Hotel Residence U Černého Orla

Hotels
9.6 (2673 reviews)
Mostecka 11 , Prague , CZ
+420 774 664 657

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Hiking
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Historic building
Good breakfast
Cons:
Noise from the street
Some rooms look tired

Categories

Cleanliness
9.49
Most reviewers commented on the cleanliness of the hotel, emphasizing that both the rooms and the hotel were very clean.
Service
9.96
Numerous reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The hotel is centrally located, close to major attractions, which was highlighted positively by almost all reviewers.
Room Quality
9.45
The rooms received positive comments, although a few noted they looked a bit tired.
Amenities
9.48
Amenities of the hotel, such as breakfast options, were well received, though some suggested improvements.
Value for Money
8.94
Some reviewers felt that the price was a bit high, influencing this category's rating.
Food and Beverage
9.49
Breakfast was generally praised, with many reviewers appreciating the variety and quality.
Overall Experience
10
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Historic Charm in the Heart of Prague

Baroque Elegance: Immerse yourself in the authentic Baroque atmosphere with polished wooden floors and elegant decor in every room.

Modern Comforts: Enjoy the convenience of air-conditioning, a minibar, LCD TV, and free Wi-Fi in all our stylish rooms.

Concierge Services: Let our dedicated staff enhance your stay by arranging tickets to top attractions and entertainment options in vibrant Prague.

Experience the perfect blend of history and luxury at Residence U Cerneho Orla. Book now for an unforgettable stay in the heart of Prague's Lesser Quarter.

Important information:

Please note that the hotel accepts cash payments in CZK and EUR. The hotel uses its own exchange rate.

There is no elevator at the property.

Guests arriving outside reception opening hours are kindly requested to inform the hotel of their arrival time in advance. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

9.6
Based on 2673 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 10
H
Hodd • couple • gb
9
The staff were so helpful and friendly. Breakfasts were good
Pros:

Super location. Right by the bridge.

2026-10-31 • via Nuitee
G
Gradicska • family_with_children • hu
8
2026-10-30 • via Nuitee
M
Massimo • family_with_children • it
9
2026-10-30 • via Nuitee
J
Julija • couple • lt
10
Perfect
Pros:

The location is fantastic, right next to Charles Bridge in the heart of Prague. The building is beautiful and historic, the breakfast was delicious, and the administrator, Vladislav, was exceptionally friendly, helpful, and welcoming. Highly recommended!

Cons:

Nothing

2026-10-30 • via Nuitee
S
Stern • couple • ca
9
Comfortable,great staff,good breakfast
2026-10-29 • via Nuitee
C
Christian • family_with_children • at
9
2026-10-28 • via Nuitee
L
LIXIANG • couple • cn
10
Pros:

早餐和服务都非常好，地理位置好

2026-10-27 • via Nuitee
C
Catalina • solo_traveller • ro
9
2026-10-27 • via Nuitee
K
katherine • family_with_children • gb
10
2026-10-27 • via Nuitee
A
aalezh • family_with_children • pl
10
2026-10-27 • via Nuitee
J
Jasmin03 • family_with_children • jp
9
2026-10-27 • via Nuitee
M
Mietek • couple • fr
8
Très bonne location. Personnel très professionnel et gentil
Pros:

Location. Personal. Communication

Cons:

Breakfast. Quality of internet

2026-10-25 • via Nuitee
T
Ton • couple • nl
9
Comfortabel en sfeervol hotel op de allerbeste lokatie in Praag.
Pros:

lokatie is super!

2026-10-24 • via Nuitee
S
Sonja • couple • fi
10
Pros:

Palvelu oli erinomainen ja sijainti oli täydellinen jalkaisin liikkumiseen. Henkilökunnan ystävällisyys ja palvelualttius ovat erinomaista tasoa.

2026-10-24 • via Nuitee
M
Martin • couple • se
6
Härlig stad! Besviken på hotellet
Pros:

Jag gillade storleken på rummet och badrummet

Cons:

Frukosten var het okej, men fanns väldigt få saker att välja på, var inte alls som en klassisk "hotellfrukost". Badrummet hade en fläkt som gick igång automatiskt när man tände lampan, fläkten ljudade väldigt högt så man hade inte gärna lampan tänd. Vi sa till i receptionen direkt, men blev inte fixat förän dagen innan vi åkte hem. En annan gång när vi kom hem på kvällen stog våran dörr helt öppen, receptionisten sa att han precis hade varit in och kollat något ang fläkten. Inte okej!

2026-10-23 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-10-23 • via Nuitee
S
Susanne • extended_group • at
10
Sehr empfehlenswert !
Pros:

Tolle Lage ein paar Meter von der Karlsbrücke entfernt, sehr freundlich und hilfsbereit in der Rezeption, eigenes Flair - gemütlich, historisch eingerichtet. Großzügige Pflegeprodukte im Bad.
Gutes, reichhaltiges Frühstück.
Straßenbahn gleich in der Nähe, alle Sehenswürdigkeiten gut erreichbar.

Cons:

Da altes Gebäude, viele Stiegen, kein Lift möglich. Hotelangestellte helfen beim Tragen des Gepäcks .

2026-10-23 • via Nuitee
N
Nadejda • couple • bg
9
Would return here again.
Pros:

Very pleasant residence with courteous staff, very comfortable bed and pillows and tasty breakfast.

2026-10-21 • via Nuitee
J
Justin • solo_traveller • de
9
2026-10-21 • via Nuitee
J
Jane • couple • us
10
2026-10-20 • via Nuitee