Hotel Palonegro Cabecera

Exelente hospedaje, 100% recomendado
La atención impecable

Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel.

BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC

HOTEL PALO NEGRO UN ABRAZO

ATTE. SR. NOÉ L.

I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return.

Sorprendido con el estado del hotel
Ya había estado en varias ocasiones y todo muy bien
Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño
Las sábanas viejas y sucias
Generalmente no comentó esto
Pero era un buen sitio no entiendo qué pasó

No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.

Excelente

I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.

Very good, and well location for shopping and banking

Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.

Hotel has parking just for one car, credit card machines doesn't work

Great location, clean, comfortable, and great staff. Great value.

Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño.

Fue excelente. Vine por una noche.
Super cómodo.

El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba.

Todo excelente servicio y calidad alimentos bien atención

Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.

@ I book different room.
@ they give me smaller room.
@ try to charge me double in there.
@ Expedia didn’t took the money for the room leaving me with a big problem overthere.

Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation.

We got there by midnight, and they were charging us $20.00 per night above the price given by hotels.com; after arguing with them, they ended up charging us about $70.00 more for the entire stay (about 6 days) than what hotels.com "guaranteed". The people over there is nice but the room we stayed the first night was terrible! Very disgusting! We even decided to leave the next morning, but they offered us a bigger room for the same price. Our overall experience besides the people and the area which is very central, was disappointing.

Excellent attention to client. Great attention to fix unexpected issues. Great service. Room very clean and comfortable.Breakfast was colombian style and delicious. Will recommended to anyone that want to enjoy the Santander state. Also, the turistic information giving in the hotel was amazing. The price was reasonable. Cuddos to the hotel!!!!