Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Nice breakfast selection
Great location
Cons:
Poor cleanliness in rooms
Temperature control issues
Noise disturbances

Categories

Cleanliness
7.66
Issues with cleanliness were mentioned, including a dirty fridge and unpleasant odors.
Service
9.63
Staff is frequently described as helpful and friendly.
Location
9.17
Many reviews praise the location as convenient and good.
Room Quality
8.12
Mixed sentiments with reports of unheat rooms and some mentioning space.
Amenities
8.65
General satisfaction with amenities, but some issues with heating.
Value for Money
8.61
Value perception is good, but cleanliness issues may affect overall value.
Food and Beverage
8.66
Breakfast praised for diversity and quality, but coffee received complaints.
Overall Experience
9.13
Overall positive feedback, despite some listed cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 00:51

Property Description

Modern Rooms with Town Views
City Hotel Mostar offers modernly furnished rooms with town views. Each room features amenities like a flat-screen TV, minibar, and safe. Enjoy the convenience of air-conditioning and a private bathroom with a shower and hairdryer.

Convenient Facilities and Services
Indulge in the hotel's restaurant, shops, bars, and rent-a-car service all under one roof. Benefit from free Wi-Fi, garage parking, 24-hour front desk, room service, and laundry facilities. Start your day with breakfast in the hotel dining room.

Explore and Discover
Immerse yourself in the historic sites nearby, including the Old Bridge and Old Town. Take advantage of the hotel's organized excursions to explore the area. Whether you're into sightseeing or sports, City Hotel Mostar caters to all your needs.

Book your stay at City Hotel Mostar for a memorable experience in Mostar!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1800 reviews
Cleanliness: 7.66
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.13
A
Ayşın • couple • tr
5
Rooms are surprisingly lacking even the most basic amenities.
Pros:

Reception staff was helpful.

Cons:

I have stayed in many hotels before, but this was honestly one of the strangest experiences. The rooms do not have a mini fridge, which the staff explained is to prevent electricity waste. I can understand that. However, there is also no kettle, no glasses, and not even a bottle of water in the room. I was very surprised that there wasn’t even a glass available.

The bathroom is also extremely minimal. There are only wall-mounted soap dispensers and no other basic amenities at all. I have never seen such an unusually empty hotel room before.

The room itself was clean, but the furniture felt incomplete, almost like the room wasn’t fully finished.

Breakfast was average — not bad, but nothing special. The location is okay; not very central but not too far either.

I would not recommend staying for more than one night. What surprised me the most was the complete lack of basic items, especially not even providing a simple bottle of water. if you are on a budget and stay for one night i guess it is okey.

2026-03-25 • via Nuitee
A
Amela • family_with_children • ba
10
2026-03-22 • via Nuitee
S
Saša • family_with_children • rs
10
2026-03-19 • via Nuitee
S
Sanda • solo_traveller • hr
9
2026-03-17 • via Nuitee
R
Ružica • family_with_children • hr
9
Pros:

Hotel je na dosta dobrom mjestu, osoblje na recepciji je jako usluzno i ljubazno.

Cons:

Nisu nam spremali sobu svaki dan

2026-03-15 • via Nuitee
L
Luka • family_with_children • hr
10
2026-03-03 • via Nuitee
A
Almin • family_with_children • ba
10
2026-03-02 • via Nuitee
S
Sabina_88 • family_with_children • ba
9
2026-03-01 • via Nuitee
T
Tomaz • extended_group • si
10
2026-02-28 • via Nuitee
T
Tomaz • solo_traveller • si
10
Pros:

Zelo prijazno osebje.

2026-02-28 • via Nuitee
M
Melostnoi • couple • rs
8
2026-02-28 • via Nuitee
J
Jehangir • couple • gb
10
The staff were excellent and they are a real asset to CIty Hotel
Pros:

Functional had everthing we needed

Cons:

Nothing

2026-02-28 • via Nuitee
A
Andrew • extended_group • gb
8
Good value, would stay again
Pros:

Decent breakfast, rooms in good condition.

Cons:

We stayed three nights. The room cleaning staff knocked once but we were indisposed. they didn't try again.

2026-02-26 • via Nuitee
C
Caroline • family_with_children • gb
9
Very enjoyable and very good value
Pros:

Great breakfast. Great location. Only negative was cigarette smoke but that’s not your fault

2026-02-24 • via Nuitee
D
David • solo_traveller • gb
8
Short but comfortable stay
Pros:

Reception was fantastic. Would come back to this hotel solely because of the reception greeting. The gentleman was also very helpful in directing me to a authentic Bosian restaurant. He also arranged a taxi to pick me up first thing in the morninbg together with a take-away breakfast because I was leaving early.

Cons:

Shower could do with some attention

2026-02-24 • via Nuitee
D
Dario • family_with_children • ba
8
2026-02-24 • via Nuitee
I
Irma • couple • de
7
2026-02-09 • via Nuitee
K
Karla • couple • hr
10
2026-01-29 • via Nuitee
S
samir • solo_traveller • ba
6
2026-01-28 • via Nuitee
O
Orlanda • couple • hr
8
Pros:

Sve je bilo super. Kreveti jako udobni. Hrana ukusna.

Cons:

Sve je bilo ok.

2026-01-28 • via Nuitee