Grätzlhotel Belvedere

Hotels
Independent
8.8 (56 reviews)
Favoritenstraße 17/3–5, Vienna, 1040 , Vienna , AT

Facilities

Express check-out
Free bicycles on site
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Difficulty in staff communication
Room cleanliness issues
Cons:
Bad mattress
Unclear instructions from staff

Categories

Cleanliness
8.01
Difficult to contact staff and understand their instructions.
Service
9.48
Standard service quality for a hotel of this rating.
Location
9.52
Standard quality for this hotel tier.
Room Quality
7.47
Bad mattress on which was impossible to sleep.
Amenities
9
Standard quality for this hotel tier.
Value for Money
8.96
Standard quality for this hotel tier.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
8.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:23

Property Description

Experience the charm of Vienna at Grätzlhotel Belvedere, the perfect blend of comfort and convenience.

Unmatched Comfort
Relax in one of our 5 stylishly designed guestrooms, each equipped with minibars, espresso makers, and flat-screen televisions to ensure your stay is enjoyable and entertaining.

Top-notch Connectivity
Stay connected with complimentary wireless internet access throughout the property. Our concierge services are also available to assist with your every need, making your experience effortless.

Flexible Check-in and Check-out
Enjoy easy express check-in and check-out, along with convenient luggage storage, allowing you to explore the city without the hassle of your belongings.

Don’t miss out on a memorable stay—book your experience at Grätzlhotel Belvedere today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 56 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
I
Ilya
2
Pros:

Difficult to contact staff and understand their instructions
Bad mattress on which was impossible to sleep

2025-08-28 via Nuitee
F
Fernando
8
Pros:

.

2024-11-27 via Nuitee
D
douglas
10
Pros:

Unique decoration. Like having your own studio.

2024-10-12 via Nuitee
W
Will
10
Pros:

Vienna is a wonderfully walkable city. Here for three days (two nights) the Belverdere suite was perfect. Brilliantly fitted out, funky, fascinating (the old lock and key story bought graphically to life in the decor), convenient and comfortable. Highly, highly recommended. I didn't really interact with any staff but would repeat the visit without hesitation. Thank you for a fabulous stay.

2024-02-29 via Nuitee
N
Nicole partner
10
Pros:

Lovely place and good location. Walkable distance to everywhere. The free wine and water were a bonus too.

2024-01-21 via Nuitee
V
Venancio family
6
Pros:

The concept of the hotel is interesting, however there are many areas for improvement that should be taken into account such as the following: 1. for people with very basic needs, there is no easy access 2. there is no room service, nor a way to call in case something is wrong 3. the fact that they use commercial premises as rooms generates insecurity and concern about stokers watching through the window 4. they never change the bedding

2023-12-03 via Nuitee
K
Kristina partner
10
Pros:

Das großartige Konzept hat uns schon in einem Fernsehbericht auf Pro7 bei Galileo begeistert. Unser Grätzl - der Tischler - hat uns sehr gut gefallen, da es individuell, modern und mit Bezug auf die Vergangenheit eingerichtet war.

2023-09-01 via Nuitee
D
David partner
10
Pros:

Very good concept for creating the suites. Very close to train station and walkable to the city center. Highly recommend staying here.

2023-04-18 via Nuitee
Y
Yvonne friends
4
Pros:

I did not get the right information about where the room of the ‘hotel’ was located and how the check in. The room was full of dust and loads of fungi growing on the bathroom walls. I sent the owner videos and photo’s but did not get any reply. We stayed for 5 days. No cleaning in between and the same towel for 5 days

2022-10-14 via Nuitee
A
Anri
10
Yksityisyyden tuntua
Pros:

Entisestä liikehuoneistosta remontoitu huone keskellä asuinaluetta. Liikenteen melu hieman kuului, mutta ei häiritsevästi. Huone oli siisti, erittäin hyvässä kunnossa (selkeästi hiljattain remontoitu), kalusteet laadukkaita ja sänky sekä vuodevaatteet erinomaiset! Iso kylpyhuone ja laadukkaat saippuat. Iso jääkaappi ja mahdollisuus myös ruoanlaittoon, jos halusi syödä aamiaisen huoneistossa. Suosittelen.

2022-09-27 via Nuitee
C
Carmin
8
Pros:

Finding the room was confusing without any proper description. Room is nice and clean but on the ground floor with a public view from the yard between the buildings.

2022-09-23 via Nuitee
S
Sightseer65274886785 Couples us
10
A stylish comfortable room close to Altstadt.
Pros:

Loved the room. Amenities were great. The only thing challenging was how confusing it was to get the key. It’s more like an Air BnB. Thankfully my phone worked and they answered the phone and gave me instructions to get the key. It’s a stand alone silver door with a keypad for a code to release the key into the tray. They had an espresso machine and tea kettle. Could have used black tea, only had green/herbal tea. Nice mini bar though. Beautifully decorated and fluffy robes and slippers. Not far from Altstadt 😊

2022-05-31 via Tripadvisor
M
Marin
10
Gewoon goed
Pros:

Vriendelijke, makkelijk in en uitcheck. Netjes

2021-09-10 via Nuitee
S
Sheila
10
schönes Zimmer
Pros:

sehr tolles Hotelkonzept, einfaches Check in, freundliches Personal, sauberes schönes Zimmer. einziger Mangel keine Klimaanlage und keine Möglichkeit ein Fenster zu öffnen.

2021-08-06 via Nuitee
W
whereispamring Family ae
2
AWFUL PLACE
Pros:

The girls at the office were nice, they even helped us drag our heavy luggage to our room (which was a whole two blocks away from the office - and it was pouring cats and dogs that time). But other than that and the big and comfortable bed, everything else was awful. We were shocked when we got to our room because it was COMPLETELY different from what we saw on the photos.
FIRST, they gave us only one set of room keys.
SECOND, the room has an “unfinished effect” sort of style. Concrete walls and floors, heavy duty vault-like doors. It’s basically an industrial work site that was turned into a bedroom. We didn’t mind that much to be honest, but was horrified to see a very dusty floor and clumped strands of hair when our son’s toy rolled under the bed. The sheets were smelly and the glasses dirty.
THIRD, as the floor is concrete and no carpet whatsoever, it’s cold to walk on. The small portable radiator minimally heated the room but not the floor.
FOURTH, room cleaning is only provided every three days. Meaning, no fresh linens and even the garbage bins aren’t cleaned out. We stayed here for three nights and for all those days, we had to empty and bring out our own garbage (dirty diapers and all).
I can’t say enough about how unpleasant our accommodation was. One thing is for sure, I am NOT RECOMMENDING this “hotel.”

2020-01-19 via Tripadvisor
H
Heidi
10
Very cool apartment with everything we needed
Pros:

Such a cool apartment and great use of space! Very clean, well decorated and had everything we needed for a comfortable stay. Nespresso machine was a nice touch and plenty of capsules to go in it. We were very close to Belvedere Palace on a quiet street so the location was great too. The communication was really good too. Very happy.

2019-12-25 via Nuitee
A
Albert
10
Sehr gut
Pros:

Super und ruhige Lage ( Bahnhof und Zentrum in einer viertel Stunde erreichbar ). Wir waren rundum zufrieden und können es nur
weiter empfehlen. Die Dame im Buro (Rezeption) war sehr freundlich und nett.

2019-12-17 via Nuitee
V
Verified traveler partner
10
Pros:

Sehr zu empfehlen , coole Location, super Design !

2019-09-19 via Nuitee
H
Henrik Melsom
10
Designleilighet sentralt og skjermet
Pros:

Fantastiske leiligheter i tilbaketrukket gårdsrom som ga oss følelsen å være en del av lokalbefolkningen. Kort gangavstand fra Hbf, og deilige restauranter i nærheten. Gangavstand til alle attraksjoner i det gamle sentrum. Dette stedet vil vi «holde hemmelig» slik at det er ledig når vi kommer tilbake!!!

2019-07-14 via Nuitee
G
Georges
10
Pros:

excellent établissement. J'y retournerai

2019-06-08 via Nuitee