smartHOTEL

Hotels
8.9 (100 reviews)
Kirchplatz 2 , Dorfgastein , at

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great value
Good location
Excellent breakfast
Cons:
View issues from some rooms
Noise from nearby church bell

Categories

Cleanliness
8.84
Guests praised the cleanliness of the rooms in several reviews.
Service
9.12
Multiple reviews mention friendly and helpful staff.
Location
8.96
Convenient location close to the cable car and shops, positively mentioned.
Room Quality
8.61
Rooms were generally described as spacious and well-maintained.
Amenities
8.74
The wellness area and breakfast received positive feedback.
Value for Money
9.1
Guests felt they received excellent value for the price paid.
Food and Beverage
8.84
Breakfast was repeatedly praised for variety and quality.
Overall Experience
9.02
Overall experiences were overwhelmingly positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:06

Property Description

Central Location and Ski Proximity
SmartHOTEL in Dorfgastein offers a prime location just 500 meters from the Dorfgastein ski area, making it a perfect choice for ski enthusiasts. The hotel's free WiFi ensures you stay connected throughout your stay.

Entertainment and Dining Options
Indulge in entertainment with a flat-screen TV and enjoy delicious meals at the on-site restaurant. Sports fans can catch their favorite games at the bar. The half-board option provides a delightful culinary experience with a breakfast buffet and a 3-course dinner menu.

Recreational Activities and Gastein Card Benefits
Take advantage of the tennis court and complimentary tennis lesson. Relax with beauty therapy treatments and explore the region with the Gastein Card, offering discounted access to local attractions. Additionally, enjoy free summer access to a nearby swimming pool.

Ready to experience comfort and convenience at SmartHOTEL? Book your stay now and explore the best of Dorfgastein!

Important information:

Please note that maid service is only available every second day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.9
Based on 100 reviews
Cleanliness: 8.84
Service: 9.12
Location: 8.96
Room Quality: 8.61
Amenities: 8.74
Value for Money: 9.1
Food and Beverage: 8.84
Overall Experience: 9.02
J
Jiří couple cz
8
Odpovídá ceně
Pros:

Vše co jsme očekávali se v dobrém splnilo. Velice slušné snídaně. Příjemné pokoje. Příjemný personál.

Cons:

O ničem nevim

2026-03-20 via Nuitee
A
Andreas solo_traveller at
9
Pros:

Hotel im Ort, Parkplatz in der Nähe, geräumige Zimmer. Bushaltestellen, Gastro u. Einkaufsmöglichkeiten fußläufig erreichbar.

Cons:

Reinigung der Zimmer jeden zweiten Tag ist OK ! Nicht nachvollziehbar war für uns, dass man für ein weiteres Handtuch 3 Euro bezahlen soll.

2026-03-18 via Nuitee
J
Jana family_with_children cz
8
2026-03-07 via Nuitee
T
Tomas couple cz
9
2026-02-26 via Nuitee
D
Daniela solo_traveller at
9
Pros:

Sehr freundliche Dame am Empfang!!!

2026-02-13 via Nuitee
A
Aeberli couple ch
5
Pros:

Zentral u saubere Zimmer

Cons:

Zu wenig Breite Vorhänge, egal wie man zog, das gegenüber konnte immer wo reinsehen. Das man von der Dusche gleich im Zimmer sich abtrocknen musste, Handtücher konnte man nur im WC trocknen lu keine Lüftung im WC. Die Einteilung ist etwas komisch u die Matratzen waren auch nicht der Hit. Der Preis war viel zu überrissen für das Zimmer.

2026-02-10 via Nuitee
B
Bert extended_group nl
8
Gerieflijk hotel voor een goede prijs
Pros:

De sfeer

Cons:

Minder vind ik dat je moet betalen voor de handdoeken in de sauna. Gezien de kwaliteit-prijs verhouding vind ik dat dit inclusief zou moeten zijn

2026-02-09 via Nuitee
G
Gruber family_with_children at
9
2026-02-08 via Nuitee
J
Jorg extended_group de
9
Pros:

Top-organisiertes Hotel mit unkompliziertem, sehr netten und engagiertem Personal. Prima Zimmer und leckere Halbpension 😊 Skibus direkt vorm Skikeller.

2026-01-31 via Nuitee
P
Philipp couple at
7
Super Lage zum Skifahren!
Pros:

Tolle Lage, Balkon, Frühstück nett.

Cons:

Bad und WC waren extrem eng, die Duschkabine in einem separaten Raum und nur über Teppichboden erreichbar.

2026-01-30 via Nuitee
M
Miloslav couple cz
8
Cons:

příliš měkká postel

2026-01-19 via Nuitee
M
Manda couple cz
10
2026-01-19 via Nuitee
S
Sonja extended_group si
8
2026-01-18 via Nuitee
M
Maurizio family_with_children hr
9
Pros:

Siniša veliki plus hotelu koji pomaže i sasluša goste što valja ili ne valja u objektu, lokacija, savršen doručak.

Cons:

Mala više kontakta osoblja recepcije (pristupačnost, pomoći).
Jastuci previše mekani i neudobni. Veliki minus je tuš kabina u samoj sobi.

2026-01-04 via Nuitee
H
Helgart family_with_children de
8
2025-12-25 via Nuitee
M
Michaela family_with_children cz
9
Celkove spokojenost!
Pros:

Skvely personal, dobra lokalita, dostatecne vyhrata sauna, vyborne jidlo v druhe restauraci v ulici, klid, cislo, pohodlne postele.

Cons:

Sprcha v pokoji nebyla moc praktická, trochu podtekala pod dvermi, restaurace byla zatim zavrena.

2025-12-25 via Nuitee
E
Evelyne family_with_children at
9
2025-12-25 via Nuitee
V
Vivien family_with_children de
10
Perfect, central location, spacious modern rooms. Halfboard offer is good.
Pros:

Good location, our room was spacious, modern and very comfortable.

Cons:

Good variety of breakfast offer and very delicious, but the same every morning, it was okay for us as we only stayed 3 days, but it could get boring if you stay longer.

2025-12-24 via Nuitee
K
Karl couple at
9
Pros:

Wunderbares Hotel mit aussergewöhnlich freundlichem Personal- Preis - Leistung absolut top!

2025-12-15 via Nuitee
M
Markus couple de
9
Gerne wieder
Pros:

Unschlagbarer Preis
Gute Lage
Saubere Zimmer

Cons:

??

2025-11-19 via Nuitee