Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Close to attractions
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Some facilities or rooms dated

Categories

Cleanliness
7.58
There were mentions of mould in the bathroom grout and a strange smell in the room.
Service
9.05
Staff were friendly and went out of their way to help, with prompt customer service.
Location
9.09
Excellent location close to everything, with some reviews highlighting convenient access.
Room Quality
8.04
Rooms were generally spacious, although some were noted to be a bit dated with complaints of strange smells.
Amenities
8.57
Facilities were regarded as good, but some guests expressed a desire for additional services like room service.
Value for Money
8.53
Standard quality for this hotel tier, providing a good stay for the price.
Food and Beverage
8.58
Standard quality for this hotel tier; food was satisfactory based on available dining experiences mentioned.
Overall Experience
8.55
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:35

Property Description

Luxurious Suites with Balconies
Fino Hotel & Suites offers elegant suites with balconies, perfect for enjoying the city views. Each suite is equipped with modern amenities and a kitchen for a comfortable stay.

Convenient Services and Facilities
Guests can enjoy free WiFi, onsite parking, and a helpful reception providing local information. The option to rent bicycles allows for easy exploration of the city and its surroundings.

Prime Location near Key Attractions
Conveniently situated near Christchurch's main attractions, including the casino, art gallery, and convention centre, Fino Hotel & Suites is the ideal choice for travelers seeking luxury and convenience.

To experience luxury and convenience in the heart of Christchurch, book your stay at Fino Hotel & Suites now!

Important information:

Please note that this property requires a NZ $1 credit card pre-authorization 5 days prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel provides daily housekeeping service excluding Sundays and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1647 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
P
Person • couple • nz
10
2026-04-10 • via Nuitee
B
Brent • couple • au
9
Lovely place to stay, would return
Pros:

Excellent location next to the casino and a 5-10 minute walk into the CBD.. surrounded by plenty of eating options and the bus stop at your front door..

Special mention to Kat at reception, super helpful!! Thanks Kat

2026-04-09 • via Nuitee
G
Gabrielle • couple • nz
8
A Well Located Overnighter
Pros:

The location in city centre, off street under cover parking (additional cost), friendly staff, spacious room and comfortable bed.

Cons:

Limited sound proofing, so it was noisy on the (otherwise lovely) atrium floor early in the morning.
Lack of coffee plunger in an otherwise well-equipped kitchen in the apartment.
The interior is dated but otherwise well maintained.

2026-04-08 • via Nuitee
R
Rojli • family_with_children • au
10
2026-04-06 • via Nuitee
D
Devendra • couple • au
9
Short but sweet
Pros:

Excellent

Cons:

Neat and clean, excellent hygiene
Close to city centre, good staff

2026-04-04 • via Nuitee
S
Supriya • family_with_children • au
8
Pros:

Great location, friendly staff, spacious rooms.

2026-04-03 • via Nuitee
W
Wei • family_with_children • au
1
Pros:

非常不干净，味道特别重，设施特别旧。

2026-03-31 • via Nuitee
S
Stacy • couple • us
8
2026-03-31 • via Nuitee
R
Rochelle • couple • nz
10
2026-03-29 • via Nuitee
E
Emily • couple • be
10
2026-03-29 • via Nuitee
J
Joan • extended_group • au
8
Pros:

Accommodation was very good - excellent location - staff were friendly

Cons:

I asked if it would be ok to park my hire car in the car park next door - Sunday - empty car park - whilst I unloaded my car or did I have to pay. I was told it would be ok to park there. I have now received an $85 parking ticket for being there for 15 minutes max before I took the car back to the airport.

2026-03-26 • via Nuitee
L
Larry • family_with_children • sg
9
Pros:

The size of the rooms and the bed was very comfy

2026-03-23 • via Nuitee
D
Delwyn • couple • nz
10
Enjoyed our stay here
Pros:

Spacious and comfortable within walking distance to Cathedral square

2026-03-23 • via Nuitee
G
Guillaume • solo_traveller • fr
9
Appartement spacieux idéalement situé à proximité du centre-ville et d’un arrêt de bus pour l’aéroport.
Pros:

Appartement spacieux idéalement situé à proximité du centre-ville.

2026-03-22 • via Nuitee
J
Jamie • couple • gb
10
2026-03-22 • via Nuitee
E
Erik • couple • au
7
2026-03-22 • via Nuitee
D
Diane • couple • au
8
Pros:

Proximity to the casino is fantastic, comfy bed

2026-03-21 • via Nuitee
P
Petra • solo_traveller • gb
10
2026-03-21 • via Nuitee
M
Marewa • family_with_children • nz
7
Pros:

Location perfect

Cons:

Room needs an update
not value for money

2026-03-21 • via Nuitee
C
Christopher • couple • gb
7
2026-03-21 • via Nuitee