Citiez Hotel Amsterdam

Hotels
8.3 (4295 reviews)
Osdorpplein 372 A , Amsterdam , nl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 4295 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
L
Lucy extended_group gb
9
Lovely little hotel
Pros:

Good location, free easy parking a little walk away. Shops and amenities close.

Cons:

Public transport into city was a little challenging due to road works.

2026-08-08 via Nuitee
A
Ali couple kz
6
Cons:

There was no phone in the room. Room is so small

2026-08-08 via Nuitee
J
John couple nl
8
2026-08-08 via Nuitee
L
Les solo_traveller gb
10
Pros:

Ease of booking, clean and staff very inviting and Friendly, Trams just across road to Amsterdam centre.

Cons:

Nothing,

2026-08-08 via Nuitee
C
Cedric couple fr
9
2026-08-08 via Nuitee
T
Trine couple dk
9
Pros:

Virkelig venligt og imødekommende personale!
Meget små værelser, men det fungerer alligevel og sengen var god.

2026-08-06 via Nuitee
J
Joanna solo_traveller pl
10
Pros:

Sprawna komunikacja z hotelem. Możliwość zaparkowania auta przy hotelu w cenie noclegu, co w Amsterdamie jest ogromna zaletą. Hotel oddalony od Centrum, ale blisko komunikacji miejskiej, która często jeździ. Można też łatwo dojechać rowerem. W okolicy jezioro i park do spacerów i biegania.

2026-08-05 via Nuitee
D
Denise solo_traveller de
10
Pros:

Alles

Cons:

Es gab nichts

2026-08-05 via Nuitee
R
Razvan solo_traveller ro
9
Very good value for money
Pros:

The hotel is basically one full (huge ) floor in a residential building, nice and quiet. The staff is super helpful and friendly and there is a parking place included in the price, not very far. There is a shopping gallery and lots of stores 2 min walking distance from the hotel. Also a big lake with a park 5 min distance with great view but pretty dirty I may say. Lots of restaurants around most of them with oriental food ( I understood that this is a neighborhood where lots of muslim people live). Considering the price and the location this is a very good choice if you are not too fussy.

Cons:

The room is super super small, basically the bed ( quite big and comfortable) stands from one wall to another, if you want to reach out to the window you need to climb the bed. There is not much space to put the trolley in that way that you can open the door and also have some space to move to the bed. The bathroom is very small as well. There is a nice view at the entrance of the hotel but during the evening there were some rats coming out to feed themselves. People didn't seem to have a problem with that, meaning that this is quite common. I was advised from several locals to better stay inside after the night falls down as the area is not safe during the night and I may get robbed ( I didn't check this :) , I was out until 23.30 latest). But again if you are not looking for fancy stuff , the price and the location are very good if you pay a bit of attention.

2026-08-05 via Nuitee
L
Louis solo_traveller de
10
2026-08-04 via Nuitee
A
Alessandro couple be
5
Très bien mais éloignée du centre dans des cartiers populaire
Pros:

Le parking gratuit

Cons:

L’endroit où il se trouve

2026-08-03 via Nuitee
C
Camille solo_traveller br
10
Gostei muito da equipe e o hotel ficou dentro do esperado. Apenas a localização que não é muito boa.
Pros:

Dentro do esperado

Cons:

LocalizaçÃo

2026-08-03 via Nuitee
L
Lucia couple sk
10
Very nice and cosy hotel. We felt very good while our stay. It takes 2 buses to centre, but you have many groceries, res
2026-08-02 via Nuitee
M
Menno family_with_children nl
9
Zeer goed verblijf in hartje Osdorp
Pros:

Vriendelijk en behulpzaam personeel. Goed onserhouden kamers.

Cons:

-

2026-08-02 via Nuitee
M
Marija couple lt
8
2026-08-02 via Nuitee
J
Julia solo_traveller bg
6
Pros:

Nice staff, good breakfast, close to public transport.

Cons:

Very, very small room :-(.
Our friends didn't have a window at all.

2026-08-02 via Nuitee
J
Juan couple es
9
2026-07-25 via Nuitee
A
Anne family_with_children dk
10
Pros:

Sødt personale - især aftenvagterne
Hjælpsomme
Sjove

2026-07-25 via Nuitee
H
Hien couple us
1
Not happy
Cons:

The hotel is located in the middle of shopping area & bar , noisy at night , the room is very small & dirty, we found the bugs crawling on the shower wall , we can’t stay in that condition that’s why we checked out a day earlier we ask for refund but they refused it
Attached a bug ‘s screen shot

2026-07-24 via Nuitee
A
Adéla couple cz
4
Za ty prachy (430€) to fakt nestalo..
Pros:

Personal velmi ochotny, i na tu nejhloupejsi otazku vzdy s usmevem odpovedeli.

Cons:

Velmi maly maly prostor pro dva lidi, nedalo se po pokoji pohodlne pohybovat. Plisen ve sprchovem koute, zaroven kdyz se clovek sprchoval, voda vytekala ven spodem dveri koutu, protoze na nich chybelo jakekoliv tesneni - rohozka tim padem byla uplne promocena. Nezhasnutelne svetlo schodu jsme museli kazdy vecer zakryvat nasimi veci, protoze svitilo nonstop a dost narusovalo spanek.

2026-07-24 via Nuitee