Hotel Residence U Černého Orla

Hotels
9.6 (2430 reviews)
Mostecka 11 , Prague , cz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Historic building
Good breakfast
Cons:
Noise from the street
Some rooms look tired

Categories

Cleanliness
9.49
Most reviewers commented on the cleanliness of the hotel, emphasizing that both the rooms and the hotel were very clean.
Service
9.96
Numerous reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The hotel is centrally located, close to major attractions, which was highlighted positively by almost all reviewers.
Room Quality
9.45
The rooms received positive comments, although a few noted they looked a bit tired.
Amenities
9.48
Amenities of the hotel, such as breakfast options, were well received, though some suggested improvements.
Value for Money
8.94
Some reviewers felt that the price was a bit high, influencing this category's rating.
Food and Beverage
9.49
Breakfast was generally praised, with many reviewers appreciating the variety and quality.
Overall Experience
10
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Historic Charm in the Heart of Prague

Baroque Elegance: Immerse yourself in the authentic Baroque atmosphere with polished wooden floors and elegant decor in every room.

Modern Comforts: Enjoy the convenience of air-conditioning, a minibar, LCD TV, and free Wi-Fi in all our stylish rooms.

Concierge Services: Let our dedicated staff enhance your stay by arranging tickets to top attractions and entertainment options in vibrant Prague.

Experience the perfect blend of history and luxury at Residence U Cerneho Orla. Book now for an unforgettable stay in the heart of Prague's Lesser Quarter.

Important information:

Please note that the hotel accepts cash payments in CZK and EUR. The hotel uses its own exchange rate.

There is no elevator at the property.

Guests arriving outside reception opening hours are kindly requested to inform the hotel of their arrival time in advance. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2430 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 10
A
Aiwei • couple • gb
10
Beautiful historic rooms
Pros:

Amazing location next to Charles Bridge, but much quieter at night than the Old Town. Room and bathroom were beautiful and spotlessly clean

Cons:

Reception only open to 3 or 4 pm every day which is quite unusual. We left our luggage at the sister hotel and the receptionist didn’t put our bags away until we harassed her

2026-03-14 • via Nuitee
I
Igor • family_with_children • sk
10
Pros:

Hotel s výbornou polohou v budove s bohatou históriou, štýlovo, vkusne ale aj prakticky zariadená izba. Príjemný a ochotný personál, izbu sme mali pripravenú už okolo 11.00 o čom nás hotel informoval. Bohaté raňajky. Ak bude voľné, radi prídeme znovu.

2026-03-09 • via Nuitee
D
Dilara • couple • tr
10
2026-03-09 • via Nuitee
J
John • extended_group • gb
9
Wonderful weekend in beautiful hotel and beautiful city
Pros:

Location was fantastic. Room was beautiful. Staff were very friendly and very helpful.

Cons:

There could have been more selection choices at breakfast.

2026-03-09 • via Nuitee
M
Mariana • solo_traveller • am
10
2026-03-09 • via Nuitee
F
Fekete • couple • sk
10
2026-03-09 • via Nuitee
A
Asrın • couple • tr
5
Pros:

Konum olarak cok guzel her yere yuruyerek gidebiliyorsunuz

Cons:

Aksam 17:00 sabah 09:00 arasi hicbir calisanin olmamasi
Banyolarin kirli sekilde teslim edilmesi
Odalarin asiri sekilde havasiz ve kotu kokmasi

2026-03-09 • via Nuitee
M
maria • solo_traveller • at
10
Pros:

Die Lage war sehr gut, gleich bei der Karlsbrücke
Das Zimmer sehr schön, Badezimmer ganz neu,
Personal extrem freundlich

2026-03-09 • via Nuitee
C
cretu • couple • ro
10
Ca-n poveste
Pros:

Micul dejun bun, locatia excelenta, hotelul arata super, micut si cochet, ce sa mai vrei de la un hotel? Totul a fost perfect! Domnisoara barbora ne-a ajutat mult cu bagajele in ultima zi de sejur.

2026-03-09 • via Nuitee
P
Paolo • family_with_children • it
9
2026-03-08 • via Nuitee
D
Dusan • couple • sk
10
Pros:

Super prístup a ochota na recepcii. Nádherné izby a priestory. Chutné raňajky.

2026-03-07 • via Nuitee
L
Lynne • couple • gb
10
Fab hotel and location staff couldn’t do enough
Pros:

Everything

Cons:

Nothing

2026-03-06 • via Nuitee
M
mark • family_with_children • gb
9
Pros:

Very helpful receptionists, friendly and efficient. We had the family suite, excellent amenities and ideal location.

Cons:

We were on the top floor. No lift !!!

2026-03-03 • via Nuitee
M
Monica • couple • ch
6
Colazione scarsa, letto con materasso molle e piumino sintetico.
Pros:

La posizione

Cons:

Colazione e letto

2026-03-01 • via Nuitee
C
cao • couple • cn
10
2026-02-28 • via Nuitee
R
Riley • solo_traveller • us
10
Pros:

Location is unbeatable. I loved the historical and chic boutique-y vibe. the little touches are everything and this place is full of them. you can really tell the staff cares. and the building itself is just so charming it takes your breath away.

2026-02-26 • via Nuitee
L
Laura • couple • br
10
2026-02-24 • via Nuitee
S
Sandra • family_with_children • sk
10
Pros:

My sme boli rodina s dvoma deťmi. S ubytovaním som bola veľmi spokojná. Personál bol veľmi milí a ochotní. Keď sa do Prahy vrátim, tak sa určite ubytujem opäť tu.

2026-02-23 • via Nuitee
G
Gennadii D • extended_group • ua
10
Pros:

It’s a very cosy, tiny hotel near the first statues of Karlův most (Charles Bridge). The radically cooperative staff do their best to solve any issue or fulfil any request. The room is impeccably clean and furnished with vintage pieces. Breakfast is excellent, though it could be slightly more varied.
Please note there is no elevator—if that’s important to you.

2026-02-23 • via Nuitee
W
William • couple • au
9
2026-02-23 • via Nuitee