The Elizabeth House Hotel

Hotels
Independent
8.6 (180 reviews)
42-44 The Avenue, Southampton, England, SO17 1XP , Southampton , GB

Pets allowed

Facilities

Electric car charging station
Long-term parking (surcharge)
Free WiFi
Garden
Luggage storage
Conference space
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Homely feel
Good value for price
Cons:
Limited dining options
Small room sizes
Noise issues with some rooms

Categories

Cleanliness
8.31
Reviews indicated the hotel is very clean, but some guests mentioned issues with showers and stains.
Service
9.08
Many reviewers praised the staff as friendly, helpful, and accommodating.
Location
8.62
Guests appreciated the convenient location for cruise parking and access.
Room Quality
8.07
Rooms were reported as small for some guests, but also described as cozy and clean.
Amenities
8.6
The hotel offers basic amenities and a nice homely feel, though some facilities are described as tired.
Value for Money
8.76
Generally considered good value for the price.
Food and Beverage
8.51
Breakfast was noted positively, but dining options were seen as limited.
Overall Experience
8.88
Guests largely had a positive experience, with pleasant interactions and memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:12

Property Description

Experience the charm of The Elizabeth House Hotel, your perfect getaway in Southampton.

Comfortable Stay
Unwind in one of our 27 cozy guestrooms, complete with flat-screen televisions, complimentary wireless internet access, and private bathrooms featuring modern amenities, such as hair dryers and plush slippers.

Savor Delightful Dining
Indulge your taste buds at our two delightful restaurants, or opt for room service during limited hours. Enjoy a refreshing drink at the lively bar/lounge, making every stay a culinary adventure.

Convenient Event Space
Planning a business meeting or special event? Our hotel offers versatile conference space and meeting rooms, along with a banquet hall, ensuring your gatherings are both productive and memorable.

Don't miss the chance to create unforgettable memories—book your stay at The Elizabeth House Hotel today!

Important information:

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 180 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.51
Overall Experience: 8.88
C
Catherine couple ca
9
Exceptional Boutique hotel in central Southampton. Staff go out of their way to ensure guests are treated very well.
Pros:

Stylish Boutique Hotel, excellent service, exceptionally clean, tastefully decorated rooms and very comfortable beds. Surprisingly good and totally unexpected dinners for a hotel restaurant . Staff work very hard at providing a top notch experience. They are extremely pleasant, helpful and accommodating. This hotel has a beautiful garden for evening meals and drinks.

Cons:

It’s tough for me to say anything negative about this hotel. My only fair comment is that there is no Air conditioning in this relatively modernized hotel which is unfortunate. With temperatures on the rise globally including in the Uk, I propose the hotel owners consider that vents could be added above all room doors, and ceiling fans with lights be added to replace current ceiling lights in order to create more air circulation in rooms particularly on hotter days. I do appreciate that the hotel provides a table fan for each room , but unfortunately this is not enough to aid in a more comfortable experience on hot days in my opinion.

2026-06-28 via Nuitee
K
Kirk couple gb
9
2026-06-27 via Nuitee
S
Stanley couple gb
8
Okay mostly
Pros:

Nice room

Cons:

Breakfast didn’t start till 8am and we had to pick someone up from a cruise ship at 8 so we didn’t get breakfast

Dinning area needed a makeover

2026-06-27 via Nuitee
A
Andrea extended_group gb
10
Beautiful and perfect hotel highly recommend
Pros:

We have been to the Elizabeth hotel quite a few times and it’s beautiful the staff are so helpful and friendly we love going here I would highly recommend here breakfast was perfect

2026-06-27 via Nuitee
L
Lynn solo_traveller gb
9
Good value for money and excellent breakfast. Very convenient for our cruise the next day
Pros:

Great value for money and very clean

Cons:

No air conditioning and the rooms were exceptionally hot

2026-06-27 via Nuitee
T
Tony solo_traveller au
9
Pros:

Great location, public transport at front door. Staff extremely helpful and helped out without any trouble.

Cons:

No air conditioning

2026-06-27 via Nuitee
J
Jenette couple gb
1
Terrible nights sleep and over priced for facilities.
Pros:

The garden was cute and proximity to town

Cons:

It was unbearably hot for the price of the room fans should have been supplied in every room or air conditioning should be installed. It doesn’t have enough parking for all the rooms.

2026-06-27 via Nuitee
S
Sheila couple gb
8
Lovely stay, friendly and helpful staff, good value
Pros:

Very friendly staff, very helpful

Cons:

No air conditioning

2026-06-27 via Nuitee
S
stefan extended_group de
8
Wir können das Hotel sehr empfehlen.
Pros:

Sehr schönes Hotel mit großen komfortablen Zimmern. Das Personal ist sehr freundlich und hilfsbereit. Frühstück ist top. Preis-Leistungsverhältnis sehr gut.

Cons:

Das Wetter war ungewöhnlich heiß und dadurch war es in dem Zimmer leider sehr warm.

2026-06-27 via Nuitee
D
David family_with_children gb
5
Old fashioned but kind staff
Pros:

Cannot fault the staff - all well meaning and available. The room was big (room 2) and the bar and outside garden are lovely.

Cons:

We booked two rooms and had one. Although we were told in advance, we didn't get what we'd booked. The room was stifling in its heat. Whilst these are difficult conditions they had not made any effort to cool the room during the day.

2026-06-27 via Nuitee
P
Pam extended_group gb
8
All staff were friendly, helpful, family room was spacious and comfortable.
Pros:

A friendly well placed B&B with parking.

2026-06-26 via Nuitee
M
maureen extended_group gb
4
Ladie on check in was ok, but was either unable to understand English or didn’t want to help. Reception lady on check ou
Pros:

Very dated,doesn’t look anything like pictures online. Rust damaged, no air condition

Cons:

Rust, chips in bath, no water pressure, really dated quilts, pillows. Had to put towels over the bedding so I could sleep

2026-06-26 via Nuitee
M
Millissa solo_traveller us
8
Pros:

pleasant.

Cons:

I didn't realize we had to go up a flight of stairs.

2026-06-26 via Nuitee
T
Tom couple gb
7
Pleasant
Pros:

Very reasonably priced for the size of the room. We found it to be very clean and comfy. It came with plenty extra facilities in the room including a fan which was appreciated.

Cons:

Found the restaurant and bar to be quite poor. We went there for dinner and both our meals were below the standard we would expect. The cheesy garlic bread tasted like it had been microwaved and did not taste of garlic. We ordered a pasta dish and a thai curry and both were bland. I ordered a Guiness to the table which tasted very watery. I subsequently learned it came from a can but was not told this when I ordered it. Very disappointing.
The rest of the hotel is quite good though.

2026-06-26 via Nuitee
D
Deborah solo_traveller gb
9
Pros:

The rooms were very clean ,the staff were very nice and polite nothing was too much trouble the food we had in the evening was lovely

Cons:

Car parking was a bit iffy but did manage to get a space but was a bit tight

2026-06-26 via Nuitee
F
Frank solo_traveller au
4
Pros:

Leaving the next day

Cons:

2 flights of stairs with baggage

2026-06-26 via Nuitee
A
Alexandria solo_traveller gb
9
Staff were super friendly ♥️
Pros:

Was super clean

Cons:

The only thing was no internet on the tv , but that’s not a huge problem

2026-06-25 via Nuitee
O
Odhrán couple ie
7
Great location and very nice staff. The room is mostly perfect with some minor issues
Pros:

Location, staff and breakfast

Cons:

Cleanliness of the bathroom wasn’t amazing. Pink mold in the tiles. The bed was also uncomfortable and the pillows were very flat

2026-06-25 via Nuitee
K
Kelly-Louise solo_traveller gb
1
Disgraceful attitude of a staff member.
Pros:

We booked just after 11pm on a Monday night. Through booking.com nice and easy.
The total cost was broken down in front of me. The venue messaged straight away with a list of helpful tips.
Planned arrival 11.30pm.

Cons:

When we got to the venue we were told we had to pay an extra £15 for missing check in time of up to 11pm.
When this was challenged as it was not listed anywhere on the booking, under the business information or even in the direct message received we challenged it to be told nothing I can do it's company policy.
When asked to speak to a manager to confirm this we were told point blank no.
The staff member said his manager was in Newcastle and he wouldn't phone him as it company policy and must be paid.
When I said show me where he said on our website!
We were very tired and this did make us a little ratty but instead of trying to settle the complaint and call his manager he argued back and was rude.
I actually left the hotel in tears and we stayed at the travel Lodge.
Sorry but there needs to be better mention of this late fee so that your aware of it when booking. The staff member needs some training to not be so rude. It actually felt like he was pocketing the £15 he was that aggressive. He had no customer service skills he was like a robot.
I come from hospitality for over 25 years and would NEVER deal with a customer in the manner he did.

2026-06-25 via Nuitee
S
Simon couple gb
8
2026-06-25 via Nuitee