Citiez Hotel Amsterdam

Hotels
8.3 (3878 reviews)
Osdorpplein 372 A , Amsterdam , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 3878 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
C
Campos • family_with_children • es
8
Pros:

Hay supermercados muy cerca y una parada de tranvía muy cerca que te lleva a todas partes.

Cons:

Un poco lejos del centro y la habitación estaba muy fría

2026-03-14 • via Nuitee
D
Diana • couple • nl
7
Geweldig, alleen het weer werkte niet mee! ( regen )
Pros:

Het ontbijt is prima. De locatie goed om met het OV het centrum te bereiken.
Personeel is vriendelijk en behulpzaam.

Cons:

De tv. Bijna alleen maar Engelse kanalen.

2026-03-14 • via Nuitee
M
Maciej Stachowiak • family_with_children • pl
10
2026-03-14 • via Nuitee
K
Kshitij • solo_traveller • in
9
2026-03-13 • via Nuitee
P
Pavlo • couple • ua
9
Pros:

We stayed at Citys Hotel in the New-West district of Amsterdam and were very satisfied with our experience. The transport connection is very convenient, making it easy to get to the city center and other parts of Amsterdam. A big advantage was the free parking, which is quite rare in Amsterdam and was very convenient for us. There are many restaurants, cafes, and various shops nearby, so everything you might need is within a short walking distance. The breakfast was good, the bed linen and towels were clean, and the staff were very friendly and helpful, creating a pleasant overall atmosphere.

2026-03-13 • via Nuitee
C
Cathy • family_with_children • it
7
I had a quick stay here but the location, bus, and shops all around made it easy for my family to get what we all neede
Pros:

Location was great and the staff was so kind and helpful!

Cons:

My bed had a dip in the middle of it and I could get comfortable and sleep ☹️

2026-03-13 • via Nuitee
A
ANGELE • family_with_children • fr
8
Je recommande
Pros:

La sympathie des salariés
Le parking gratuit
L emplacement à 2min du tramway
La consigne pour nos bagages le jour du départ

2026-03-12 • via Nuitee
L
Lara • couple • de
4
2026-03-11 • via Nuitee
S
Sveva • solo_traveller • gb
8
2026-03-09 • via Nuitee
P
Paweł • extended_group • pl
8
Bardzo przyjazny personel, czysto, dobre miejsce.
Pros:

Lokalizacja w porządku, dojazd do centrum bezproblemowy niemal spod hotelu.

Cons:

Małe pokoje

2026-03-09 • via Nuitee
G
Gabor • couple • hu
8
Csak ajánlani tudom mindenkinek.
Pros:

Célzottan ezen a környéken kerestünk szállást. Kitűnő a közlekedés a reptérről, egy busszal ide lehet érkezni. A belváros pedig villamossal kényelmesen elérhető. Mi biciklivel közlekedtünk, mint a helyi lakosok jelentős része a kitűnő kerékpárutakon. A környéken több élelmiszerbolt és étterem található.

2026-03-08 • via Nuitee
C
Carla • couple • ro
10
Very good
Pros:

It was a nice room and very clean, the bed was comfortable, and they even helped me with a little birthday surprise 😍

Cons:

-

2026-03-07 • via Nuitee
M
Marian • family_with_children • de
10
A nice location where we hope to return.
Pros:

The staff was very friendly and professional.
everything very clean including the dining room where breakfast is served which is varied

Cons:

I didn't find anything I didn't like.

2026-03-06 • via Nuitee
P
Paulina • couple • de
6
Cons:

Der Fernseher hat nicht richtig funktioniert (kein Smart Tv), das kostenlose parken hat ebenfalls nicht funktioniert

2026-03-06 • via Nuitee
M
Marian • family_with_children • de
10
I recommend this hotel.
Pros:

I liked the room, the varied breakfast and the friendly staff.

Cons:

I didn't find anything I didn't like.

2026-03-06 • via Nuitee
M
Mehmet Akif • family_with_children • tr
7
Çalışanlar çok kibar ve yardımsever otelin yeri de ulaşım için çok iyi fakat otopark düzeni daha iyi olmalı
Pros:

Tesis merkeze ulaşımın ve alışveriş yapma imkanının çok geniş olduğu bir yer

Cons:

Tesiste arabanı parketmek için önceden bilgiledirme yapması faydalı olur. Dışardan gelen birisi için Amsterdam trafiği zor ve stresli çünkü. Önceden bilgilendirme yapılırsa park edilecek yer ile ilgili daha iyi olur

2026-03-06 • via Nuitee
U
Urte • family_with_children • de
7
Pros:

Parkplatz kostenlos, sauber und Einkaufsmöglichkeiten

Cons:

Es haben ablagemöglichkeiten im Zimmer gefehlt, Badezimmertür ging nicht zu

2026-03-05 • via Nuitee
H
Hanna • family_with_children • nl
10
Pros:

Heel vriendelijk personeel, tram in de buurt met goede verbinding, auto gratis parkeren, fijn bed. Top!

Cons:

Was prima zo.

2026-03-04 • via Nuitee
N
Nasibrola • family_with_children • fr
10
2026-03-04 • via Nuitee
J
Juha-Antti • family_with_children • fi
10
Pros:

Staff is helpful and kind as always.

2026-03-03 • via Nuitee