Best Western Hotel Arctic Eden

Hotels
•
Best Western
8.1 (2681 reviews)
Föraregatan 18 , Kiruna , se

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Room noise issues
High prices for certain rooms

Categories

Cleanliness
7.81
Overall cleanliness was generally good, but there were some noted issues.
Service
8.78
Staff was friendly and accommodating, providing excellent service.
Location
8.82
Great location near city center, ideal for walking and accessibility.
Room Quality
7.27
Rooms are nice but some have issues such as noise and aging decor.
Amenities
7.8
Good amenities but with some complaints about maintenance and quality.
Value for Money
7.26
Pricing might be high relative to the room size and noise issues.
Food and Beverage
8.81
Excellent breakfast and restaurant service highlighted by guests.
Overall Experience
8.28
A generally positive and enjoyable experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:42

Property Description

Modern Rooms and Regional Cuisine
Indulge in our modern rooms with flat-screen TVs and savor delicious regional cuisine at our onsite restaurant.

Leisure Facilities
Relax in our communal sauna, stay active in the fitness room, or take a refreshing dip in our plunge pool.

Perfect Location for Outdoor Enthusiasts
Located near hiking and ski trails, our hotel offers easy access to outdoor activities for nature lovers.

Book your stay now at Best Western Arctic Eden Hotel for a memorable experience!

Important information:

For nonrefundable rates, the hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 250 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2681 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 8.28
U
Urban • family_with_children • se
8
Pros:

Gillade servicenivån, tv:n fungerade inte i mitt rum. En av personerna som jobbade i receptionen erbjöd sig att försöka få igång den, utan att lyckas. Jag fick då erbjudande om ett annat rum. Jag avböjde dock, tyckte om allt annat med rummet. Jag fick mer tid att läsa min bok😀

2026-03-07 • via Nuitee
M
Maura • couple • de
8
2026-03-06 • via Nuitee
O
Oxana • couple • it
8
2026-03-06 • via Nuitee
C
christelle • couple • fr
8
Parfait pour une nuit étape ! Excellent petit déjeuner
Pros:

Très bien situé dans la vieille ville de Kiruna. Plus proche de la gare pour y prendre le train.
Excellent petit déjeuner avec un très large choix

2026-03-06 • via Nuitee
A
Attila • couple • hu
9
Egy nagyon kedves személyzetű, kényelmes szállás
Pros:

Nagyon kedves személyzet, segített taxit szerezni a repülőtérre érkezésünkkor, így nem ragadtunk a reptéren. A reggeli bőséges és különleges, a kis bár is nagyon hangulatos. A szoba tiszta volt és kényelmes.

Cons:

Jó sokat kellett sétálni a recepcióról a szobákhoz.

2026-03-05 • via Nuitee
S
Sarah • family_with_children • us
9
We had a great stay in the arctic circle
Pros:

Junior King Suite was spacious for our family. Daily breakfast was delicious, and Max from the kitchen was very accommodating about my son’s food allergies. The hotel restaurant was also knowledgeable about food allergy precautions and we felt safe eating there with egg and nut allergies. The hotel staff was all very nice, and they had sleds for the kids to borrow.

Cons:

Indoor pool water didn’t feel warm enough to swim in there weren’t any towels available when we tried to go swimming.

2026-03-04 • via Nuitee
B
Barbara • family_with_children • se
10
2026-03-03 • via Nuitee
K
Krystian • couple • pl
9
2026-03-02 • via Nuitee
E
erin • family_with_children • us
9
Excellent value for money- great for families- a wonderful choice. 100% recommend.
Pros:

This place was great. Nice spa area with sauna. The restaurants (two options) are well priced. Breakfast is superb. Spa area nice, great sauna, pool a bit chilly. Helpful, kind staff. Excellent value for money, great hotel for families with young children. It’s in the older part of Kiruna, so expect expensive taxis to reach new part of town where the ice hotel or open air museum are. They also give out sleds that we could use outside! We saw the northern lights right from the hotel (lucked out with good weather).

Cons:

My only complaint is that the pool was a bit chilly, I was hoping for more heated.

2026-03-02 • via Nuitee
N
Nancy • couple • us
10
Great stay. Max at breakfast was very knowledgeable and accommodating with member of our party that had food allergies.
Pros:

Friendly staff, clean. Good location. Great breakfast

Cons:

Pool was too cold and no towels available.

2026-03-02 • via Nuitee
T
Teresita • solo_traveller • cl
10
2026-03-02 • via Nuitee
T
Teresita • solo_traveller • cl
9
2026-03-02 • via Nuitee
I
Ines • family_with_children • it
9
2026-03-02 • via Nuitee
I
Ingvar • couple • se
8
2026-03-02 • via Nuitee
S
Sascha • couple • de
10
2026-03-01 • via Nuitee
R
Rapp • extended_group • ch
7
Cons:

Im Spa-Bereich liegen zu wenige Badtücher auf und es wird zu wenig häufig kontrolliert und nachgelegt.

2026-03-01 • via Nuitee
N
Nobuichiro • family_with_children • jp
9
2026-03-01 • via Nuitee
P
pinargote bonnard • family_with_children • se
8
2026-02-28 • via Nuitee
A
Ana Rocio • family_with_children • se
8
2026-02-28 • via Nuitee
Y
Ynte • extended_group • nl
9
2026-02-28 • via Nuitee