Hotel Campestre UMPALÁ

Hotels
9.2 (40 reviews)
Kilometro 2,5 Via San Gil - Bucaramanga , San Gil , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Excellent breakfast
Cons:
Room temperature issues
Game room condition

Categories

Cleanliness
9.44
Rooms and facilities are noted to be clean and well-maintained.
Service
9.91
The staff is described as very friendly and attentive.
Location
8.95
The location is good but requires caution due to narrow roads.
Room Quality
8.4
Rooms are comfortable but reported to be hot with only a fan.
Amenities
8.43
Facilities like the game room were not in good condition.
Value for Money
9.39
Good price for the quality of services and facilities provided.
Food and Beverage
9.44
Breakfast and restaurant service received high praise.
Overall Experience
9.61
Overall stay was very positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:11

Property Description

Outdoor Swimming Pools and Entertainment
Hotel Campestre Umpala boasts outdoor swimming pools for both adults and children, along with a dedicated room equipped with various board games and table tennis for guests to enjoy.

Comfortable Rooms with Essential Amenities
The rooms at Hotel Campestre Umpala are designed to offer practicality and comfort, featuring amenities such as cable TV, fan, safety box, and room service available throughout the day.

Delicious Dining and Convenient Location
Indulge in traditional cuisine at Mama Zoila restaurant, which also offers a selection of natural drinks and national beers. Conveniently situated just 5 minutes from the center of San Gil, the hotel provides free private parking and easy access to nearby attractions like Chicamocha National Park and Barichara.

Book your stay at Hotel Campestre Umpala for a perfect blend of relaxation and adventure.

Important information:

People under 18 years of age must enter the property with a family member, (the family member must bring a document to prove the relationship).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for COP 40,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 40 reviews
Cleanliness: 9.44
Service: 9.91
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.61
J
Jenny extended_group co
10
Lindo hotel campestre
Pros:

Excelente atención del personal, en especial el señor que atiende el restaurante es un gran 10/0

2026-01-26 via Nuitee
A
Ana Isabel family_with_children co
8
Excelente atención, lugar muy agradable.
Pros:

Excelente desayuno. Buena piscina. Cuartos cómodos. Muy limpio. El personal muy amable y siempre dispuesto a colaborar. Los servicios adicionales de juegos también estaban muy bien. En general un lugar muy agradable.

Cons:

Es un poquito ruidoso, sobre todo porque nos tocó una habitación al lado de la vía principal, por donde hay tráfico permanente. Me imagino que hay habitaciones mejores. Pero aparte de eso me pareció todo muy bien.

2026-01-26 via Nuitee
Y
Yuber family_with_children co
10
2026-01-23 via Nuitee
O
OSCAR family_with_children co
9
Pros:

Tiene buena vista a las montañas, es muy limpio y ordenado, el personal muy amable, hay varios tipos de desayuno y son muy generosos

2026-01-21 via Nuitee
M
Mayely family_with_children co
10
Pros:

El aseo y en general las instalaciones.

2026-01-20 via Nuitee
J
juan pablo family_with_children co
10
2026-01-19 via Nuitee
Y
Yepes family_with_children co
7
2026-01-18 via Nuitee
J
juan carlos extended_group co
6
Más o menos
Pros:

El paisaje , las playas , la naturaleza

Cons:

No tienen neveras en las habitaciones, sirven el desayuno en vajillas deterioradas y poco higiénicas

2026-01-14 via Nuitee
O
OLGA LUCIA family_with_children co
10
Comodidad, tranquilidad, excelente atención y confort
Pros:

Lo mejor son las instalaciones. Excelente para estar tranquilo y feliz.
Y resalto también la amabilidad y la orientación frente a lugares turísticos en la zona, dada por Jenny. Muy empática e interesada porque sus huéspedes disfruten de la estadía en el hotel. Mil gracias por la acogida.

Cons:

Nada. El hotel cumplió con todas mis expectativas.

2026-01-13 via Nuitee
P
Pinilla family_with_children co
10
2026-01-12 via Nuitee
E
Erika family_with_children co
9
Agradecida
Pros:

La atención es espectacular, la gente muy amable, el ambiente muy acogedor

Cons:

El colchón estaba muy viejito ya y se hundía en el medio

2026-01-12 via Nuitee
C
CARLOS family_with_children co
9
2026-01-06 via Nuitee
W
Wallis family_with_children co
9
2026-01-02 via Nuitee
J
Jasbleidy family_with_children co
10
Pros:

Las instalaciones y diferentes lugares del hotel fueron muy agradables.

Cons:

Para nosotros que vamos del interior, fue muy caliente la habitación y solo hay ventilador.

2025-12-22 via Nuitee
A
Ana Maria extended_group co
9
Un buen lugar para quedarae muy cerca a lugares de interés
Pros:

Muy amable su personal, las habitaciones cómodas y limpias

Cons:

Todo estuvo bien

2025-12-20 via Nuitee
A
Adrian Jose family_with_children co
10
2025-12-17 via Nuitee
F
Fredys Manuel family_with_children co
9
2025-12-09 via Nuitee
S
serrano family_with_children co
8
Pros:

La atencion

Cons:

No tuve malas experiencias

2025-11-08 via Nuitee
V
Vargas family_with_children co
10
Pros:

Precio vs instalaciones lo vale y todo el personal super atento

Cons:

La sala de juegos no están en buen estado. Y lastima que no había aire acondicionado

2025-11-05 via Nuitee
J
Jorge family_with_children co
10
2025-11-01 via Nuitee