Citiez Hotel Amsterdam

Hotels
8.3 (4360 reviews)
Osdorpplein 372 A , Amsterdam , NL
+31 20 224 6280

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location with tram access
Free parking
Cons:
Small room size
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.64
Several reviews mention issues such as wet sheets and a broken shower drain affecting cleanliness.
Service
9.11
Repeated praise for the friendly and helpful staff.
Location
8.65
Convenient location with tram access mentioned positively.
Room Quality
7.6
Complaints about room size and temperature noted.
Amenities
8.63
Free parking and breakfast options appreciated; however, some amenities could be improved.
Value for Money
8.09
Good value noted, but some room issues slightly detracted from overall assessment.
Food and Beverage
8.14
Breakfast received positive mentions with suggestions for improvement.
Overall Experience
8.51
Overall enjoyment expressed, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:41

Property Description

Designer City-Themed Rooms
Experience the unique charm of Citiez Hotel Amsterdam with its designer city-themed rooms featuring panoramic windows, air conditioning, rain showers, and Nespresso coffee facilities.

All Day Café
Indulge in the convenience of the 24/7 All Day Café offering a variety of freshly prepared meals, coffee, and drinks in a modern and inviting setting.

Convenient Location
Located in the vibrant Osdorpplein shopping center, Citiez Hotel Amsterdam provides easy access to shops, a gym, recreation areas, and public transportation for a seamless travel experience.

Book now to immerse yourself in the stylish comfort and prime location of Citiez Hotel Amsterdam.

Important information:

Citiez Hotel Amsterdam does not accept cash payments. Only card payments accepted.

For reservations of more than 4 rooms, different policies and additional supplements may apply.

It is not necessary to ..reserve a parking place in the adjacent secured public Parking Nieuw West and parking is free of charge for hotel guests (which usually costs EUR25-35 per day), based on one-time-exit-ticket during checkout. Drive in from 12:00, one-time-drive-out 24/7. Address hotel: Osdorpplein 372-A Amsterdam. Using navigation parking: Jan Celestraat 11 Amsterdam (Parking Nieuw West)."

In case of the "Fully Flexible" rate, the hotel will pre-authorize your credit-card for 1 euro by making the booking to make sure the creditcard is valid. The full amount of your reservation will be pre-authorized a week before arrival and will be charged upon arrival

When booking the nonrefundable rate, the hotel will charge the credit-card for the total amount after making the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 4360 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.51
H
HUSSAIN • solo_traveller • gb
10
2026-09-19 • via Nuitee
S
Silvia • extended_group • de
9
Sehr zentral , mit der Strassenbahn ging’s ohne umsteigen direkt in die City .
Cons:

Ich habe die Seife vermisst .

2026-09-19 • via Nuitee
R
Robert • solo_traveller • gb
3
Pros:

Nothing.

Cons:

The room was so small the bed touched each wall. You had to crawl into and out of bed from the end. This caused the mattress to slide away from the top. This room was too small to be a double and even as a single it would be cramped. There was certainly no room for two people to stand properly.
There is no easy access to the hotel as it is in a square in a shopping precinct. The parking is free but one block over. There's road closures around making vehicle access difficult.
The bathroom had a shower and toilet. The sink was at end of bed where you had to shave and brush your teeth.
There was nowhere too sit except on the bed where your knees were almost touching the sink.
The room was clean and clean towels etc. But that doesn't make up for the fact it is so small. I can't emphasise that enough.

2026-09-18 • via Nuitee
A
AHMET • couple • tr
8
2026-09-17 • via Nuitee
L
Lutz • couple • de
10
Tolle Lage am See, nettes Personal.
Pros:

Lage dicht am Sloterplas war gut. Sehr nettes Personal, individuelle Bedienung. Schöne Idee mit dem Zimmer mit Städtenamen. Das Fach unter dem Bett war gut. Das Frühstück war gut.

Cons:

Das Umfeld auf dem Platz vor dem Hotel. War auch etwas laut, aber nur bis 23 Uhr, dann war Ruhe.
Die Pancakes waren leider kalt. Rührei am Sonntag wäre toll gewesen.

2026-09-17 • via Nuitee
T
Tamina • solo_traveller • de
7
2026-09-17 • via Nuitee
Y
Yentl • solo_traveller • be
7
2026-09-16 • via Nuitee
E
edna-edna • couple • de
3
Zimmer, Toilette schmutzig, Frühstück schlecht für den Preis
Pros:

Die Lage war gut, mit öffentlichen Verkehrsmitteln kann man unkompliziert das Zentrum erreichen. Das Personal auf Reception war nett und hilfsbereit, man hat Parkplatz.

Cons:

Das Frühstück-sehr wenig Auswahl für den Preis(!!!) und die Sachen waren nicht lecker, Pfannkuchen nicht immer und nicht selbst gemacht, von irgendwo besorgt, schlimmer als vom Supermarkt, das Zimmer war gar nicht sauber, besonders Toilette, der mini (mikro) Kühlschrank hat nicht funktioniert und war extrem schmutzig, musste ich selber putzen, die Toilette war schmutzig, musste ich auch selber putzen, die Dusche war ok, wir haben für ein "größeres" Zimmer mehr bezahlt, trotzdem hast du nur Betten im Zimmer und kaum Platz zu laufen durch das Zimmer, gar kein Schrank oder Regal für deine Sachen, GAR kein, mini WC mit kaum platz dort zu stehen, umdrehen zwischen Toilette und Dusche fast unmöglich...

2026-09-14 • via Nuitee
Y
Younes • couple • be
8
Goed
2026-09-13 • via Nuitee
C
Claudia • couple • de
10
Pros:

Die Zimmer waren gemütlich, für einen Städtetrip optimal. Frühstück und Angestellte waren Top. Tram Station zur Innenstadt war um die Ecke. Alles in allem war sehr gut.

2026-09-13 • via Nuitee
K
Kalhori • couple • de
7
2026-09-13 • via Nuitee
R
Roland • couple • de
8
Pros:

Freundliches Personal

Cons:

Mt 12qm sehr knapp bemessenes Zimmer
Eintöniges Frühstück

2026-09-12 • via Nuitee
B
Beate • couple • de
8
2026-09-11 • via Nuitee
N
Nicole • solo_traveller • de
6
Klein aber nicht oho
Pros:

Freundlicher Empfang

Cons:

Das Zimmer war eine Schuhschachtel

2026-09-11 • via Nuitee
N
Natasha • couple • gb
7
2026-09-10 • via Nuitee
H
hadri • solo_traveller • fr
10
Top
2026-09-10 • via Nuitee
S
Suleiman • couple • nl
1
إلغاء تعسفي وغير احترافي في آخر لحظة
Cons:

تجربة سيئة للغاية وغير احترافية. تم الحجز مسبقاً وتأكيده، وقبل موعد الوصول بيوم واحد فقط تواصلوا معي وطالبوني بإلغاء الحجز بنفسي بحجة وجود خطأ في السعر من طرفهم! وعندما رفضت، ألغوا الحجز ورفضوا استضافتنا أو تحمل المسؤولية، مما تسبب لنا بإرباك شديد واضطررنا للتواصل مع خدمة العملاء للحصول على فندق بديل. لا أنصح بالتعامل معهم مطلقاً."

2026-09-09 • via Nuitee
K
Koraljka • couple • hr
9
Loved it and the staff made our day! So kind!
Pros:

Amazing staff and such a cute hotel!

Cons:

We wished the bed was whole and not two connected ones but it was so comfortable either way!

2026-09-09 • via Nuitee
A
Anisia Maria • couple • it
8
2026-09-09 • via Nuitee
L
Lisa • couple • de
6
2026-09-09 • via Nuitee