Matsue Urban Hotel

Hotels
7.4 (1109 reviews)
Asahi 590-3 , Matsue , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 800 per day.

Location

Guest Reviews

7.4
Based on 1109 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
タカハシ • solo_traveller • jp
10
2026-03-27 • via Nuitee
T
Takashi • couple • jp
4
2026-03-25 • via Nuitee
I
Isaiah • couple • jp
8
2026-03-25 • via Nuitee
Y
Yuko • couple • jp
6
Pros:

スタッフの方々は親切で良かった。

Cons:

隣りの部屋との壁が薄くて、話し声が良く聞こえる。宿泊した時は隣りが夜中の4時まで話しをしていて笑い声等がうるさくて眠れなかった。
後、部屋のエアコンが掃除されていなくて埃が溜まっていたが、寒かったから仕方なく暖房を使ったが案の定ハウスダストのアレルギー症状が出てしまい、くしゃみ鼻詰まりが止まらなかった。

2026-03-22 • via Nuitee
M
MAKOTO • family_with_children • jp
10
満足
Pros:

気遣い

2026-03-22 • via Nuitee
I
ISHIKAWA • family_with_children • jp
8
2026-03-22 • via Nuitee
J
jyunichi • solo_traveller • jp
8
2026-03-15 • via Nuitee
S
Sano • couple • jp
4
値段を考えると我慢の範囲か？
Pros:

アメニティが充実していて、ウエルカムドリンクも良いです。

Cons:

部屋が狭く、ベッドの配置がいっぱいいっぱいで、スーツケースを展開するスペースがほぼなかった。この状態で災害が発生したときなどは避難できずに部屋に閉じ込められてしまうのではないかと思った。

2026-03-13 • via Nuitee
M
Masahiko • solo_traveller • jp
10
2026-03-09 • via Nuitee
S
Shinichi • solo_traveller • jp
5
まあまあ
Pros:

朝食はおいしかったです

Cons:

隣の部屋からいびきの音が聞こえて不愉快

2026-03-07 • via Nuitee
M
Makoto • family_with_children • jp
8
2026-02-27 • via Nuitee
H
HYUNMO • family_with_children • kr
8
2026-02-27 • via Nuitee
M
Mayumi • couple • jp
9
Pros:

清潔感。
朝食がおいしかった😋🍴💕

Cons:

敢えて言うこともなし。

2026-02-27 • via Nuitee
佐原 • couple • jp
8
2026-02-27 • via Nuitee
J
Jynko • solo_traveller • jp
10
2026-02-14 • via Nuitee
渡邊 • couple • jp
6
2026-01-26 • via Nuitee
K
koide • couple • jp
7
2026-01-25 • via Nuitee
K
Kyoko • extended_group • jp
4
2026-01-20 • via Nuitee
Y
Yui • family_with_children • jp
7
2026-01-20 • via Nuitee
Y
Yaiza • couple • es
7
Habitación pequeña con librería compartida de mangas en japonés
Pros:

Tenía una librería con mangas, aunque todos estaban en japonés. Lo utilicé de sala de lectura para un rato.

Cons:

La habitación es muy pequeña y no entra desayuno en el precio.

2026-01-20 • via Nuitee