Suites hotel les charmilles & spa

The place was empty and plenty of help to make it a wonderful visit. However, the staff was inattentive and absent. Food was below average. Checked out a day early wishing for a better experience.

Employees are so helpful and nice

Massive, clean, and spacious apartments with basic amenities that are thoughtfully done. The staff are consistently polite, helpful, and friendly. Breakfast options are limited but adequate. The resort feels very quiet in terms of overnight guests, though the pool area is popular with daytime visitors. The private beach is a real highlight—beautifully maintained and far better than the one at the nearby Four Seasons.

Good

The suites were perfect for my family of 5, it had three separate rooms & bathrooms, with a bunch of space and a kitchen.

The area had everything you need, pool heated indoor and an outdoor pool. Gym, spa, restaurant.

Straight path to the beach and a mall with a grocery store within walking distance. I mean a 3 minute walk not far at all.

The manager was excellent and we should have talked to him the first day because he knew all the places to go.

We will visit again and plan to get to the desert.

Je recommande aux familles avec enfants ! C'était propre, calme. Le personnel disponible. Le pacha club excellent !

The positives: very kind and friendly staff, well maintained gardens, clean bedrooms and tidy environment. Pleasant and well maintained path to the private beach. Good VFM.

The negatives: in October none of the bar area is open after 6pm, no food available other than going into the main Carthage Thalasso hotel. It isn’t immediately clear that you can use the Carthage Thalasso facilities, that should be much more easily found. The main indoor pool area is quite tired, with a roof that leaks in the rain.

The main negative is the kitchen. It’s sold as self catering apartments but the kitchen is poorly equipped. We were in a suite meant to have a double bed and a sofa bed (which wasn’t a sofa bed- more on that later); so should theoretically sleep 4 and that was how it was described. However, the kitchen equipment consisted of 2 forks, 2 knives, 2 dessert spoons, 2 small cups and saucers, 2 small tumblers, 2 small plates and 2 small dinner plates. There was no cooking utensils. There was one ancient and grubby cooking pot and one frying pan with a very wobbly handle. To be fair the fridge and freezer were new and very clean.

The bed situation was odd. As mentioned it was sold as “with sofa bed”- and there was a sofa where the back cushions could be taken off to make a bed. But we had to ask for extra bedding.

In the general area: There’s no public transport though there are readily available taxis. The next door Carrefour supermarket is very well stocked and handy.

مريح عائلي

La nourriture est immonde

We just returned from a one week trip to Tunis and the best word to describe it is EXCELLENT!!! We traveled March 31-April 2 2018.

All the staff were very, very friendly...very helpful...very professional.
The rooms were very clean and well equipped.
The food was totally awesome everywhere we ate.
The waiters were exceptional...polite and attentive in every way.
The entertainment was great every night.
There are numerous activities if one wishes to indulge.
There is complete tranquility if one wishes just to relax around the pool.
The landscaping is beautifully maintained as is the entire ecological area.
Too long a list to describe all the pros. Take our word for it....you will not regret it.
It was by far the best resort we have ever been to and would recommend it very highly.
Special thanks to Mr. Mutta Alla and all his staff. Also thank you to Mr. Sadeq.