Metropole Hotel Kampala

Rating Golf course hotel that offers a place to stay when Metropole is still under renovation.

I can't rate Metropole but the sister hotel is always great to stay at (Golf course hotel). Metropole is still under renovation

The place is well facilitated, organised everything is so wow, customers are well attened to everything is hosputable. I was so assumed by the nature around the place, the trees the kind of freshness arond the place is far best from those i'ave ever been to💪💪💪

I really love this hotel and am sure to go back by the end of this month..
It's a very fantastic hotel I have ever found in Kampala 😍😍😍😍
I really feel in love with it🥰
This hotel has a good and sounding view with lots of it's brilliant buildings😉

Stay was comfortable

The hotel neds some updates, it's very old

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.

Good basic rooms, restaurant. Very good value

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.

Good business hotel with a very friendly staff and central location. I advise to ask for a hotel room facing the golf court rather than the Main Street at the back of the Hotel. The restaurant offers a great choice of local and international food.

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain.
The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.

The location of hotel is good and near to all major businesses. The rooms are big and clean. Staffs are friendly. People can go by walk in the night to near by Clubs & Restaurants. Breakfast is limited to local foods. But no much complaints.Overall I enjoyed staying.

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.

Lovely with Malls, hangouts close by , golfers have a free round on the house at Uganda Golf club & a golf view room if reserved. Love the meals very affordable especially their Breakfast and Evening grill everyday from 6pm

I am a frequent traveller to Uganda but it is my first time to stay in this hotel. This place needs a serious attention to cleanliness. The rooms are not well maintained. Bathroom stinks! Beddings looks dirty. The loud sound of the AC in my room didnt let me sleep the whole night! I arrived late night and had to go for early morning meetings and i didnt have good rest at all. Terrible experience.
One more thing is that the hotel should be a little considerate. I was told I can check out at 2:30pm but since my flight is in the evening, i asked for a later check out around 4:30pm. They didnt agree and said i will be charged extra. I spoke to the Duty Manager and he said the maximum he can allow is 4PM. I didnt feel good arguing for just 30mins so i checked out at 2:30PM. Some consideration sometimes makes a lot of difference, especially if the hotel is not fully booked.
It was a complete disappointment and I dont see myself staying in this hotel again.

We travelled to Kampala as a group of 5 and stayed at the Metropole. The staff were so lovely and helpful. A special mention of the manager Ivan Kusemererewa who solved every query we had with a smile. We stayed there for 2 nights & had to return on our way to the airport. He had everything organised and welcome. The food was great & the drinks were a very good price. I fully intend to stay here again on my return. Caroline

Food from restaurant was excellent especially the Thai and the fish.
Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.
Adequate gym facility.
Good siting area for a small hotel