Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Close to attractions
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Some facilities or rooms dated

Categories

Cleanliness
7.58
There were mentions of mould in the bathroom grout and a strange smell in the room.
Service
9.05
Staff were friendly and went out of their way to help, with prompt customer service.
Location
9.09
Excellent location close to everything, with some reviews highlighting convenient access.
Room Quality
8.04
Rooms were generally spacious, although some were noted to be a bit dated with complaints of strange smells.
Amenities
8.57
Facilities were regarded as good, but some guests expressed a desire for additional services like room service.
Value for Money
8.53
Standard quality for this hotel tier, providing a good stay for the price.
Food and Beverage
8.58
Standard quality for this hotel tier; food was satisfactory based on available dining experiences mentioned.
Overall Experience
8.55
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:35

Property Description

Luxurious Suites with Balconies
Fino Hotel & Suites offers elegant suites with balconies, perfect for enjoying the city views. Each suite is equipped with modern amenities and a kitchen for a comfortable stay.

Convenient Services and Facilities
Guests can enjoy free WiFi, onsite parking, and a helpful reception providing local information. The option to rent bicycles allows for easy exploration of the city and its surroundings.

Prime Location near Key Attractions
Conveniently situated near Christchurch's main attractions, including the casino, art gallery, and convention centre, Fino Hotel & Suites is the ideal choice for travelers seeking luxury and convenience.

To experience luxury and convenience in the heart of Christchurch, book your stay at Fino Hotel & Suites now!

Important information:

Please note that this property requires a NZ $1 credit card pre-authorization 5 days prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

The hotel provides daily housekeeping service excluding Sundays and public holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 5 years old and over stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1647 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
Jess • couple • nz
8
Comfortable and quiet with great central location
2026-03-06 • via Nuitee
S
Salvatore • couple • au
9
Wonderful stay
Pros:

Great location and within walking distance of ChristChurch CBD. Nice staff, very friendly, room very clean

2026-03-06 • via Nuitee
S
Stacy • couple • us
8
Nice, quiet, and easy access.
Pros:

It is nice and spacious place to stay. It is close to the city center. I had a great morning walk at the park near by.

2026-03-04 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Great location, modern, comfortable, good gym.
Pros:

Great location for walking all around Wellington, restaurants, museums, etc. Staff is super nice/helpful.
Good gym!

Cons:

Homeless dudes out front, but they’re benign. The parking is a challenge! It’s under the building and tight. But free!

2026-03-04 • via Nuitee
L
Linda • couple • ca
10
2026-03-03 • via Nuitee
F
Funaba • couple • jp
9
2026-03-03 • via Nuitee
B
Ben • family_with_children • nz
7
2026-03-01 • via Nuitee
U
Unaiki • couple • nz
10
2026-03-01 • via Nuitee
J
Judy • extended_group • au
9
The Fino Hotel was centrally located for all that we wanted The staff were friendly and very helpful
Pros:

Location cleanliness friendly and helpful staff

Cons:

Just the one toilet in the two bedroom apartment

2026-02-28 • via Nuitee
M
Mei-Ju • couple • tw
9
2026-02-27 • via Nuitee
T
Tess • couple • nz
8
2026-02-25 • via Nuitee
D
Dan • couple • ca
8
2026-02-24 • via Nuitee
J
Josh • couple • nz
8
2026-02-23 • via Nuitee
Y
Yim • family_with_children • kr
10
2026-02-23 • via Nuitee
T
The Neals • family_with_children • nz
8
Pros:

So quiet and comfortable

2026-02-23 • via Nuitee
W
Wendy • couple • nz
10
It was great staying at the hotel with family on our last night.
Pros:

We were up graded. Which was a lovely surprise

2026-02-23 • via Nuitee
K
Kay and Jim • family_with_children • nz
10
Pros:

Excellent location, friendly staff.

2026-02-23 • via Nuitee
S
Sandra • family_with_children • nz
10
2026-02-22 • via Nuitee
W
Wen-Jung • family_with_children • au
9
2026-02-14 • via Nuitee
S
Sharleen • family_with_children • nz
10
Great experience
Pros:

Great service

Cons:

In city centre

2026-02-14 • via Nuitee