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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Terrace
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Just 4 minutes from Arequipa's main square, El Portal De San Lázaro provides a central base for exploring the city.
Comfortable Accommodation
Enjoy well-equipped rooms with private bathrooms, flat-screen TVs, and some with balconies, plus complimentary breakfast and free WiFi.
Great Amenities
Indulge in local cuisine at the on-site restaurant and bar, take advantage of room service, and explore the gift shop. The 24-hour front desk offers various services for a hassle-free stay.
To experience the charm of Arequipa with ease and comfort, book your stay at El Portal De San Lázaro today.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Guest Reviews
Excellent emplacement
Très bon petit déjeuner complet
Accueil soigné
Évitez les chambres du 1er étage qui manquent de luminosité
le calme et le décor
la chambre sentait le renfermé
Sehr saubere Unterkunft, Frühstück auf dem Dach mit toller Aussicht, Wäscheservice verfügbar. Auch die Möglichkeit der Gepäckaufbewahrung ist vorhanden.
We enjoyed very much our stay in the hotel. This small hotel has a simple but nice design. Our room had a very comfortable bed- we slept there very well. It was very quiet too.
The breakfast on the rooftop with the beautiful view at the volcano was also very nice. We had some Good coffee and bread, fresh vegetables and fruit. The staff was very friendly!
We liked the hotel a lot so we stayed here twice during our trip.
You have to be patient when taking the shower- it takes long to get hot water. The rooms are also quite cold (no heating). But there are plenty of blankets to use for the night.
Very friendly staff. Great central location. Really clean. Nice sitting area. Great breakfast and even a packed breakfast when we had to leave early.
Nothing. It’s lovely.
Nos gustó mucho. Relación calidad precio muy buena. Buena ubicación, en el centro pero en una zona tranquila. Habitaciones limpias. Y personal atento.
Ubicación, limpieza, amabilidad y disponibilidad y facilidades de las trabajadoras!
La habitación es espaciosa y muy cómoda, había una pequeña nevera. En el tercer piso tenía vistas de la ciudad. El desayuno muy completo.
Tener que llamar cada vez que quieres entrar. Estaría bien tener una llave de la entrada para tener más independencia.
El personal increiblemente amable, muchas gracias. Me gusto todo y está muy cerca de todo.
Quiza la habitacion un poco oscura ya que dan al patio central, pero no me importó
El personal incriblemente amable.
El sitio es muy bonito, y tiene unas buenas vistas desde la terraza. El desayuno es basico pero tiene lo que necesitas y tipo buffet. Los cuartos son amplios y comodos, y aunque algo basicos tienen su propio baño. El staff se ofrecio a guardarnos las maletas durante el dia tambien, lo que fue de gran ayuda, y nos permitieron hacer un early check-in puesto que nuestra habitacion estaba lista. Relacion calidad-precio es muy buena.
They provided us a packed lunch when we couldn’t make breakfast and stored our bags for us
Sehr ruhige Lage und dennoch nah am Zentrum, verschiedene gemütliche Sitzgelegen im Innenhof und auf den Terrassen, das beste Frühstück, das wir in Peru bisher hatten, supernettes und professionelles Personal
It was a beautiful location in the historical part of the city. After some uncomfortable dilemmas, I couldn’t praise the staff for their helpfulness
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