Matsue Urban Hotel

Hotels
7.4 (1109 reviews)
Asahi 590-3 , Matsue , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 800 per day.

Location

Guest Reviews

7.4
Based on 1109 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
福島 • solo_traveller • jp
8
2026-04-18 • via Nuitee
O
osamu • couple • jp
7
2026-04-18 • via Nuitee
S
Sato • couple • jp
7
Pros:

２人で20000円超えなかったこと。

Cons:

あまり見当たらない。

2026-04-17 • via Nuitee
S
SAE • couple • jp
1
また機会があれば宿泊したいです。
Pros:

スタッフの方の接客に満足でした。

Cons:

ありません。

2026-04-16 • via Nuitee
M
Margarida • extended_group • pt
9
Muito agradável
Pros:

Simpatia dos funcionários.

2026-04-14 • via Nuitee
T
tetsuya • couple • jp
6
2026-04-12 • via Nuitee
M
maria • extended_group • it
9
Pros:

La posizione molto comoda,vicino alla stazione. Stanza molto spaziosa.Offerta abbondante di oggetti per il soggiorno,bibite e caffe.

2026-04-10 • via Nuitee
小村 • solo_traveller • jp
4
Cons:

窓の外にエアコンの室外設備が設置され、景色が最悪だった。また、騒音がうるさかった。

2026-04-09 • via Nuitee
K
Kazu • couple • jp
4
Pros:

朝食がおいしかった

Cons:

建物が古い。部屋が狭い。隣のトイレを流す音が聞こえる。駐車場が少なく、ホテルから離れたTIMESで5分以上歩いてチェックインした。

2026-04-09 • via Nuitee
T
TSUKADA • couple • jp
4
2026-04-07 • via Nuitee
H
HISAKO • family_with_children • jp
6
選んで良かった
Pros:

ブックコーナーがあった事

2026-04-05 • via Nuitee
K
kayano • solo_traveller • jp
8
Pros:

従業員の方が親切

Cons:

雨が降った時1号館と2号館の間の渡り廊下がすごく滑る。
ホテル内のスリッパで歩いていたら何度も滑って転びそうになりすごく怖かったです。人工芝等敷くなと対応が必要だと思います。

2026-04-05 • via Nuitee
K
kayano • couple • jp
10
Pros:

従業員の方が親切

2026-04-05 • via Nuitee
俊維 • couple • tw
10
2026-04-03 • via Nuitee
S
Satomi • family_with_children • jp
8
2026-04-02 • via Nuitee
H
HIROHIKO • couple • jp
5
2026-04-01 • via Nuitee
タカハシ • solo_traveller • jp
10
2026-03-27 • via Nuitee
T
Takashi • couple • jp
4
2026-03-25 • via Nuitee
I
Isaiah • couple • jp
8
2026-03-25 • via Nuitee
I
ISHIKAWA • family_with_children • jp
8
2026-03-22 • via Nuitee