Citiez Hotel Amsterdam

Hotels
8.3 (3878 reviews)
Osdorpplein 372 A , Amsterdam , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 3878 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
D
Daisy • family_with_children • be
9
Tevreden
Pros:

Locatie, vriendelijk personeel.

Cons:

Niets

2026-02-14 • via Nuitee
C
CharlotteBrauns • family_with_children • be
8
Fijne ervaring
Pros:

De ligging, vlotte verbinding naar het centrum, gratis parking.

Cons:

Zeer compacte kamer, weinig bewegingsruimte.

2026-02-13 • via Nuitee
E
Evren • extended_group • de
8
2026-02-13 • via Nuitee
K
Karol • family_with_children • pl
8
Pros:

Obsługa bardzo pomocna. Bezpłatny parking

2026-02-13 • via Nuitee
V
Victor Hugo • family_with_children • mx
10
Pros:

La limpieza del lugar y la ubicación cerca del aeropuerto

Cons:

Es un poco pequeño

2026-02-12 • via Nuitee
K
Kerry • extended_group • gb
10
Amazing
Pros:

Staff were amazing! They went above and beyond for us.

Cons:

Quite small rooms

2026-02-12 • via Nuitee
A
Ana • couple • es
10
2026-02-12 • via Nuitee
C
cristina • couple • it
9
2026-02-11 • via Nuitee
J
Jihane • couple • be
10
Uitstekend
Pros:

Vriendelijk personeel, zeer hygiënische kamer en badkamer, comfortabel bed. We waren er voor Valentijn en hadden dit gemeld, en ze hebben ons mooi verrast met een drankje en chocolade! :)
Goede verbinding met het centrum (30 min met tram) en zéér veel winkels vlakbij het hotel (drie supermarkten, hema, etos,...)
Dit hotel biedt gratis parking aan in parking Nieuw West (éénmalig in- en uitrijden, we lieten onze auto hier staan en deden alles met openbaar vervoer)

2026-02-10 • via Nuitee
M
Mark • family_with_children • gb
7
Pros:

The beds were very comfortable and we both slept very well. The location was great, and was right next to three supermarkets, and tram and bus stops to the city, and to Schiphol Airport

Cons:

There was no ventilation in the bathroom, and very little in the room itself, and it appeared the window in the room wouldn't open, so it got very covered in condensation which dripped down and collected in puddles on the windowsill and shelf

2026-02-10 • via Nuitee
S
Stenley • family_with_children • be
9
Pros:

Mooi locatie

Cons:

Niets

2026-02-09 • via Nuitee
R
Rita • family_with_children • de
5
War ok, aber ist steigerungsfähig.
Pros:

Mit der Straßenbahn war man ohne Umzusteigen in ca. 25 min in der Innenstadt.
Da wir mit dem Auto angereist waren, war es super, nebenan das Parkhaus nutzen zu können (ca. 3 min Fußweg), wo es während unseres Aufenthalts sicher stehen blieb. Mehrere Supermärkte in unmittelbarer Umgebung, die sogar bis 22 Uhr geöffnet haben.
Nebenan im Park kann man gut laufen gehen.

Cons:

Anfang Februar, Temperaturen um die 0 Grad: In unserem Zimmer hat die Lüftung nicht richtig funktioniert. Wir hatten mehrfach darauf aufmerksam gemacht. Das Wasser lief am Fenster im Zimmer herunter, da kein Lüfter im Bad funktionierte. Wenn wir abends ins Hotelzimmer kamen, waren es 16 Grad im Zimmer und es brauchte ca. 3 Stunden bis man ohne Jacke sitzen konnte. (Bei uns zu Hause sind es ca. 20 bis 21 Grad, so warm brauchen wir es gar nicht ;-) Konnte offenbar nicht repariert werden. Später ließen wir dann die Anlage immer an, wenn wir das Hotel verließen, dann ging es so.
In der Dusche fehlte leider auch die Tür, wo der Halterung nach einmal eine war. Dadurch wurde es nass im Bad.

2026-02-08 • via Nuitee
E
Ergin • couple • tr
10
2026-02-08 • via Nuitee
D
Deepshika • couple • gb
10
2026-02-08 • via Nuitee
G
Galaad • couple • fr
8
2026-02-08 • via Nuitee
N
Nikoleta • extended_group • bg
10
Pros:

Локацията и безплатният паркинг

2026-02-08 • via Nuitee
L
Leo • family_with_children • nl
8
Verblijf was prima in verhouding met de prijs en alles zag er goed verzorgt uit .
Pros:

Heel fijn personeel .

2026-01-31 • via Nuitee
M
Mohamed • couple • nl
8
2026-01-31 • via Nuitee
S
Stefania • couple • it
7
Piacevole soggiorno.
Pros:

Posizione comoda.

Cons:

Colazione poco assortita: niente di salato.

2026-01-30 • via Nuitee
J
Jorge • solo_traveller • fr
5
2026-01-30 • via Nuitee