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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Lakefront Retreat with Exceptional Amenities
Luxurious Accommodations: Each room at Inn On The Lake offers a flat-screen TV, tea/coffee facilities, and a private bathroom. Some rooms provide stunning views of the lake and woods, ensuring a peaceful stay.
Dining Delights: Indulge in regional specialties at the on-site bar or opt for an a la carte menu at the restaurant. Enjoy a delightful dining experience throughout the day.
Outdoor Adventure: Explore the lush greenery of Shorne Wood with activities like hiking and cycling. Perfect for nature enthusiasts seeking an active getaway.
Experience comfort, nature, and culinary delights at Inn On The Lake. Book your stay now for a memorable retreat.
The card used for payment must be provided on check in as a validation check.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The view was lovely and the breakfast
I just feel the rooms were far too warm with no option of a fan or ventilation and very dated.
Lake
Facilities and staff's professionalism
The setting was beautiful. Loved feeding the ducks at the back door, over looking the lake.
We upgraded to the Cherry Blossom Suite to use the jacuzzi.
Perfect escape for a few days.
Location was beautiful
The room had stains on walls ceilings and bedding. The shower didn't work in one of the rooms we had and only produced scalding water
The ambience and rooms
Breakfast. There were not many options
The check in process could be improved, the staff member on reception seemed distracted and uninterested in the guests. On arrival we were told that our room wasn’t ready, with no indication of how long it would be until it was ready, so we were directed to the bar for a drink, which was very overpriced and very poor quality, no ice during a heatwave.
The surrounding area is very nice, with great views of the lake from the room with a shared terrace for guest use. However, there is no fridge in the room and a very old fan so the room was very warm. We had paid extra for a room with a king size bed, however we were allocated a small double bed. Local shops are a fair distance away, and only really accessible by car.
Breakfast is ok, very basic cooked option and a selection of cereals and toast, again, the staff members do not seem engaged or interested in the guests.
Quiet room. Appreciated that. Away from the party festivities. Double glazing up to completely silencing the nearby motorway traffic noise.
Fit and finish very tired. Enamel chips in the bath. Bath knobs stiff and difficult to turn. Bathroom fan that went on for 25 minutes after use, which wouldn't be so bad if it wasn't so noisy.
We used a pre-payment mastercard to pay online that was accepted by Booking.com - but wasn't accepted by the hotel machine and all the staff would say was that it was a requirement. Eventually we were allowed to use a regular visa card. I hope that we do not end up paying twice.
Lovely view. Nice to sit outside by the lake. Good value.
Easy to get to from the main road, and convenient for bluewater.
Lots of dogs. Very dog friendly. Only £10 extra a night for a dog.
The decor is old fashioned and could do with replacing but you pay less so can't expect it to be extremely modern.
Staff were a bit grumpy particularly at breakfast.
scenery
Loved that our room had a lake view, the sliding doors and walking out onto the patio with the lake infront of you was lovely and relaxing to sit at the small bistro style table and chairs each room had.
The furniture in our room was fairly old style. The bed and pillows were extremely uncomfortable. The bathroom was very dated but all was clean and tidy on arrival. We was there to celebrate our 10 year anniversary and relax but unfortunately from check in time when we arrived a 15.30pm there was a party with a dj that unfortunately played very loud Bass'y music all the way up to midnight which boomed through the hotel all afternoon and night. Dinner in the restaurant was disappointing, the few meals we requested was off the menu as not having the stock/ingredients. When you did find something on the menu we had to pay there and then rather than at the end of your sitting. When asked do you want extra drinks with our meal we had to stop eating to pay each time again rather than at the end of the sitting. Breakfast the next day was a nightmare. We came down for this at 8.30am and showed to our table and given menus to chose from. Unfortunately everyone around us and that came in after us orders was taken and we was left in the middle with no staff available to take our orders. Trying to get attention from waiting staff was a test of it's own as we was trying to get staff attention and making it obvious we was ready to order for nearly 35mins. If breakfast wasn't included and paid for in the price I would of easily left and gone off premises for breakfast due to waiting nearly an hour in total for food to arrive. When food did arrive one of the orders was wrong and when explained the food went to the kitchen and came back with the items that was meant to be swapped out just scrapped off the plate and handed back to me, luckily I have no allergies. Unfortunately no staff asked about any allergies etc before any meals. Also would have been a better experience if you could of walked round the lake.
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