Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Excellent service
Spacious rooms
Beautiful location
Cons:
Limited children's amenities
High restaurant prices

Categories

Cleanliness
8.65
Rooms were clean and well-maintained, but some perceived darkness in certain apartments.
Service
9.35
Staff is friendly, helpful, and attentive, providing excellent service throughout the stay.
Location
9.15
Ideal location slightly outside major attractions, but with convenient shuttle services.
Room Quality
8.95
Spacious and well-equipped apartments that provide a comfortable stay.
Amenities
8.65
Great facilities including pools, wellness center, and entertainment options.
Value for Money
8.55
Good price-quality ratio, though some amenities might feel overpriced.
Food and Beverage
8.75
Quality of food was excellent, though some options for kids could be improved.
Overall Experience
9.15
Guests enjoyed a fantastic stay with great amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:04

Property Description

Luxurious Spa Center and Multiple Pools
Village Heights Resort offers a luxurious spa center with a fitness area, sauna, hot tub, and hammam for ultimate relaxation. With 2 outdoor pools, an indoor heated pool, and 2 kids' pools, guests can enjoy a variety of swimming options.

Scenic Views and Modern Amenities
Experience traditional Cretan Village style with panoramic views of the countryside and sea from all studios, apartments, and villas. Each unit is equipped with modern amenities like a satellite TV, DVD player, fully equipped kitchen, and coffee machine for a comfortable stay.

Diverse Dining Options and Family-friendly Activities
Indulge in Cretan and international cuisine at the on-site restaurants and poolside snack bar. The property also offers a pool bar serving a range of refreshments. Enjoy sports facilities like a tennis court, mini golf, and volleyball court, along with kids' activities including a mini club, playground, and games room. Don't miss out on family fun with the Crete Aquarium and the Labyrinth nearby.

Book your stay at Village Heights Resort for a memorable and relaxing holiday experience.

Important information:

Kindly note that only hotel guests are permitted on the premises and are allowed to use the hotel facilities.

Please note that parties are not allowed in the resort's premises.

Please note that the property participates in the Greek breakfast initiative by the Hellenic Chamber of Hotels.

All inclusive includes breakfast, lunch and dinner. Specific restaurants and bars may be excluded from the all-inclusive plan. For more info please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 932 reviews
Cleanliness: 8.65
Service: 9.35
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.75
Overall Experience: 9.15
P
Paula solo_traveller es
10
Excelente estancia.
Pros:

Es un resort a las afueras de Hersonissos, en una zona de total tranquilidad. El apartamento era espacioso, limpio y contaba con una cocina completamente equipada. Tenía lavavajillas, microondas, horno y útiles de limpieza. Cuenta con dos piscinas, mini club y spa de pago. También con parque preparado para los pequeños y mini golf. El bufet era muy bueno y variado. Además en la cafetería servirán snacks que podías consumir en la piscina. La zona del restaurante era una maravilla con vistas al mar. Muy cerca del aeropuerto de Heraklion. No tiene acceso directo a la playa por su localización, pero sí un autobús lanzadera que te lleva hasta allí y hamacas concertadas.

Cons:

Los precios de los tratamientos del spa eran algo caros.

2026-08-08 via Nuitee
B
Baba solo_traveller gb
10
Pros:

Huge hotel! Probably 2km in length with tennis courts, mini golf, two pools, huge gardens, large parking with EV charging, library etc. It’s more family oriented so expect a lot of kids during peak season.

Cons:

There was a weird loud sound coming from nearby all day long. I know it’s not the hotels fault. It sounded like some sort of kids camp.

2026-08-07 via Nuitee
A
Aurélie solo_traveller fr
8
2026-08-07 via Nuitee
M
maya family_with_children il
9
מקום נהדר, נשמח לחזור שוב
Pros:

נקי, מפנק, שירות נהדר

Cons:

חדרים קצת מיושנים אבל מרפסת גדולה עם נוף משגע לים

2026-08-07 via Nuitee
K
korninsky solo_traveller il
10
2026-08-06 via Nuitee
K
Katy family_with_children gb
10
Very enjoyable stay for all the family
Pros:

Lots of facilities and very friendly helpful staff. Lovely accommodation with a big balcony with sea views

2026-08-06 via Nuitee
M
more family_with_children il
10
Pros:

מלון נקי טוב יפה מרווח ונעים
צוות אדיב
חדרים גדולים ומתאים למשפחות גדולות
אנחנו משפחה שומרת כשרות והמטבח היה מצויין
בריכה כיפית הילדים נהנו מאוד

2026-08-06 via Nuitee
A
Amra family_with_children ch
10
2026-08-06 via Nuitee
S
Sharon solo_traveller il
8
2026-08-05 via Nuitee
Y
YOSHINORI family_with_children de
10
2026-08-04 via Nuitee
V
Velina family_with_children fr
10
Great resort!
Pros:

The staff were genuinely friendly, attentive, and incredibly efficient, always smiling and happy to help. The resort itself is beautiful, with lush, well-maintained gardens that make it feel like a true oasis.
The pools are fantastic, with plenty of space to relax, and the private shuttle to the beach is a great touch that makes everything so easy.
The food was outstanding—excellent quality, lots of variety, and every meal was delicious.

Cons:

Everything was perfect

2026-08-03 via Nuitee
A
Adrienn family_with_children hu
10
Szuper hely!
Pros:

A személyzet nagyon kedves és figyelmes, az étkezéseknél széles volt a választék és az egész itt tartózkodás tényleg a kikapcsolódásról tudott szólni.

Cons:

-

2026-08-02 via Nuitee
Y
Yafit solo_traveller il
3
לא כדאי בכלל.
Pros:

המלון בסך הכל יפה

Cons:

המלון:
ארוחת בוקר במחיר של 20 יורו לאחד. למרות שכתוב שארוחת בוקר כלולה. הופעות בערב במלון / לובי - רק למי שהזמין ארוחת ערב.
המלון פרוס על שטח ענק צריך ללכת המון מנקודה לנקודה.
הבריכות נסגרות ב18:00 שזה ממש ממש מוקדם.
החלפת מגבות לבריכה בין 10-13.
יש רעש עצום של מוזיקה וריקודים שמגיעים ממועדון נופש של צעירים ליד המלון. למי שמחפש שקט זה לא המקום זה רעש ממש חזק לאורך כל שעות היום שמתחיל משעות הבוקר.
לא ניקו את החדרים ( ואת הכלים בכיור) רק מחליפים מגבות. החדרים לא נקיים, ביוב במקלחות ובכיור סתום משערות, זה די מגעיל. הרצפה לא נקייה.
כשהיה חסר משהו כמו סבון כלים, סוכר, לדוגמא לוקח להם שעות להביא.
אין אור בחדר והמנורות שדולקות חסרות תאורה.
הייתי מצפה ממלון 5 כוכבים להרבה יותר. ממש אכזבה בהלימה לסכום ששילמנו.

2026-08-02 via Nuitee
Z
Zohar solo_traveller il
10
Pros:

מלון מקסים, במיקום שקט למי שמחפש להתרחק מהבלגן אבל להיות קרוב למקומות מרכזיים.
צוות מקסים ושירותי!

2026-08-02 via Nuitee
G
George family_with_children us
10
2026-07-25 via Nuitee
M
Mathilde family_with_children fr
10
Pros:

Super, ambiance village. Très bon petit déjeuner. Grande chambre avec petite cuisine ce qui nous a permis de manger chez nous certains soirs.

Cons:

La piscine ferme un peu tôt.

2026-07-23 via Nuitee
A
Alexander family_with_children il
10
2026-07-23 via Nuitee
K
keren family_with_children il
9
מקסים וכיפי
Pros:

המלןן נקי
החדרים נעמים ומרווחים
מרפסת עם נוף מהמם
הצוות היה מאוד שירותי ונעים
האוכל נחמד לא מדהים
אין מזגן בחדר אוכל
אבל באמת שהיה ממש כיף ונעים
הילדים מאוד נהנו.

Cons:

אוכל סביר
אין מזגן בחדר אוכל

2026-07-23 via Nuitee
P
Peter family_with_children be
9
Onspannend gezinsverblijf
Pros:

Faciliteiten zoals yoga en diverse Zwembaden.
Vriendelijk personeel.
Kwaliteit van het eten.

2026-07-22 via Nuitee
Μαρίνος solo_traveller cy
10
Όμορφα
Pros:

Το περιβάλλον είναι φοβερό για να ηρεμήσεις και να ξεκουραστείς. Το φαγητό ήταν επίσης πολύ καλό.

2026-07-21 via Nuitee