Matsue Urban Hotel

Hotels
7.4 (1233 reviews)
Asahi 590-3 , Matsue , JP
+81 852-22-0002

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable amenities
Cons:
Cleaning issues
Noise disturbances

Categories

Cleanliness
4.99
Review mentions a major issue with hygiene and cleanliness in the room.
Service
7.96
Most reviews express appreciation for friendly and helpful staff.
Location
8.5
Conveniently located near the station, making it easy for guests to travel.
Room Quality
7.45
Rooms are generally clean and equipped but there were complaints about noise and heating.
Amenities
7.48
Several amenities provided, but some suggested improvements.
Value for Money
7.94
Guests feel the services provided were adequate for the price paid.
Food and Beverage
7.49
Decent breakfast options available, though room service needs improvement.
Overall Experience
7.36
General satisfaction but with notable concerns about room cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:41

Property Description

Modern Accommodation with Convenient Location
Matsue Urban Hotel offers a contemporary stay just a stone's throw away from JR Matsue Station and a short drive from the historic Matsue Castle.

Comfortable Rooms with Thoughtful Amenities
Each guest room is thoughtfully equipped with air-conditioning, heating, free wired internet, and essential amenities to ensure a comfortable stay. Guests can also enjoy the convenience of in-room facilities such as a fridge, flat-screen TV, and complimentary tea bags.

Convenient Services and Facilities
From a coin-operated laundrette to bicycle rentals for exploring the area, Matsue Urban Hotel goes the extra mile to cater to the needs of its guests. Additionally, the on-site restaurant offers a delightful spread of Western buffet dishes for a satisfying breakfast experience.

Experience comfort and convenience at Matsue Urban Hotel - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Location

Guest Reviews

7.4
Based on 1233 reviews
Cleanliness: 4.99
Service: 7.96
Location: 8.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.36
M
Miki • couple • jp
8
2026-10-23 • via Nuitee
L
Ling • solo_traveller • tw
8
Pros:

整體住宿符合期待

2026-10-22 • via Nuitee
Y
Yuri • couple • jp
7
2026-10-20 • via Nuitee
生活サポートゆるり • couple • jp
8
寝るだけなら良いかな
Pros:

アメニティが良かった

Cons:

部屋が狭くスーツケースを開くスペースがなかった

2026-10-20 • via Nuitee
I
Iwan • couple • au
7
Good place to stay.
Pros:

Free snack & drink are the good faith from the hotel. Location also superb & very convenient

Cons:

The bathroom is a bit packed & small

2026-10-16 • via Nuitee
N
NAOKO • couple • jp
8
2026-10-13 • via Nuitee
昌宏 • solo_traveller • jp
8
Pros:

ウエルカムドリンクやお菓子もあって、助かりました。

2026-10-13 • via Nuitee
T
TAKAMUNE • extended_group • jp
9
2026-10-12 • via Nuitee
祥爺 • solo_traveller • tw
10
Pros:

房間舒適，公共區域有備品可自取，公共空間飲料冰箱入住一晚每人可拿取一瓶飲料並有巧克力及餅乾供自行取用。

Cons:

可惜無免費停車場。

2026-10-12 • via Nuitee
裕美子 • solo_traveller • jp
7
Pros:

駅から近くて便利。
部屋も綺麗、テレビ大きくて良かった。アメニティーも良かった

2026-10-09 • via Nuitee
H
Harry • couple • nl
9
2026-10-09 • via Nuitee
M
Masayuki • solo_traveller • jp
9
満足
Pros:

キレイだった

Cons:

無し

2026-10-08 • via Nuitee
M
Maeda • solo_traveller • jp
10
2026-10-07 • via Nuitee
中尾 • solo_traveller • jp
9
Pros:

アメニティの他コヒー等、必要な物を自分で選べる事、受付の人が親切
駐車場が有る事

Cons:

洗面所にドライヤーを使うコンセントが無い、部屋で使うには、鏡が無い、テーブルの処に鏡が有ると、良い

2026-10-07 • via Nuitee
I
Ibuki • solo_traveller • jp
7
2026-09-19 • via Nuitee
S
Shinya • solo_traveller • jp
5
2026-09-19 • via Nuitee
M
Michinori • couple • jp
7
2026-09-17 • via Nuitee
M
MIZUHO • family_with_children • jp
7
まずまず…でした。
Pros:

ドリンクやアイスのサービスがあるのが良かった

Cons:

狭い

2026-09-16 • via Nuitee
古賀 • couple • jp
5
2026-09-15 • via Nuitee
H
HIROMI • family_with_children • jp
8
良かったです
Pros:

２部屋予約したさいに隣の部屋にしてくれた。柔軟な対応で非常に良かったと思います。

Cons:

車で行きましたがホテルの場所への入口が分かりにくいので周辺を何回か回った。もう少し案内看板等があれば良いのではと思った

2026-09-12 • via Nuitee