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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Skiing
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Massage services
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Spa/wellness center
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Ski storage
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Concierge service
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Wheelchair accessible
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Allergy-free room
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Public transport tickets
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Ski pass vendor
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Moose Hotel & Suites, just a stone's throw away from Banff's bustling center, offers a tranquil escape with its spa center and cozy suites featuring private balconies.
Culinary Delights
Indulge in a delightful a la carte breakfast each morning and savor the gourmet Italian cuisine at Pacini Italian Restaurant, promising a culinary experience like no other.
Relaxation and Recreation
Unwind at the Meadow Spa & Pools with its 10 treatment rooms and outdoor hot pool. Take a dip in the indoor swimming pool, stay active at the exercise room, or soak in the breathtaking views from the rooftop hot pools.
Book your stay at Moose Hotel & Suites now for an unforgettable retreat in the heart of Banff!
Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Well done
Price level vs the property and service
The location was great for walking all around Banff, the lobby was beautiful.
The rooms are very small for the money. The outdoor hallway could use more cleaning, as could the balcony (mostly leaves though).
L'emplacement est parfait, les chambres TOP, c'est un super Hotel, un peu cher mais TOP !!!
Location
Little costly
A fabulous hotel with wonderful, friendly, efficient staff. Centrally located, The rooms are very comfortable, the breakfast is good and the open air, roof top hot tubs a great way to start and end your day.
The location.
The room was cramped. Furthermore, you had to keep the blinds shut 24/7 because you were closely overlooked by the next door hotel.
When we complained about the room, we were told we could upgrade to another room for an additional $80 a night. We were already paying over $1000 a night for a superior king room and declined. No other offers were made. On checkout, after complaining again, we were promised an email and a partial refund. This never came.
Location, swimming area and gym, helpful staff
- small room
- no child friendly restaurant
- weirdly boiling-hot hot tub
Great location, well designed rooms, comfortable beds, professional, efficient & personable front desk staff. However a pleasant stay was marred by a receptionist & manager of the Pacini restaurant who definitely need more training in handling legitimate guest complaints.
La ubicación lo que más, se puede ir a todos lados andando. La habitación era grande. El parking comodísimo. El personal encantador
N/a
The rooms, the lobby, staff and spa /hot tub facilities were all perfection. Location could not be beat.
Very expensive
Conforto do quarto, localização,
Parte da piscina e do café da manhã
Walkable, spa, pool/hot tub
The rooms were very basic, no shower pressure. The fireplace lit when there was smoke in the air from fires in surrounding areas
The lounge area and the rooftop pools; suite layout.
The passage ways between rooms and reception were not well kept, Plant grass borders untidy and carpets shoddy in places.
Clean property and helpful staff
Hot pools, closeness to downtown, beautiful property
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