The Ritz-Carlton Residences, Waikiki Beach Hotel

Hotels
The Ritz-Carlton Company, L.L.C
9.3 (432 reviews)
383 Kalaimoku Street , Honolulu , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful room with great views
Cons:
Some minor issues with amenities

Categories

Cleanliness
8.51
No specific mention, but standard quality for this hotel tier.
Service
9.48
Multiple positive mentions of fantastic customer service from the hotel staff.
Location
9.52
Great location in a prime spot with easy access to restaurants and beach.
Room Quality
9.47
Rooms described as super-luxurious and well-appointed, with beautiful views.
Amenities
9.5
Complimentary non-alcoholic champagne and macarons; facilities like a washer and dryer in the room.
Value for Money
8.96
General sentiment indicates value, although some improvement points were mentioned.
Food and Beverage
9.01
No specific mention, but standard quality for this hotel tier.
Overall Experience
9.98
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:24

Property Description

Luxury Resort Experience
Discover Waikiki’s most distinctive luxury resort experience at Oahu’s first Ritz-Carlton property. Featuring 552 ocean-view rooms and suites with gourmet kitchens and premium brand washers and dryers, this resort offers a blend of home conveniences and resort amenities.

Premier Amenities
Enjoy two of the highest infinity pools in Waikiki with private cabanas, a premier fitness center, yoga room, movie theatre, and a spa offering customized treatments. The resort also boasts the largest number of luxury suites on the island, ensuring a truly indulgent stay.

Culinary Delights
Indulge in a fine selection of dining experiences, from a sushi legend from Japan to modern French cuisine and a global high-end gourmet market. Each dish is a creative adventure for the senses, promising a memorable culinary journey.

Book now for an unforgettable luxury experience at The Ritz-Carlton Residences, Waikiki Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9.3
Based on 432 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.98
A
Amy family_with_children au
10
2026-02-10 via Nuitee
A
AMBER couple us
10
Best hotel experience ever!!!! I love Ritz!!!!
Pros:

Great location and pretty clean! Perfect housekeeping, they can remember all the details and surprised us! Really smooth check in and out service. All the staff are great and friendly, super knowledgeable and thoughtful!!!! They upgraded our room to ocean view suite which has the best view to see the ocean!!

Cons:

Only the shower room’s door is a little bit annoying. It needs more protection or rubber to reduce the noise. Every time we feel like the door gonna be cracked.

2026-02-10 via Nuitee
I
Ireneusz couple pl
8
2026-02-10 via Nuitee
T
Tatsuo couple jp
8
2026-01-20 via Nuitee
L
Larry couple us
10
Amazing upscale hotel with great staff and service!
Pros:

Nice quiet location 2 blocks off the very crowded beach. Room was spotless and spacious and comfortable with beautiful furnishings and a big patio overlooking beach. The pools were quiet and well maintained with attentive staff. It was our anniversary and the staff surprised us with a devious pineapple tray and a lovely swan made of folded towels. They also upgraded our rom which we really appreciated . Every staff was super friendly and helpful.

2026-01-19 via Nuitee
M
Myrna couple us
10
2026-01-19 via Nuitee
K
Kenichi family_with_children jp
10
素晴らしいかったです。
Pros:

スタッフの対応が素晴らかったです。
またロケーション、食事、設備(ジム、プール)も良かったです。家族皆、今までで最高のホテルだったと
思っています。

Cons:

今回、ハワイ観光はバスを利用したのでバスを含む交通機関の情報が欲しいです。

2026-01-19 via Nuitee
K
Katie couple au
10
Absolutely loved it. Staff were amazing!
Pros:

We loved the Ritz Carlton. The location was a little out of the Main Street but we liked that and still walking distance. The staff were amazing and the rooms were beautiful!

Cons:

Nothing

2026-01-19 via Nuitee
D
Davide solo_traveller ch
9
2026-01-18 via Nuitee
A
Anayah couple us
10
Allen is great always gives us great recommendations
Pros:

Absolutely love the property. Perfect get away. Been our go to jolted for the past 3 years

2026-01-15 via Nuitee
J
Junko couple jp
7
2026-01-14 via Nuitee
J
Junghoon family_with_children kr
10
2026-01-12 via Nuitee
R
Remo family_with_children ch
7
2026-01-11 via Nuitee
C
Carla couple nz
10
Amazing views, location, rooms and the staff were all fantastic!
Pros:

Everything! Great location, lovely staff, rooms were really well appointed and great amenities.

2026-01-09 via Nuitee
Y
Yasuhiro extended_group jp
10
2025-12-17 via Nuitee
A
Akemi family_with_children jp
9
2025-12-16 via Nuitee
E
Eungi family_with_children kr
7
2025-12-12 via Nuitee
M
Marion couple de
9
Würden wir jederzeit wieder buchen.
Pros:

Sehr gutes Hotel, wir waren bereits zum zweiten Mal dort. Beim ersten Aufenthalt hatten wir ein größeres Zimmer in den oberen Etagen, was wir noch besser fanden.
Sehr freundliche und hilfsbereite Mitarbeiter.

Cons:

Der Ausblick ist in den oberen Etagen viel besser.

2025-12-07 via Nuitee
K
Ken couple au
9
2025-12-05 via Nuitee
family_with_children kr
10
2025-12-03 via Nuitee