Theoxenia Residence

Hotels
7.8 (236 reviews)
Kolokotroni 34 & Filadelfeos 2 , Athens , gr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Good breakfast
Cons:
Poor cleanliness
Rude service
Lack of basic amenities

Categories

Cleanliness
6.29
Multiple reviews highlighted significant cleanliness issues, including cockroaches and unclean rooms.
Service
7.76
Customer service was criticized as rude and unhelpful, affecting overall satisfaction.
Location
10
Great location mentioned positively across several reviews.
Room Quality
7.3
Rooms reported as old, noisy, and not as expected from a five-star hotel.
Amenities
7.25
Lack of basic amenities like water and coffee makers noted; facilities were under par.
Value for Money
7.28
Overall perceived value was low due to hygiene and service issues.
Food and Beverage
7.74
Breakfast service and food quality were subpar, although some reviews noted good breakfast options.
Overall Experience
8.79
Guests expressed dissatisfaction mainly due to service and cleanliness, impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:16

Property Description

Luxurious Accommodation
Theoxenia Residence in Kifisia offers elegantly designed suites with free WiFi, flat-screen TVs, and marble bathrooms stocked with luxurious amenities.

Gourmet Dining and Bar
Indulge in Greek and Italian cuisine at the on-site restaurant or savor alluring cocktails and Mediterranean wines at the uniquely designed bar.

Convenient Location
Located in an exclusive suburb of Athens, Theoxenia Residence provides easy access to high-end boutiques, the Acropolis, major shopping malls, and Athens International Airport.

To experience luxury, gourmet dining, and convenience in Athens, book your stay at Theoxenia Residence now.

Important information:

Children under the age of 16 are not allowed in the wellness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Nov 5, 2025 until Mon, Apr 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 236 reviews
Cleanliness: 6.29
Service: 7.76
Location: 10
Room Quality: 7.3
Amenities: 7.25
Value for Money: 7.28
Food and Beverage: 7.74
Overall Experience: 8.79
K
Kim family_with_children za
3
Spacious rooms but abysmal service and food – Not 5-star
Pros:

The location was close to restaurants.

Cons:

The rooms are spacious, but that is where the positives end. The decor is worn and the mattress in Room 706 was lumpy and concave with springs poking through. The curtains didn't cover the windows, allowing street lights to pour in all night, and the noise from the street and nearby church bells made sleep impossible.
​Service was cold and purely transactional; nobody greeted us or asked about our stay. For a "five-star" hotel, the lack of an extra blanket in winter and the poor maintenance is unacceptable. Not a restful experience at all.
The breakfast experience was equally poor. It was a very limited buffet with no labels to identify the food. The eggs were precooked and left floating in a pool of oil in the chafing dish, and the plates were cold. The coffee was undrinkable—thick like tar. While the fresh orange juice was a rare highlight, the overall display and food quality were subpar.
​Service was nonexistent. No one greeted us at breakfast or offered water or coffee. This cold, transactional atmosphere continued through checkout. This is simply not a five-star experience.

2026-02-14 via Nuitee
C
CHARALAMPOS couple gr
10
Pros:

Το προσωπικό ήταν πολύ ευγενικό κα το πρωινό είχε τα πάντα !!!

2026-02-10 via Nuitee
Αλεξίου couple gr
9
2026-01-31 via Nuitee
ΙΩΑΝΝΑ couple gr
1
2026-01-31 via Nuitee
ΠΑΝΑΓΙΩΤΑ solo_traveller gr
10
Ευρύχωρο και ήσυχο δωματιο!
Pros:

Πολύ ευρύχωρο δωμάτιο και ήσυχο!

2026-01-31 via Nuitee
ΝΙΚΗ family_with_children gr
9
2026-01-30 via Nuitee
H
Haldeou couple gr
8
2026-01-30 via Nuitee
D
Dionysios couple gb
9
2026-01-22 via Nuitee
E
Emmanouil family_with_children gr
8
2026-01-22 via Nuitee
N
Nikolaos solo_traveller pl
1
case in police for theft
Pros:

nothing its the worst hotel i stayed in my life!

Cons:

they are gangsters

2026-01-20 via Nuitee
M
Maria couple dk
8
2026-01-19 via Nuitee
N
Nikos family_with_children gr
6
Cons:

Ικανοποιητική

2026-01-19 via Nuitee
E
EMMANOUIL couple gr
5
Οι κυριοι στην υποδοχη και ο κ Λουκας ειναι η προστιθεμενη αξια σας!
Pros:

Σχετικα μετριο ... το service χρειαζεται βελτιωση

Cons:

η εγκαταλειψη του χωρου γενικα και ειδικοτερα οι κοινοχρηστοι χωροι

2026-01-19 via Nuitee
P
Petros couple gr
9
2026-01-19 via Nuitee
B
batzios family_with_children gr
8
2026-01-19 via Nuitee
K
Kostas couple gr
4
2026-01-19 via Nuitee
E
Elpis solo_traveller gr
10
2026-01-11 via Nuitee
S
Sotiris couple nl
9
2026-01-11 via Nuitee
P
Petros couple gr
9
2026-01-08 via Nuitee
A
Aristeidis couple gr
8
2026-01-06 via Nuitee