Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Non-smoking throughout
Smoke alarms
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Excellent service
Great food quality
Cons:
Issues with room heating
Some access problems to onsen

Categories

Cleanliness
9.3
Overall cleanliness was consistently positive across reviews.
Service
9.8
Staff were consistently described as friendly and attentive.
Location
9.3
Great location easily accessible to attractions.
Room Quality
8.8
Room quality was good but some concerns about heating.
Amenities
8.8
Amenities were nice but some reviews had issues with private onsen access.
Value for Money
9.3
Many reviews noted good value for money.
Food and Beverage
9.8
Food quality was highly praised with excellent presentation.
Overall Experience
9.3
Guests had overall positive experiences and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:35

Property Description

Luxurious Hot Spring Experience
Immerse yourself in the tranquil hot spring baths, both indoor and outdoor, surrounded by lush nature at Hoteiya. Relax and rejuvenate your senses in the serene atmosphere.

Traditional Japanese Accommodation
Experience authentic Japanese hospitality in traditional Japanese-style rooms with modern amenities. Enjoy the private hot spring baths available in the individual annex houses for a truly exclusive stay.

Culinary Delights and Relaxation
Indulge in exquisitely prepared Japanese meals made from local ingredients. Unwind after a day of exploration in the cosy rock bath or at the Rokkaku-do cottage with a cup of tea.

Experience the epitome of relaxation and luxury at Hoteiya. Book now to secure your tranquil getaway amidst the beauty of Yufuin.

Important information:

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

You must inform the property in advance what time you plan to check in. If your check-in time changes, please update the property.

To use the property's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.

When bringing children under the age of 12, please kindly inform the property at the time of booking.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 207 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.3
D
Dirk • couple • de
10
Hotel mit authentischen Flair
Pros:

Uns hat alles sehr gut gefallen. Coole Musik vom Plattenspieler, Onseneier, das fantastische Essen und der sehr gute Service… und natürlich die privaten Aussenonsen.

2026-05-05 • via Nuitee
M
Minh • family_with_children • vn
10
Wonderful
Pros:

Our stay at ryokan Hoteiya was truly a wonderful experience for me and my family. The room was spacious, with a private hot spring bath where I spent most of my time soaking and relaxing. Even though the outdoor temperature was only around 10 degree C, the room stayed warm and the bath water was always hot, making the experience perfectly comfortable.

The Kaiseki dinner was an unforgettable highlight: a private dining room with windows overlooking terraced fields, beautifully presented dishes, and a burst of flavors in every bite. The ryokan also offers private public baths; room 1 was set up beautifully with a semi-open design and garden elements, but it was occupied when I arrived, so I used room 2 instead. While still nice, I couldn’t help but feel a little regret about missing room 1. Fortunately, the private bath in our room was also semi-open, which made up for it.

Since it was raining, we didn’t have much time to enjoy the backyard and outdoor relaxation area under the trees. Nevertheless, overall this was a truly wonderful experience, and I am completely satisfied and deeply appreciate the hospitality and attention to detail at ryokan Hoteiya.

2026-05-04 • via Nuitee
A
Adina • solo_traveller • it
10
2026-05-02 • via Nuitee
W
Wei • couple • tw
9
一泊二食的住宿體驗真的非常完美，飯店員工也都很友善，車站接送的服務也很棒，泡溫泉更是身心舒暢！
Pros:

環境清幽，身心靈都得到放鬆

Cons:

無

2026-05-01 • via Nuitee
L
Lanping • couple • ca
10
Great experience, recommend to everyone
Pros:

Designs of the room, private Onsen

Cons:

N/A

2026-04-30 • via Nuitee
M
matthew • couple • au
10
Pros:

Great Ryokan ,dinner and breakfast were exceptional

2026-04-25 • via Nuitee
J
Jimmy • couple • us
10
2026-04-23 • via Nuitee
M
MENGHUAN • solo_traveller • tw
10
適合體驗日式木屋與溫泉
Pros:

漂亮的房屋
舒適的溫泉
美麗的景色
好吃的食物

Cons:

No

2026-04-20 • via Nuitee
S
Sunsanee • couple • th
9
Warm staff, excellent service and great location.
Pros:

The staff were very warm and helpful. After checking-in, we were given a map to explore the town with many unique shops nearly. Upon our return, we found our room well prepared with our luggage inside. We were impressed with our Japanese dinner from the start to finish, carefully served by our young waitress in a private room. The same goes for the delicious Japanese breakfast the next morning. The location of the hotel was perfect to explore the town. We were very happy with our stay.

Cons:

The shower was very hot and the temperature cannot be adjusted.

2026-04-18 • via Nuitee
S
Sontaya • extended_group • th
10
2026-04-15 • via Nuitee
T
Tetsuo • couple • jp
9
とても素晴らしかったです！
Pros:

料理がとてもおいしく、部屋のお風呂もとても快適でくつろげました。

2026-04-11 • via Nuitee
M
Maria • couple • jp
10
2026-04-10 • via Nuitee
• couple • vn
10
2026-04-08 • via Nuitee
まりな • extended_group • jp
10
2026-04-07 • via Nuitee
S
Sheri • extended_group • us
10
Beautiful accommodations in Yufuin
Pros:

We absolutely loved our room. It was a small house with our own private onsen. It even had a river with fish coming into the private onsen area. Also, the staff was incredibly nice. We also loved the heated floors.

Cons:

Since the shower was outside by the onsen and the sink and toilet areas were outside the main sleeping area, those sections were a little cold.

2026-04-04 • via Nuitee
A
Andrea Erika • couple • ch
10
2026-04-01 • via Nuitee
G
George • family_with_children • ch
2
Avoid
Pros:

Sadly, this ryokan has become a tourist trap, catered to foreigners. Definitely not an authentic experience.
One of the staff was extremely ill, shouldn't have been at work. He started coughing all over us whilst showing us the room. I'm not blaming him, I'm blaming the management for not sending him back home on sick leave. Sadly Japan isn't great at that either.

The meal wasn't impressive either and service was terrible.
I've rarely been this dissappointed in Japan.

2026-03-19 • via Nuitee
A
Alexander • couple • de
8
Insgesamt war es ein sehr angenehmer Aufenthalt
Pros:

die Lage, das Essen ist sehr traditionell und außergewöhnlich, die Onsen, sehr freundliches und zuvorkommendes Personal

Cons:

Zimmer sind etwas in die Jahre gekommen und könnten einen neuen Anstrich vertragen

2026-03-19 • via Nuitee
A
AZ • couple • sg
10
Pros:

Staff were very welcoming and friendly. Greetings and smiles everyday. Walkable to lake kirin and shopping streets. Rooms were great, just abit noisy as our room is near two public bath. Breakfast was ok, not the fancy type. Overall stay was great

Cons:

Breakfast can have more varieties or can ask if customer have dietary restrictions or preference.

2026-03-15 • via Nuitee
A
AKI • couple • jp
10
2026-03-15 • via Nuitee