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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Historical San Juan de Pasto
Chic Rooms and Delectable Dining
Indulge in tastefully decorated rooms with modern amenities like cable TV and a minibar. Enjoy regional cuisine at the on-site restaurant and unwind with a variety of wines and cocktails at the bar.
Convenient Location and Exceptional Service
Situated just 5-blocks from the central Plaza Nariño, Hotel Fernando Plaza offers free Wi-Fi, complimentary parking, and a daily American breakfast. With a 24-hour reception desk, guests can come and go as they please.
Ready to experience the charm of San Juan de Pasto? Book your stay at Hotel Fernando Plaza now!
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 7 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La atención del personal es excelente, muy cómodas las camas y el desayuno bastante bien para el precio del hotel. Recomendado
En nuestra estadía valoro al 100% toda la atención de Recepción y Botones . Muy atentos en todo momento , lograron que disfrutamos el hotel como en casa.
Falta protocolo y atención en Restaurante , detalles como el cabello que no se arregla y recoge dice mucho de estándares de servicio , No están pendientes de los huéspedes , conversan mucho y en grupos ,incluso con ejecutivos del hotel. Es una área importante de huéspedes.
Ubicacion y personal
El ruido entre habitaciones
El desayuno puede mejorar. Todos los días es lo mismo, pero bien
Excelente desayuno, ubicación, la atención del personal encargado, instalaciones excelentes
El piso de la alcoba está por mejorar es un laminado un poco levantado es sutil pero requiere cambio
La hubicacion del hotel, la atencion. La limpieza, las instalaciones exteriores muy bonito.
Pero no pensaron en la comodidad muy estrechas las habitaciones , muy limitado el espacio para caminar. El baño muy estrecho...
Excelente atención, muy amplio y aseado y la amabilidad del personal es lo mejor
La atención
Die Lage des Hotels ist sehr gut, das Personal super freundlich, das Zimmer und das Bett gemütlich auch wenn es wie ein Business Hotel wirkt. Das Frühstück ist gut und reichlich. Auch so ist das Restaurant zu empfehlen. Das Hotel bietet ein sehr gutes Preis-Leistungsverhältnis.
War alles gut
Hotel muy organizado y con los servicios al huésped que se requieren. Rico desayuno y habitaciones muy cómodas
Todo ok
La buena atención
No tengo comentarios
La atención del personal
Personnel accueillant et service voiturier efficace chambre confortable
Garage privé et ferme
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