Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Nice breakfast selection
Great location
Cons:
Poor cleanliness in rooms
Temperature control issues
Noise disturbances

Categories

Cleanliness
7.66
Issues with cleanliness were mentioned, including a dirty fridge and unpleasant odors.
Service
9.63
Staff is frequently described as helpful and friendly.
Location
9.17
Many reviews praise the location as convenient and good.
Room Quality
8.12
Mixed sentiments with reports of unheat rooms and some mentioning space.
Amenities
8.65
General satisfaction with amenities, but some issues with heating.
Value for Money
8.61
Value perception is good, but cleanliness issues may affect overall value.
Food and Beverage
8.66
Breakfast praised for diversity and quality, but coffee received complaints.
Overall Experience
9.13
Overall positive feedback, despite some listed cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 00:51

Property Description

Modern Rooms with Town Views
City Hotel Mostar offers modernly furnished rooms with town views. Each room features amenities like a flat-screen TV, minibar, and safe. Enjoy the convenience of air-conditioning and a private bathroom with a shower and hairdryer.

Convenient Facilities and Services
Indulge in the hotel's restaurant, shops, bars, and rent-a-car service all under one roof. Benefit from free Wi-Fi, garage parking, 24-hour front desk, room service, and laundry facilities. Start your day with breakfast in the hotel dining room.

Explore and Discover
Immerse yourself in the historic sites nearby, including the Old Bridge and Old Town. Take advantage of the hotel's organized excursions to explore the area. Whether you're into sightseeing or sports, City Hotel Mostar caters to all your needs.

Book your stay at City Hotel Mostar for a memorable experience in Mostar!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1926 reviews
Cleanliness: 7.66
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
K
Kristina • couple • hr
9
2026-08-08 • via Nuitee
P
Peter • couple • be
9
Zeer fijn.
Pros:

De kamers en het ontbijt.

Cons:

Niks

2026-08-07 • via Nuitee
M
marcin • family_with_children • pl
10
2026-08-06 • via Nuitee
M
Maha • couple • gb
9
2026-08-06 • via Nuitee
E
Eldin • extended_group • de
10
2026-08-06 • via Nuitee
S
Snježana • couple • hr
10
2026-08-05 • via Nuitee
A
ABDULLAH • couple • sa
7
2026-08-05 • via Nuitee
B
Berat • couple • tr
9
Pros:

Çok güzel kahvaltıları var

Cons:

Odada kahve makinesi ve su olmaması kötüydü

2026-08-05 • via Nuitee
E
Eldar • couple • it
10
2026-08-05 • via Nuitee
R
Rafael • solo_traveller • fr
9
2026-08-05 • via Nuitee
H
Hafsa • family_with_children • be
8
Goed hotel om Mostar te ontdekken.
Pros:

De ligging.

Cons:

Er was geen water tijdens de middag, je kon niet douchen en dit zou een probleem zijn in heel de stad… Aan de receptie waren ze ook niet echt heel hulpvaardig omtrent dit waterprobleem.

2026-08-05 • via Nuitee
M
Morana • solo_traveller • hr
9
2026-08-05 • via Nuitee
A
ABDULLAH • couple • sa
7
2026-08-05 • via Nuitee
V
Valjak-Grubiša • solo_traveller • hr
10
Pros:

Sve je bilo top!

2026-08-04 • via Nuitee
R
Ramiz • family_with_children • ch
10
Gutes Hotel, wenige Autominuten vom Zentrum entfernt.
Pros:

Sehr gefallen hat uns die Lage, sowie auch das unkomplizierte Einchecken als auch das kostenlose Entwerten des Parktickets.
Auch ist das Hotelpersonal äusserst freundlich und zuvorkommend.
Wir hatten die Suite „APP“.
Absolut Empfehlenswert!

Cons:

Die Speisen MÜSSEN von den schweinischen von den Rind- bzw. Kalbsspeisen GETRENNT WERDEN!
Es kann nicht sein, das unter einem Wärmegefäss ein Schweineprodukt und ein Rindsprodukt ist.
In welchem Film habt ihr sowas gesehen?
Ausserdem wirkte das Personal im Frühstücksbereich total überfordert.
Löffel für die Cornflakes fehlten.
Milch gab es nur durch nachfragen.
Die Saftbar wie als auch die Kaffeemaschine ist ein Witz!

2026-08-04 • via Nuitee
A
Amer • couple • ba
9
Here we come, again
Pros:

Nice room. Cleanliness. Comfortable garage within the building.

Cons:

Far from the center. Breakfast could be better

2026-08-04 • via Nuitee
D
Darko • solo_traveller • hr
10
2026-08-03 • via Nuitee
M
MASOUD • couple • sa
10
2026-08-03 • via Nuitee
L
Lina • solo_traveller • hr
10
2026-08-03 • via Nuitee
R
Ruzica • couple • hr
5
Dobro, ali s puno propusta.
Pros:

Parking u garaži odličan. Doručak obilan i raznovrsan. Klima super.

Cons:

Već prvi problem bili su ulazna vrata sobe. Nekad ih nije bilo moguće zaključati, nekad otključati, a vrhunac je bio kada smo se vratili iz grada i vrata otvorili bez kartice – samo pritiskom na kvaku. Lijepo je znati da se čovjek ne mora brinuti hoće li ući u svoju sobu, ali je malo manje lijepo shvatiti da bi isto mogao napraviti doslovno bilo tko.

Ručnici tijekom boravka nisu mijenjani, smeće nije iznošeno, iako je ljeto i tuširaš se barem dva puta dnevno.

Dvije utičnice ispod klime nisu radile, držač tuša na zidu visi na jednom klimavom vijku i svakog trenutka očekujete da će vam završiti u rukama.

Dozator sapuna također ima svoju posebnost – nakon što operete ruke, nastavlja curiti još dugo vremena i stvara lokve po umivaoniku. Toliko da smo na njihovo brisanje potrošili cijelu rolu WC papira.

Televizor radi otprilike pet sekundi, nakon čega nestane signal. Dovoljno da vidite što ste mogli gledati, ali ne i da stvarno pogledate nešto.

Šteta, jer uz malo održavanja i brige za osnovne stvari ovo bi mogao biti sasvim pristojan smještaj. Ovako ostaje dojam da se problemi jednostavno ignoriraju jer kad smo se požalili na recepciji (dva puta) dobili smo odgovor: “Stvarno nam je žao na neugodnosti prijavit ćemo sve.”

2026-08-03 • via Nuitee