Citiez Hotel Amsterdam

Hotels
8.3 (4068 reviews)
Osdorpplein 372 A , Amsterdam , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 4068 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
R
Rachel • family_with_children • fr
9
Pros:

Chambre propre, confortable et assez grande. Petit déjeuner avec du choix et de bons produits. Bon acceuil. A 20mn du centre d'Amsterdam mais tramway (le 17, toutes les 7mn) à 1 mn à pieds. Quartier avec des restaurants et des magasins.

Cons:

Que le 1er matin, une jeune fille vienne nettoyer en soupirant le buffet du petit déjeuner alors que je suis entrain de me servir ...pousse mon plateau avec sa lavette...j'ai eu l'impression de déranger

2026-05-02 • via Nuitee
G
Giovanni • solo_traveller • it
8
Pros:

Il parcheggio il personale gentile e la zona era piena di negozi ristoranti e supermercati

Cons:

Un po troppo distante dal centro stanza piccola e letto matrimoniane piccolo

2026-05-02 • via Nuitee
K
Katarina • couple • si
7
2026-05-02 • via Nuitee
V
VALLE • solo_traveller • fr
5
Le prix est très bas mais largement justifié.
Pros:

Rien

Cons:

Parking pas facile à trouver, un sentiment d'insécurité et dans un environnement de banlieue. L'hôtel en plein centre commercial aucun accès en véhicule. Éviter les bagages.

2026-05-02 • via Nuitee
P
Pietra • couple • ie
6
2026-05-01 • via Nuitee
H
Hanna • couple • by
8
2026-05-01 • via Nuitee
D
Denguezli • couple • tn
10
Séjour super, loin du centre mais proche du transport. Quartier calme et il y a tout ce qu’il faut
2026-05-01 • via Nuitee
J
Julien • solo_traveller • be
9
2026-05-01 • via Nuitee
I
Ingemar • solo_traveller • de
6
2026-05-01 • via Nuitee
C
Chiboub • solo_traveller • de
10
2026-05-01 • via Nuitee
K
Kristian • couple • pr
8
Good location
Pros:

Clean

Cons:

Expensive

2026-04-30 • via Nuitee
L
Luis Miguel • extended_group • ve
8
2026-04-30 • via Nuitee
F
Fatjon • couple • xk
10
2026-04-29 • via Nuitee
I
Ivan • couple • fr
10
Escapade à Amsterdam en couples.
Pros:

Rapport qualité prix vous n’aurez pas mieux.

J’ai aimé l’accueille à la réception que ce soit à l’arrivée ou au départ les personnes étaient de bonne humeur avec beaucoup d’énergie.

Tout a été fait dans la bienveillance,l’hôtel est bien placé les chambres sont bien optimisé,la salle de bain est belle et le parking est gratuit parce que nous séjournons à Citiez.

Je tenais à souligner que le parking que nous a offert l’hôtel est d’une valeur de 50€ sans eux on aurait payer 35€.Merci

L’emplacement est très bien vous avez pleins de commercer à côté.

2026-04-28 • via Nuitee
B
Bo • couple • cn
6
I wouldn't have booked this hotel if we hadn't driven to Amsterdam.
Pros:

We chose this hotel mainly because it offered free parking.

Cons:

The room facilities are in dire need of improvement. We intentionally chose a slightly more expensive, larger room when we booked, but it was still disappointing. First, the mattress had sagged, making it impossible to straighten your back when you sat down, causing back pain and discomfort. When you lay down, your entire body sank into the mattress. The provided pillows were like sofa cushions—small, thin, and too soft. The bathroom was a windowless, enclosed room. I'm not sure if there was an exhaust fan or if it was broken, but the steam from the shower couldn't escape and just condensed into water droplets. We tried to open the door to let the steam out through the bedroom window, but the handle on the only window that could be opened was broken. In short, it was a terrible experience.

2026-04-27 • via Nuitee
N
Nadine • couple • ch
2
Einmal und nie wieder! Selbst für einen kurzen Aufenthalt nicht zumutbar. Die Preise sind eine bodenlose Frechheit.
Pros:

Das einzige was an dieser Unterkunft akzeptabel war, war das freundliche Personal.

Cons:

Unser erstes Zimmer London 108 hat nach Verwesung gerochen, weshalb auch das Fenster gekippt war, als wir eintraffen. Wir schlossen das Fenster und fuhren in die Innenstadt, sls wir in der Nacht zurückkehrten, war der Gestank kaum zu ertragen! Wir teilten uns bei der Rezeption mit, die mit uns auf das Zimmer kam, es lag wohl an der Lüftung, da es angeblich kein freies Zimmer gab, verbrachten wir die Nacht in dem stinkenden Zimmer, was wir dann am nächsten Tag wechseln durften, in ein schmutziges Zimmer, mit Haaren von verschiedenen Person im Bett. Es war wirklich eklig. Die Zimmer sind so lächerlich klein, dass selbdt mein schlanker Mann und ich Mühe hatten, uns zu zweit zu bewegen. Kein Waschbecken im Bad, das befindet sich beim Bett. Kein Schrank, keine Ablagemöglichkeiten.

2026-04-27 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-04-26 • via Nuitee
C
cassandre • couple • fr
8
2026-04-26 • via Nuitee
• family_with_children • gb
8
2026-04-25 • via Nuitee
I
Ina • couple • de
7
Hotel mit includiertem Parkplatz und einigen Mängeln
Pros:

Gute Lage etwas außerhalb aber mit öffentlichen Verkehrsmitteln kommt man gut ins Zentrum. Straßenbahnhaltestelle gleich nebenan. Parken im Parkhaus unter dem Supermarkt sehr gut.

Cons:

Zimmer zu klein. Keine Option, für Erwachsene zu übernachten. Bett muss vom Fußende bestiegen werden. Toilettentür im Zimmer nicht dicht. Ca. 1 cm Spalt zum Zimmer. Fenster ließ sich nicht öffnen. Einmal ging kein deutscher Fernsehsender. Die Dame an der Rezeption hat nur darüber gelacht und sich nicht gekümmert. Sie saß mit dem jungen Mann von der Rezeption zusammen und wollte offensichtlich nicht gestört werden. Die anderen Hotelmitarbeiter waren jedoch stets hilfsbereit und freundlich. Frühstück ausreichend. Frühstücksraum sehr düster.

2026-04-25 • via Nuitee