clean and comfy. Nice television and wifi worked well.

Even the little noise you can hear ... little kids in the street running ... people talking ... I had a room on the 5 th floor .,. But I was surprised how can you listen to even people talking in the streets on the first floor .

Our triple room was next to building construction which started at 7:30 and continued till 8:00 pm. in addition the second night a neighbor had loud music playing all night and all day. Even the police could´t stop it.

Another problem were the uneven steps which could cause a serious fall.

everything was great only downside no elevator kinda hard to go upstairs with luggage considering the altitude of the place.

We stayed here before and after trip to Machu Picchu. Nice enough stay in a small town. Easy walking to the rest of the town. good breakfast.

Our room was facing a construction, which was starting at 7 am till 11 pm. We didn’t get any sleep. The room was spacious, but our king bed was two double beds combined together. The pillows were tough, the towels were stained, no toilet paper, and tiny shower room. The breakfast was good, but the omelet was sitting cold. Very slow internet, very poor insulation system, so you would hear everything. For the price we paid, this hotel is not worth it, I wouldn’t recommend to stay there. Perhaps the hostel next to it was charging much less and it was in much better condition.

Super friendly staff. Room was noisy and very bright at night. The shower was either super hot or super cold, no in between

I was not impressed with the hotel. My room has a bathroom window that you could not open (it was locked with a key) and on the other side of the window were men doing construction work from 7am-7pm every day. The only window I could open was actually at the front of my room in the hallway so that anyone walking by could stick their entire hand (or body) right through the window. There was zero ventilation in my room and it smelled like mildew the entire time. All of my belongings smelled like mildew when I left. The staff was not friendly and spoke no English, which is fine, but they weren't even nice about it. There are far better places to stay for the same amount of money.

I had a great experience at the Hanaqpacha Inn. Although not very fancy or modern, I was very pleased to find out that there was running hot water in the shower! After having to shower in cold/lukewarm water the past few days this felt amazing. The complimentary breakfast in the morning before our hike was also a big plus. The Inn is located close to a futbol field and there are many locals that hung out nearby - we felt very safe walking around at night. If you are looking to stay somewhere comfortable and affordable this is your place!

Sweet staff & nice breakfast, but no elevator to our 4th-floor room, & it's a bit of a hike from the train station.

It was clean enough and room ample size. However, it was way too noisy from other guests, roosters crowing and staff talking. The curtains were gauze thin and let in too much light. A positive- very close to everything and staff did seem helpful.

Staff had attitude, knew little English, was not the he most welcoming.

Very small hotel, we were at the 5th floor without elevator. Noise from street was impossible until midnight. The door to our room had glass so the light from the corridor was on all night in my face.
The staff was attentive and nice. I do not recommend this hotel if you plan to sleep at night.