Matsue Urban Hotel

Hotels
7.4 (1145 reviews)
Asahi 590-3 , Matsue , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 800 per day.

Location

Guest Reviews

7.4
Based on 1145 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
T
toshihiro • solo_traveller • jp
8
とっても楽しめました。
Pros:

朝食バイキングがとってもおいしかった。
レンタルサイクルが助かった。
コミックライブラリーが良かった。
駅から近かった。

Cons:

特になし。

2026-05-09 • via Nuitee
K
kazuhiko • solo_traveller • jp
5
まあまあ
Pros:

安かった

Cons:

建物が古いせいか全体的にカビ臭かった

2026-05-08 • via Nuitee
C
Cummings • solo_traveller • nz
10
2026-05-08 • via Nuitee
H
Hironobu • couple • jp
8
満足
Pros:

朝食がおいしかった。
ウェルカムドリンクがありがたかった。

Cons:

・温泉が無く、NEWアーバンホテルまで行かなければならなかった事
・部屋がせまく感じた。

2026-05-07 • via Nuitee
S
Simon • solo_traveller • gn
10
It was a pleasant experience staying at Mitsue Urban Hotel. I will stay there again next time.
2026-05-06 • via Nuitee
N
NAOYA • solo_traveller • jp
4
2026-05-06 • via Nuitee
カトウ • couple • jp
7
2026-05-04 • via Nuitee
M
MANABU • solo_traveller • jp
5
Pros:

駅に近い。
改装されている。

Cons:

別館への渡廊下（鉄製）がかなり老朽化しており、また、雨で滑る。

2026-05-04 • via Nuitee
K
Katsutoshi • couple • jp
6
まあまあ快適に過ごせた
Pros:

ロケーションが良かった
部屋が清潔だった

Cons:

自販機のアルコール飲料の選択肢が少なかった
喫煙所は外部からでも出入り自由なのでは？

2026-05-03 • via Nuitee
西澤 • solo_traveller • jp
5
2026-05-01 • via Nuitee
M
morinaga • couple • jp
8
駅も飲食店も，近く便利でした
Pros:

スタッフの対応が優しく感じた

Cons:

駐車場の数が少なく感じた

2026-05-01 • via Nuitee
連 • extended_group • tw
9
2026-04-30 • via Nuitee
ゆうちゃん • solo_traveller • jp
8
2026-04-29 • via Nuitee
T
tomomitus • solo_traveller • jp
9
2026-04-29 • via Nuitee
Y
YOSHINORI • solo_traveller • jp
7
普通
Pros:

清潔感があった。和洋の朝食は　コスト的に良かった。

Cons:

シャンプー　リンス　品質が悪いように感じました。

2026-04-29 • via Nuitee
N
Nagahisa • solo_traveller • jp
7
一泊ならいいかもいいかも
Pros:

駅に近い

Cons:

近くにコンビニが無い。施設が古く防音が不完全。隣のシャワーがうるさい。

2026-04-28 • via Nuitee
A
Anna • solo_traveller • au
8
Pros:

Location, facilities, staff

Cons:

Quite a lot of traffic noise, the room was very light

2026-04-27 • via Nuitee
D
David • family_with_children • gb
10
good stay
Pros:

Large twin room, good breakfast. Short walk from the station

2026-04-27 • via Nuitee
S
SHIYOKO • solo_traveller • jp
7
2026-04-27 • via Nuitee
中尾 • couple • jp
6
2026-04-25 • via Nuitee