Hotel Fernando Plaza

Hotels
9.3 (114 reviews)
Calle 20 No. 21B - 16 , Pasto , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Excellent service
Cons:
Extra charge for Booking.com reservation
Breakfast options were repetitive

Categories

Cleanliness
8.53
The room had a bad smell, which affected cleanliness.
Service
10
The service was noted as excellent with friendly staff.
Location
9.5
Great central location for business and leisure activities.
Room Quality
9.04
Rooms were clean and comfortable, but experienced some issues.
Amenities
9.49
Amenities such as herbal tea and hot water bags enhanced comfort.
Value for Money
9.52
Overall good value based on the services and location provided.
Food and Beverage
8.48
Breakfast options were repetitive.
Overall Experience
9.83
The stay was enjoyable with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:30

Property Description

Luxurious Accommodation in Historical San Juan de Pasto

Chic Rooms and Delectable Dining
Indulge in tastefully decorated rooms with modern amenities like cable TV and a minibar. Enjoy regional cuisine at the on-site restaurant and unwind with a variety of wines and cocktails at the bar.

Convenient Location and Exceptional Service
Situated just 5-blocks from the central Plaza Nariño, Hotel Fernando Plaza offers free Wi-Fi, complimentary parking, and a daily American breakfast. With a 24-hour reception desk, guests can come and go as they please.

Ready to experience the charm of San Juan de Pasto? Book your stay at Hotel Fernando Plaza now!

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: PSO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 114 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.83
M
Michelle • couple • us
10
2026-03-21 • via Nuitee
O
Oliver • solo_traveller • de
9
Bequemes Stadthotel in sehr guter Lage
Pros:

Die Lage des Hotels ist sehr gut, das Personal super freundlich, das Zimmer und das Bett gemütlich auch wenn es wie ein Business Hotel wirkt. Das Frühstück ist gut und reichlich. Auch so ist das Restaurant zu empfehlen. Das Hotel bietet ein sehr gutes Preis-Leistungsverhältnis.

Cons:

War alles gut

2026-03-18 • via Nuitee
H
Hugo • solo_traveller • co
10
Excelente opción en el centro de Pasto
Pros:

Hotel muy organizado y con los servicios al huésped que se requieren. Rico desayuno y habitaciones muy cómodas

Cons:

Todo ok

2026-03-17 • via Nuitee
C
Claudia Liliana • solo_traveller • co
10
Pros:

La buena atención

Cons:

No tengo comentarios

2026-03-16 • via Nuitee
M
Matehu Guerra • family_with_children • ec
10
Recomendado
Pros:

La atención del personal

2026-03-14 • via Nuitee
M
Monica • solo_traveller • co
7
2026-03-08 • via Nuitee
D
david • extended_group • fr
9
Agréable malgré un téléviseur récalcitrant
Pros:

Personnel accueillant et service voiturier efficace chambre confortable
Garage privé et ferme

2026-03-05 • via Nuitee
H
Hugo • solo_traveller • co
8
2026-03-03 • via Nuitee
L
Luz Dary • family_with_children • co
10
2026-02-22 • via Nuitee
B
Bettina • solo_traveller • it
10
2026-01-27 • via Nuitee
V
Vargas beltran • family_with_children • co
7
2026-01-19 • via Nuitee
O
Ocampo Guerrero • solo_traveller • co
9
Excelente servicio
Pros:

La amabilidad del personal

2026-01-05 • via Nuitee
L
Liliana • family_with_children • co
10
Pros:

Las camas son muy cómodas

2025-12-29 • via Nuitee
D
David Alejandro • solo_traveller • gt
10
De lo mejor de Pasto.
Pros:

Personal increíble. Un hotel muy cálido con sus huéspedes.

Cons:

Nada. Todo estuvo increíble.

2025-12-22 • via Nuitee
H
Hector Ricardo • solo_traveller • ec
7
Normal
Pros:

Es bueno si vas a realizar cosas en el centro, como compras

Cons:

Me cobraron un valor extra por ser reserva de Booking al no tener pasaporte sellado o tarjeta andina. Situación que nunca me había pasado, no es primera vez que me hospedo en el hotel.
El desayuno es el mismo de siempre.

2025-12-15 • via Nuitee
E
ELIANA • family_with_children • co
8
2025-12-09 • via Nuitee
J
JUAN FERNANDO • solo_traveller • co
10
Recomendado
Pros:

Le llevan tisana deliciosa caliente en las noches y bolsa de agua caliente para calentar los pies en la noche, tambien sus comidas

Cons:

Nada, todo muy bien

2025-11-25 • via Nuitee
F
Fabiola • family_with_children • ec
9
Pros:

La atención del personal, muy amable

2025-11-21 • via Nuitee
A
AROC • family_with_children • co
8
2025-11-20 • via Nuitee
L
Luis • solo_traveller • co
10
2025-11-09 • via Nuitee