DAS EDELWEISS - Salzburg Mountain Resort

Hotels
9.5 (164 reviews)
Unterbergstraße 65 , Grossarl , at

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Issues with cleanliness
Value for money concerns

Categories

Cleanliness
8.6
Minor concerns about cleanliness noted, such as poor attention from staff.
Service
9.6
Staff was described as very friendly, but some issues with reception noted.
Location
10
Outstanding location praised in multiple reviews.
Room Quality
9.6
Rooms received positive feedback for being spacious and well-equipped.
Amenities
10
Excellent amenities highlighted, including spa and pools.
Value for Money
8.6
Value perceived as less than expected due to certain fees.
Food and Beverage
9.6
Food was praised as delicious, but some issues with food options for specific diets.
Overall Experience
10
Guests had a wonderful stay and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:35

Property Description

Luxurious Family-Run Wellness Retreat

Austrian Quality Seal Winner: Experience top-notch service and hospitality at Hotel Edelweiss, recognized for its exceptional quality.

Leisure Facilities: Enjoy the region's largest indoor pool and unwind in the extensive wellness area. Indulge in breakfast in bed for a relaxing start to your day.

Family-Friendly Amenities: Kids can have a blast at the playground while adults savor afternoon tea. End your day with a soothing massage or a refreshing drink from the bar.

Book now for an unforgettable stay at Hotel Edelweiss and create lasting memories with your loved ones.

Important information:

When booking [8] rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBG

Location

Guest Reviews

9.5
Based on 164 reviews
Cleanliness: 8.6
Service: 9.6
Location: 10
Room Quality: 9.6
Amenities: 10
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 10
R
Robert couple de
10
Weltklasse
Pros:

Wir hatten einen wunderschönen Aufenthalt und waren rundum begeistert. Von der ersten Minute an haben wir uns sehr wohl und willkommen gefühlt. Besonders hervorheben möchten wir die angenehme Atmosphäre und den erstklassigen Service. Man merkt sofort, dass hier Wert darauf gelegt wird, dass sich die Gäste rundum wohlfühlen.

Cons:

-

2026-09-10 via Nuitee
H
Heinz couple de
4
Preis- Leistungs Verhältnis passt nicht
Pros:

Einrichtung großzügig

Cons:

Viel zu viele Kinder, abends im Restaurant viel zu laut, Speisen zu teil nicht hochwertig, Backwaren beim Frühstück schlechte Qualität
Hotel sehr unpersönlich

2026-09-01 via Nuitee
S
Sophia couple rs
8
2026-08-29 via Nuitee
D
Daniel family_with_children il
9
2026-08-25 via Nuitee
D
Dagmi couple il
8
2026-08-25 via Nuitee
M
Milan extended_group at
1
Excellent facilities and location, but badly run, poor value for money.
Pros:

Excellent location, modern and clean property, nice architecture and design.

Cons:

Too big to be managed effectively, it seems.
On the way home I got a call to pay the remainder of my bill, which I had paid. Salad and breakfast buffets were excellent, cooked food on the menu was pretentious yet tasteless. Impossible to find a place by the pool in the afternoons. Very poor cushions in the rooms. Etc, etc. i don't mind paying extra but the service was not worth it. Management would be better advised to deal with this chaos rather than focus on enforcement of the long trousers rule in the dining area. That in itself is bizarre. It's a family holiday hotel with lots of kids running and screaming (no problem with that). Lon

2026-08-19 via Nuitee
B
Balázs couple hu
10
2026-08-14 via Nuitee
S
Sylvie R couple fr
10
Séjour merveilleux
Pros:

Tout était bien organisé , les détails de décoration , l'entretien tout est top.
Le niveau de prestations dans les chambres, enceinte connecté, équipement haut de gamme .

2026-08-13 via Nuitee
L
Lucie solo_traveller cz
9
2026-08-12 via Nuitee
S
Shahar solo_traveller il
10
2026-08-09 via Nuitee
N
Nadeem couple bh
6
Good experience but I will not recommended to any of my friends.
Pros:

The infinity pool

Cons:

The resort is modern, beautifully designed, and located in a stunning Alpine setting. The facilities are excellent, and it is particularly well suited for families. The staff were professional, and the overall atmosphere was enjoyable.

However, I found the pricing very difficult to justify. The room rates are comparable to some of the world’s best luxury resorts, yet the overall experience did not match that level of value. I was also surprised to be charged an additional €820 for my 17-year-old son’s half board upon arrival, which felt excessive.

My 2 nights for 2 rooms for a family of 3 adults and 1 child I ended up paying €3500.

2026-08-07 via Nuitee
A
Angela family_with_children mk
10
2026-08-06 via Nuitee
R
Roman couple pl
8
Mnóstwo dzieci.
Cons:

Bardzo duży obiekt,kierowniczka recepcji pogubiła się przy oprowadzaniu.

2026-07-22 via Nuitee
A
Amir family_with_children il
10
Pros:

הכל

Cons:

כלום

2026-07-21 via Nuitee
F
Frederick solo_traveller fr
10
Family centric entertainment
Pros:

Every amenity, every extra with culinary entrees , over the top service.

Cons:

An exquisite fortress of fun in need of a guide at ever three-dimensional turn

2026-07-21 via Nuitee
J
Jiri extended_group cz
10
Velmi kvalitni hotel v krasnem prostredi
Pros:

Vysoka kvalita vybaveni a pak neco, co bych nazval logikou hotelu. Pri jeho stavbe nekdo premyslel a byl velkorysy!

Cons:

---

2026-07-14 via Nuitee
S
Susanne couple at
10
Pros:

Wunderschönes Hotel, super Essen, tolle Lage

2026-07-11 via Nuitee
M
Mor couple il
7
Pros:

All without the costumer services

Cons:

Costumer services in a low low level, sequence of mistakes that could be at 3 stars hotel. Needs improvement in emergency. For now, no value for money.

2026-07-10 via Nuitee
G
Ghanadry solo_traveller il
8
Pros:

The hotel is great everything was beyond expectaions the rooms was clean all other facelities was always clean .. the breakfast was great and dinner even more .. planety of food the chef really made alot of effort to make such special meals .. even the soup has always a special twest. .thank you so much for paying attention for details and making our holiday much more special

Cons:

The only comment I can make is about the water ... its a half boared hotel so every drink you order is charged and its fine but near to the pools and faceleties for a five star hotel I expect tp have water bars at least. No snaks except in the adult onlly spa but water ? Everytime you want to drink water you need to go to the bar or to the baresta lounge to order water and pay for it
I also expect from a five star hotel to refill the coffe capsouls in the room once you used it it never be refilled again even tge tee bags .. these little stuff are important and we payed enough money for them ..

2026-07-07 via Nuitee
D
Daniel Dov couple il
10
2026-07-01 via Nuitee