Hotel Residence U Černého Orla

Hotels
9.6 (2430 reviews)
Mostecka 11 , Prague , cz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Historic building
Good breakfast
Cons:
Noise from the street
Some rooms look tired

Categories

Cleanliness
9.49
Most reviewers commented on the cleanliness of the hotel, emphasizing that both the rooms and the hotel were very clean.
Service
9.96
Numerous reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The hotel is centrally located, close to major attractions, which was highlighted positively by almost all reviewers.
Room Quality
9.45
The rooms received positive comments, although a few noted they looked a bit tired.
Amenities
9.48
Amenities of the hotel, such as breakfast options, were well received, though some suggested improvements.
Value for Money
8.94
Some reviewers felt that the price was a bit high, influencing this category's rating.
Food and Beverage
9.49
Breakfast was generally praised, with many reviewers appreciating the variety and quality.
Overall Experience
10
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Historic Charm in the Heart of Prague

Baroque Elegance: Immerse yourself in the authentic Baroque atmosphere with polished wooden floors and elegant decor in every room.

Modern Comforts: Enjoy the convenience of air-conditioning, a minibar, LCD TV, and free Wi-Fi in all our stylish rooms.

Concierge Services: Let our dedicated staff enhance your stay by arranging tickets to top attractions and entertainment options in vibrant Prague.

Experience the perfect blend of history and luxury at Residence U Cerneho Orla. Book now for an unforgettable stay in the heart of Prague's Lesser Quarter.

Important information:

Please note that the hotel accepts cash payments in CZK and EUR. The hotel uses its own exchange rate.

There is no elevator at the property.

Guests arriving outside reception opening hours are kindly requested to inform the hotel of their arrival time in advance. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2430 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 10
T
Torsten • family_with_children • de
8
Gute Unterkunft für einen Besuch in Prag
Pros:

Die Lage des Hotels ist sehr gut, sowohl zur Burg als über die Karlsbrücke zum Altstädter Ring.

Cons:

Es sind sehr viele Touristen dort unterwegs. Das stört aber nicht in der Unterkunft, da die Fenster sehr geräuschdämmend sind.

2026-04-02 • via Nuitee
I
Ida • family_with_children • se
9
Prisvärt och fint!
Pros:

Läget var perfekt med utsikt mot såväl Karlsbron som slottet. Vacker byggnad med mycket fina rum. Välstädat och mysigt. Frukosten var god med tillräckligt utbud. Äggröran var supergod, rekommenderas.
All personal var trevlig och hjälpsam.

Cons:

Vi är inte vana vid så höga kuddar därför önskvärt att det fanns lite plattare kuddar som alternativ i rummet.

2026-04-02 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Jacques • couple • be
10
2026-03-31 • via Nuitee
D
Dmytro • couple • ua
10
Simply awesome!
Pros:

This hotel is a real gem, if you manage to 'catch' a booking. The terrace with a table right behind the 'harpy,' surrounded by tiled roofs and overlooking the Malostranská Bridge Tower, will make you say 'Wow!' The room was very large yet cozy, the bed was super comfortable, and the staff were pleasant and caring - a solid 10 out of 10.

Cons:

Be prepared: to get to the upper rooms, you need to be in good shape, as there is no elevator and the stairs are quite steep.

2026-03-31 • via Nuitee
C
Chris • family_with_children • fr
9
Pros:

Hotel très bien situé personnel compétent et discret.

Cons:

Belle chambre mais une seule petite fenêtre ne donnant pas sur l'extérieur mais sur un espace intérieur à l'hôtel

2026-03-31 • via Nuitee
E
Emma • couple • gb
8
The best thing is that location which is very central
Pros:

Great location nice room

2026-03-31 • via Nuitee
K
Kadir Burak • couple • tr
10
Everything’s was perfect! Rooms are clean and hospitality was perfect
Pros:

Everything’s was perfect! Rooms are clean and hospitality was perfect!

2026-03-29 • via Nuitee
G
Galyna • couple • ua
10
Дуже рекомендую цей затишний готель.Мені сподобалося абсолютно все,але особливо це працівники,які створюють атмосферу ка
Pros:

Чистота,комфорт,затишок,розташування

Cons:

Немає зауважень

2026-03-29 • via Nuitee
M
Matti • family_with_children • de
8
Pros:

Wunderschöne Zimmer und perfekte Lage. Ein authentisches, altes Haus im Herzen von Prag.

Cons:

Leider hatten wir ein kleines Ameisenproblem im Badezimmer. Ansonsten war alles super.

2026-03-29 • via Nuitee
N
Niclas • family_with_children • de
10
2026-03-29 • via Nuitee
R
Ross • solo_traveller • ie
10
Lovely
Pros:

Fantastic friendly staff

Cons:

N/a

2026-03-28 • via Nuitee
P
patrick • extended_group • us
10
2026-03-28 • via Nuitee
M
Marina • couple • fr
10
2026-03-27 • via Nuitee
F
FLOREA • couple • ro
10
2026-03-27 • via Nuitee
F
Federica • family_with_children • it
10
Pros:

Tutto meraviglioso oltre le aspettative

Cons:

Tutto perfetto se proprio devo trovare una piccolissima pecca la mancanza di ascensore ma la camera all'ultimo piano è talmente bella che vale la pena fare le scale

2026-03-25 • via Nuitee
A
Anu • couple • fi
10
A Gem in Prague
Pros:

This small hotel located in a late medieval building is a gem. It is really furnished with taste and paying attention to details: dark wood, panels, comfortable bed and high ceilings. The bathroom was luxurious and everything in the hotel room was immaculately clean. We did not have breakfast, but it would have been available. The staff was very friendly and helpful. Our room was towards to a busy street, but despite that there was no noise and the bed was very good.

This was our first time in Prague and will certainly return to this same hotel.

2026-03-25 • via Nuitee
T
Tømmerbakke • family_with_children • no
10
A beautiful, historic hotel with good breakfast and friendly staff
Pros:

Lovely breakfast with a wide selection in beautiful surroundings. The hotel is very centrally located, but still safe and sheltered from noise. Historical atmosphere

2026-03-24 • via Nuitee
J
JOSE LUIS • family_with_children • es
10
De diez
Pros:

La ubicación i lo acogedor que fue.

Cons:

Nada. Todo fue perfecto.

2026-03-23 • via Nuitee
F
Fabio • family_with_children • it
10
Vacanza in famiglia a Praga
Pros:

La struttura bellissima e affascinante, molto pulita.
La posizione dell'hotel è spettacolare proprio attaccata al ponte Carlo.
Il personale gentilissimo e molto disponibile.
Da ritornare sicuramente.

Cons:

Niente

2026-03-23 • via Nuitee