Theoxenia Residence

Hotels
7.8 (282 reviews)
Kolokotroni 34 & Filadelfeos 2 , Athens , GR
+30 21 0623 3622

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Good breakfast
Cons:
Poor cleanliness
Rude service
Lack of basic amenities

Categories

Cleanliness
6.29
Multiple reviews highlighted significant cleanliness issues, including cockroaches and unclean rooms.
Service
7.76
Customer service was criticized as rude and unhelpful, affecting overall satisfaction.
Location
10
Great location mentioned positively across several reviews.
Room Quality
7.3
Rooms reported as old, noisy, and not as expected from a five-star hotel.
Amenities
7.25
Lack of basic amenities like water and coffee makers noted; facilities were under par.
Value for Money
7.28
Overall perceived value was low due to hygiene and service issues.
Food and Beverage
7.74
Breakfast service and food quality were subpar, although some reviews noted good breakfast options.
Overall Experience
8.79
Guests expressed dissatisfaction mainly due to service and cleanliness, impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:16

Property Description

Luxurious Accommodation
Theoxenia Residence in Kifisia offers elegantly designed suites with free WiFi, flat-screen TVs, and marble bathrooms stocked with luxurious amenities.

Gourmet Dining and Bar
Indulge in Greek and Italian cuisine at the on-site restaurant or savor alluring cocktails and Mediterranean wines at the uniquely designed bar.

Convenient Location
Located in an exclusive suburb of Athens, Theoxenia Residence provides easy access to high-end boutiques, the Acropolis, major shopping malls, and Athens International Airport.

To experience luxury, gourmet dining, and convenience in Athens, book your stay at Theoxenia Residence now.

Important information:

Children under the age of 16 are not allowed in the wellness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATH

Location

Guest Reviews

7.8
Based on 282 reviews
Cleanliness: 6.29
Service: 7.76
Location: 10
Room Quality: 7.3
Amenities: 7.25
Value for Money: 7.28
Food and Beverage: 7.74
Overall Experience: 8.79
Νωντας • family_with_children • gr
8
2026-11-07 • via Nuitee
S
Stefano • extended_group • ch
1
Nooit meer
Pros:

Helemaal niets

Cons:

Een vieze schimmelende koude kamer met schimmel in de gordijnen stoffig en een bed met ringen in je rug van het matras de volgende morgen. Bij het ontbijt was het personeel zo druk met zichzelf dat je de koffie zelfs moest halen. Kortom een hotel met 5 sterren 40 jaar geleden maar nu nog met 2 😣

2026-11-05 • via Nuitee
Βασιλειου • family_with_children • gr
9
Pros:

Η ησυχια της περιοχης.

2026-11-05 • via Nuitee
P
Paraskevi • solo_traveller • nl
5
2026-11-04 • via Nuitee
M
Maria • family_with_children • gr
10
Pros:

Εξαιρετική τοποθεσία και ωραίο ξενοδοχείο. Μεγάλο ευρύχωρο δωμάτιο, πεντακάθαρο. Πολύ εξυπηρετικό προσωπικό. Επίσης έχει πολύ ωραίο πρωινό. Δεν ήταν η πρώτη φορά που το επισκεπτόμαστε και σίγουρα θα το ξαναπροτιμήσουμε!

2026-10-29 • via Nuitee
Ιωαννα • couple • gr
10
2026-10-29 • via Nuitee
C
Csaba • solo_traveller • hu
9
2026-10-26 • via Nuitee
Αναστασία • family_with_children • gr
10
2026-10-24 • via Nuitee
A
Ahmed • solo_traveller • ae
1
Very poor customer service and very bad attitude
Pros:

Cleanlenes

Cons:

There is a lady at reception who I believe may be the manager, and she has the worst attitude I have ever encountered in a hotel. The safe in my room was not working, so I called reception and asked if someone could fix it. I was told that they were very busy, and they asked me to come to reception and remind them about the issue. I went down and reminded them about the issue and I was asked to speak to her. When she finally arrived, I calmly explained that the safe in my room was not working. Her response was:
WHAT DO YOU WANT ME TO DO? I’M NOT THE TECHNICIAN!
I was genuinely shocked by the way she spoke to me. I was not asking her to personally repair the safe; I was simply reporting a problem and expecting her, as a member of management or reception staff, to arrange for someone to fix it.
A basic level of professionalism would have been to say, (I am sorry about that. I’ll have someone take a look at it). Instead, I was met with an aggressive, dismissive, and completely unacceptable attitude.

2026-10-08 • via Nuitee
G
George • couple • gr
9
2026-10-07 • via Nuitee
F
Fathi • family_with_children • il
9
2026-10-07 • via Nuitee
J
Jean-Marc • family_with_children • it
8
2026-09-19 • via Nuitee
A
Angeliki • solo_traveller • gr
5
2026-09-16 • via Nuitee
D
Dr. Dominik Helberger • solo_traveller • ch
8
2026-09-11 • via Nuitee
F
Franca • solo_traveller • it
1
Questa volta non mi è piaciuto affatto
Pros:

Struttura molto bella però datata

Cons:

Cambiato due camere e tutt'e due con finestre rotte

2026-09-09 • via Nuitee
P
Peter • solo_traveller • us
9
Pros:

Pool was great. Pool service with extensive menu was awesome.

2026-09-07 • via Nuitee
T
Ted • solo_traveller • gr
8
2026-09-03 • via Nuitee
A
Athanasios • couple • gr
10
Ήταν υπέροχα!
Pros:

Εξαιρετική τοποθεσία, πολύ όμορφος χώρος, τεράστιο δωμάτιο (τουλάχιστον αυτό που είχα) και μπαλκόνι.

2026-09-01 • via Nuitee
G
Gkalina • extended_group • gb
5
2026-08-31 • via Nuitee
F
Fani • couple • gr
7
2026-08-31 • via Nuitee