Staybridge Suites Anaheim At The Park by IHG

Hotels
Staybridge Suites
8.7 (1088 reviews)
1050 West Ball Road , Anaheim , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Proximity to Disneyland
Great breakfast options
Cons:
Issues with room cleanliness
Furniture and room quality concerns

Categories

Cleanliness
8.2
There were multiple mentions of cleanliness being satisfactory, but some issues were noted with pests.
Service
9.2
Guests highlighted the friendly and accommodating front desk staff multiple times.
Location
9.2
Proximity to Disneyland was frequently praised, making it a great location for visitors.
Room Quality
7.7
Several reviews pointed out issues with furniture and room conditions, impacting the overall quality.
Amenities
8.7
Amenities such as breakfast and family-friendly features received positive remarks.
Value for Money
8.7
While some complaints were made, the overall experience was deemed good for the price.
Food and Beverage
9.2
Breakfast was consistently described as fantastic and a highlight of the stay.
Overall Experience
8.7
Overall impressions of the stay were mostly positive, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Luxurious Amenities

Staybridge Suites Anaheim At The Park offers a range of luxurious amenities, including an outdoor swimming pool, fitness centre, and shared lounge. Guests can unwind and relax in style during their stay.

Family-Friendly Atmosphere

With family rooms and a barbecue area available, this property is perfect for families looking to enjoy a magical vacation near Disneyland and Disney California Adventure. The hotel's 24-hour front desk and shared kitchen ensure convenience and comfort for guests of all ages.

Convenient Location

Located just 2 km from Disneyland and Disney California Adventure, and within close proximity to Anaheim Convention Center and Angel Stadium of Anaheim, Staybridge Suites Anaheim At The Park is the ideal choice for travelers seeking a central and convenient accommodation option.

Experience luxury, convenience, and family-friendly hospitality at Staybridge Suites Anaheim At The Park. Book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1088 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
S
Sandra couple us
9
2026-06-30 via Nuitee
E
Eileen family_with_children us
3
Average
Pros:

The property was close to destination to Disneyland; we were able to walk.

Cons:

The rooms. First room we given was a one bedroom suite with a pullout sofa. When we pulled out the sofa bed there wasn't enough room to completely unfold and it was crooked and broken. After waiting about 20 minutes (at 10 pm) we were taken to a second room. It was a bigger room but the air conditioning sounded like a semi truck was driving through the room and a dripping sound followed. Additionally, the bathroom door squeaked each time it moved (my husband gets up at least three times a night which didn't help)!

2026-06-29 via Nuitee
D
Danielle family_with_children us
8
2026-06-28 via Nuitee
C
Carolina couple ar
10
Pros:

Todo excelente!

2026-06-27 via Nuitee
V
Veronica solo_traveller us
1
Bad customer service
Pros:

Location is good, breakfast area and variaty is good.

Cons:

We had a very bad experience, I checked in at 3:45 and was given a room and keys, I left 2 keys in the lobby to be given to my kids who were in disneyland and were going to walk back to the hotel after that. Luckily I was able to pick them up from the park and drive them to the hotel as to our surprise our room the one that was assigned to me was given to someone else and they decided to move us to a different room. Just imaging an unknown person walking into your room?
In the morning I stopped at the lobby asking for the manager who wasn't there and the person that help me when I was giving him my complain, said that they were going to find out how that happened (without an apology for the huge mistake) and told me that they couldn't do anything as my reservation was made via Booking.com
Worse service, stay away from that hotel as I heard from those same employees that on the same day 3 issues alike had happened. Besides that some of the lamps were broken

2026-06-25 via Nuitee
J
Jessica family_with_children us
8
Great
Pros:

Waffles were great although there was a constant line for them

Cons:

The eggs at the breakfast werent good at all

2026-06-24 via Nuitee
K
Kelly family_with_children us
7
Place was clean, room was comfortable, disappointed about parking and responsiveness from staff though.
Pros:

Convenient to Disneyland

Cons:

Parking was nearly impossible to find. Front desk clerk ended up having to let us park in the registration parking area both nights. I left clothes in the drawer and called five or six times over a week with promises that someone would call me back and never received a response. Just seems ridiculous. How hard is it to let me know if I can go pick up what I left before heading back to the East Coast (which I explained every time I called)? Lost a few favorite items that I’m disappointed about. Lesson learned!

2026-06-24 via Nuitee
M
mary family_with_children us
8
Pros:

Park closeness

Cons:

Parking fees

2026-06-23 via Nuitee
K
Keisha solo_traveller us
6
Good location
Pros:

The location to Disneyland was convenient

Cons:

When we returned late I the evening the lobby and our hallway smelled of cannabis. We asked for a room on the 4th floor and Staybridge sent an email confirming our room on the 4th floor-when we arrived for check-in we received a room on a lower floor. So they are unable to keep their commitments. The breakfast area needed cleaning throughout the breakfast hours. It was very dirty at 8 am and the staff never cleaned the area until the breakfast buffet ended

2026-06-22 via Nuitee
S
Saleh family_with_children sa
5
2026-06-22 via Nuitee
S
Salas family_with_children us
1
No no no do not rent from this place
Pros:

Check in was smooth, but hotel itself they will not vacuum the rooms in less you are booking a room for more then 7 days , very disappointed on the amount I’ve spend on this room came back from Disneyland and my room at 12am is had NO hot water so I called the front desk at 6:30am the next day and still no hot water property didn’t give any reassurance , well I still had another day at Disney land and with four kids exhausted I will never get another room here again. Ooh and the doors to the restrooms swells up and makes so much noise, water stains on ceiling . Plus side pool closes till 10pm , full size fridge .

2026-06-17 via Nuitee
W
Wilma solo_traveller us
10
Pros:

Everything went well.

2026-06-16 via Nuitee
G
Gail family_with_children us
10
Great stay for Disneyland trip
Pros:

Great amenities. Kitchen was fully stocked. Staff was helpful when we had an issue with the room. Our window had a full view of the fireworks at Disneyland. Liked that it was also within walking distance to the park

Cons:

Card readers didn’t always work. The only way up to the rooms was by elevator through the parking lot. Would have preferred more staircase options.

2026-06-16 via Nuitee
S
Samantha family_with_children us
3
I wouldn’t recommend it personally. Not for the price.
Pros:

The location was good and the breakfast was decent.

Cons:

Their room key system was down our entire stay and they only had one person to open all the rooms for the guests. The beds were uncomfortable. I was also charged a random charge of $30 three days after my stay that I will be calling about.

2026-06-15 via Nuitee
B
Brianna family_with_children us
9
2026-06-13 via Nuitee
A
Andrea couple gb
6
The reception staff were pleasant and always spoke, breakfast was good plenty of variety. Laundry facilities weee good v
Pros:

Swimming pool, gym and laundry facilities.

Cons:

We stayed for 9 nights we didn’t see any housekeeping staff for 7 days our bed wasn’t made no towels were changed no bins were emptied . When I asked at main reception she apologised and the cleaning crew came in and gave a deep clean. When I asked other guests if they had change of towels they had and their bed was made and rubbish bins emptied. As stated I don know what went wrong for us?

2026-06-12 via Nuitee
S
Sergio couple us
10
2026-06-08 via Nuitee
D
Dr. Andrea couple us
9
We had a great stay. The only complaint was the food during breakfast and the evening social need better selections. Add
Pros:

Walking distance to Disneyland
Rooms spacious and clean
Staff was nice and helpful

Cons:

Evening socials ended on Wednesday and the food selection for breakfast and the evening social need to be better.

Elevator to slow

2026-06-06 via Nuitee
C
Carolina extended_group ar
10
excelent!!
2026-06-06 via Nuitee
V
Vivian solo_traveller mx
10
2026-06-06 via Nuitee