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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Tour desk
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Ironing service
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
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Property Description
Convenient Location
Just 4 minutes from Arequipa's main square, El Portal De San Lázaro provides a central base for exploring the city.
Comfortable Accommodation
Enjoy well-equipped rooms with private bathrooms, flat-screen TVs, and some with balconies, plus complimentary breakfast and free WiFi.
Great Amenities
Indulge in local cuisine at the on-site restaurant and bar, take advantage of room service, and explore the gift shop. The 24-hour front desk offers various services for a hassle-free stay.
To experience the charm of Arequipa with ease and comfort, book your stay at El Portal De San Lázaro today.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
Location
Guest Reviews
L’accueil l’eau chaude
Une des réceptionnistes ne comprend pas l’anglais
La communication était difficile avec elle
Mais elle est adorable et Google translate nous a sauvé
Bardzo miła obsługa, przechowali nam bagaże, pozwolili skorzystać z łazienki po wymeldowaniu. Po kilku dniach mycia w zimnej wodzie, ciepła woda była cenna. Bardzo dobrze działał internet. Dostaliśmy śniadanie na drogę. Było bardzo czysto. Byliśmy bardzo zadowoleni ☺️
Super vriendelijk personeel en altijd iemand beschikbaar om te helpen! Heel proper ooo allemaal en fijne locatie
Niets
Personnel au top et très gentil,très bien situé et au calme
Pas vu d’ascenseur
El hotel es hermoso, la atención también muy buena, fueron bien atentos. El desayuno nos encantó.
Creo que la limpieza de la habitación podría mejorar, en el estante para ropa había un poco de polvo.
La luz del baño también me pareció muy invasiva y fuerte, quizá colocar una luz amarilla un poco más tenue.
La colcha de la cama también era bastante pesada, algo más ligero estaría bien.
El hotel tiene una excelente ubicación, muy cerca de restaurantes, tiendas y en el mismo centro, la zona es muy bonita y segura, de fácil acceso. La vista desde la terraza donde sirven el desayuno es muy hermosa. Todo el hotel en general es bonito y cómodo.
I loved the hotel , it was spotlessly clean and full of character ! The staff were super friendly ! Very convenient for the city .
Lovely areas to sit outside .
The hotel was so cold !
La posizione,la gentilezza dello staff,la colazione
Camere un po' piccole e umide
L accueil
L eau chaude
Le très beau cadre d'un bâtiment ancien et la disponibilité du personnel.
Chambre à tel point glaciale que cela devient vraiment inconfortable. De même pour la terrasse où se prend le petit-déjeuner. Les chambres devraient également être mieux isolées de la lumière extérieure.
Parfait
Chambre confortable, Locaux propres agréables
Great location , great host. Great views from terrace. We thoroughly enjoyed staying here
Nothing as of now
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