Best Western Hotel Arctic Eden

Hotels
•
Best Western
8 (3167 reviews)
Föraregatan 18 , Kiruna , SE
+46 980 611 86

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast cited by many guests
Friendly, helpful and accommodating staff
Some rooms/suites are spacious and comfortable
Convenient on-site pub for meals
Some rooms offer great views (e.g., aurora/airport)
Smooth check-in and attentive service
Cons:
Hard-to-find entrance/poor signage reported by multiple guests
Beds described as too hard or uncomfortable in some rooms
Pool cold; some in-room amenities faulty (sauna, very small fridge)
Perceived as expensive for room size/value
Occasional disappointment with pub/restaurant food
Some rooms are small or show wear in older parts

Categories

Cleanliness
8.5
Multiple reviews call the hotel very clean (e.g., 'siisti', 'very clean'); no major cleanliness complaints reported.
Service
9
Staff repeatedly described as friendly, helpful and accommodating; smooth check-in noted, though a few receptionists lacked local transport knowledge.
Location
7.5
Mixed feedback: some praise the location and airport/aurora views, while others note it is not in the city centre and the entrance is hard to find.
Room Quality
7.5
Rooms are often comfortable and some are spacious (suites), but there are recurring complaints about hard beds, some small/worn rooms, and in-room issues (sauna/fridge).
Amenities
7.5
Breakfast and pub are positives, but amenities have issues: cold pool, in-room sauna not working, very small fridge, and a reported faulty car charger.
Value for Money
6.5
Several guests called the hotel expensive for the room size or overall offering; at least one review described the price as shocking/overpriced.
Food and Beverage
9
Breakfast is consistently praised as excellent, varied and well-stocked; pub/restaurant food received some isolated criticism.
Overall Experience
8.5
Generally positive overall due to strong service and breakfast; negatives (price, entrance, some room/amenity faults) temper the experience but many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Modern Rooms and Regional Cuisine
Indulge in our modern rooms with flat-screen TVs and savor delicious regional cuisine at our onsite restaurant.

Leisure Facilities
Relax in our communal sauna, stay active in the fitness room, or take a refreshing dip in our plunge pool.

Perfect Location for Outdoor Enthusiasts
Located near hiking and ski trails, our hotel offers easy access to outdoor activities for nature lovers.

Book your stay now at Best Western Arctic Eden Hotel for a memorable experience!

Important information:

For nonrefundable rates, the hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRN

Location

Guest Reviews

8
Based on 3167 reviews
Cleanliness: 8.5
Service: 9
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.5
S
Sebastian • family_with_children • at
8
2026-11-07 • via Nuitee
M
merli • family_with_children • it
8
Per una breve sosta a Kiruna
Pros:

Molto accoglienti, colazione ricca di opzioni. Struttura pulita e confortevole. Buona la cucina del pub all'interno del complesso.

2026-11-06 • via Nuitee
C
Cristian • solo_traveller • ro
10
Pros:

The hotel is located in the old city about 20 min walk from the train station. Spacious, comfortable and very clean room. Delicious breakfast. Plenty of parking spaces available. Friendly and helpful staff.

2026-11-06 • via Nuitee
K
Kamilla • couple • no
3
3 av 10 hotell!! Mye forbedringspotensiale!!!! Hilsen Norge
Pros:

Vi likte at rommet var stort, god plass, bassenget var skikkelig innertier hos oss. Beliggenheten passer bra for oss, lite støy fra trafikken. Lett å finne frem når du først vet hvor du skal, lite og intimt hotell

Cons:

Vi likte ikke dusj hodet, for det var jo ingen trykk i det, så vi måtte kjøpe et nytt på Dollarstore for å få håret mitt vått og rent.
Frokosten var av den værste sort. Stusselig med ingen stekt egg, dispenser melk, eple juice og appelsin juice. For slik dere gjør det, ble juicen utvannet med isbitene. Felles smør er uhygienisk og var litt ekkelt. Eggerøre var helt uten smak, samme gjelder pannekakene.
Sengen var altfor hard, men gikk ok.
Chromecast skulle fungere på hotellet, men fikk det aldri til. Gav beskjed til resepsjonen, men personen kunne ikke svensk så vi måtte ta det på engelsk, å fikk da beskjed om at det ikke funker, - det var dårlig.
Vi kom til frokost på lørdags morgen, for på QR-koden på rommet, står det at frokost er til 10:30! Da vi kom dit 10:15, var det ikke frokost lenger. Og vi fikk ikke opplyst dette ved ankomst.
Hullet i veien inn til dere, inne på deres område var helt forferdelige. Holdt på å knuse bilen.

2026-11-04 • via Nuitee
H
Hanna • family_with_children • fi
10
2026-11-03 • via Nuitee
L
Luka • family_with_children • si
9
2026-11-03 • via Nuitee
L
Leif • solo_traveller • se
7
2026-11-02 • via Nuitee
K
Knut • solo_traveller • no
7
2026-11-01 • via Nuitee
C
Carina • couple • se
9
2026-11-01 • via Nuitee
L
Luka • family_with_children • si
8
Pros:

Brekfast, friendly staff

Cons:

Cold pool

2026-10-29 • via Nuitee
M
Mirjam • family_with_children • no
8
2026-10-28 • via Nuitee
A
Andrea • family_with_children • ch
9
2026-10-24 • via Nuitee
C
CACIA • solo_traveller • br
8
Bom hotel, atende super bem às necessidades
Pros:

Conforto do quarto, bom banheiro

Cons:

A entrada do hotel precisa de melhor sinalização. Dei várias voltas até encontrar a entrada. Desagradável quando está muito frio e piso escorregadio.

2026-10-23 • via Nuitee
M
Mario • couple • it
9
2026-10-23 • via Nuitee
D
Dijo • extended_group • ae
9
2026-10-23 • via Nuitee
O
Oyvind • family_with_children • no
8
Pros:

At det var restaurant i samme huset. Grei parkering. Hyggelig betjening.

Cons:

Rommet opplevdes litt trangt. Ingen god stol. Store huller i asfalten ved innkjøringen.

2026-10-23 • via Nuitee
H
Heike • couple • de
10
2026-10-23 • via Nuitee
M
Marianne • solo_traveller • nl
9
Heerlijk ontspannen omgeving met veel Zweedse sfeer.
Pros:

Ontbijt is erg goed, zeer uitgebreid en wordt telkens aangevuld met verse dingen. Personeel altijd vriendelijk en behulpzaam.

2026-10-22 • via Nuitee
V
Virginia • solo_traveller • uy
9
Pros:

La habitación era muy cómoda, el personal amabilísimo, y el desayuno muy variado, abundante y delicioso.

Cons:

No tengo nada negativo que objetar.

2026-10-20 • via Nuitee
G
Gabriela • family_with_children • se
9
Inač bolo vsetko skvele aj ranajky perfektny vyber a personal uzasny
Pros:

Skvely personal prijemne prostredie

Cons:

Dost bola tvrda postel tak sme sa vobec nevispali

2026-10-18 • via Nuitee