Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Comfortable rooms
Cons:
Overpriced
Minor cleanliness issues
Food options lacking

Categories

Cleanliness
8.58
Overall clean, but some minor issues with coffee maker functionality reported.
Service
9.99
Staff described as lovely, friendly, and helpful by multiple reviewers.
Location
9.59
Great location with easy access to restaurants, shops, and ski areas.
Room Quality
9.04
Rooms were comfortable and well-sized with positive sentiments.
Amenities
9.57
Rooftop hot tubs and sauna received high praise.
Value for Money
8.53
Perceived as overpriced by some, but overall a great hotel experience.
Food and Beverage
8.58
Limited comments on food, but noted that onsite dining could improve.
Overall Experience
9.75
Overall positive experience highlighted by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:16

Property Description

Luxurious Accommodations

The Moose Hotel & Suites, just a stone's throw away from Banff's bustling center, offers a tranquil escape with its spa center and cozy suites featuring private balconies.

Culinary Delights

Indulge in a delightful a la carte breakfast each morning and savor the gourmet Italian cuisine at Pacini Italian Restaurant, promising a culinary experience like no other.

Relaxation and Recreation

Unwind at the Meadow Spa & Pools with its 10 treatment rooms and outdoor hot pool. Take a dip in the indoor swimming pool, stay active at the exercise room, or soak in the breathtaking views from the rooftop hot pools.

Book your stay at Moose Hotel & Suites now for an unforgettable retreat in the heart of Banff!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 2199 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.75
J
Josefine • family_with_children • dk
10
2026-08-08 • via Nuitee
M
Mina • couple • il
9
We really enjoyed our stay in this hotel.
Pros:

Nice suite with well equipped kitchenette. Nice view form the room facing the internal yard. complimentary bus tickets. Great hot tubs and Saunna on the roof. Good central location with free parking, close to the bus stop and the supermarket.

Cons:

The price does not include breakfast.

2026-08-08 • via Nuitee
A
Alan • couple • gb
7
2026-08-08 • via Nuitee
P
philip • family_with_children • hk
9
2026-08-05 • via Nuitee
P
philip • family_with_children • hk
9
2026-08-05 • via Nuitee
L
Lauren • solo_traveller • gb
10
Would like to pass on our thanks to the team. We stayed after airport disruption and they could not have been more helpf
Pros:

Beautiful layout

Cons:

Nothing

2026-08-03 • via Nuitee
J
Jeroen • family_with_children • nl
9
2026-08-03 • via Nuitee
P
Paul • family_with_children • gb
10
Amazing
Pros:

Amazing hotel
Great pools and sauna

Cons:

No kettle in room

2026-08-02 • via Nuitee
Z
zongxun • extended_group • cn
5
住的房子等于是半地下，潮湿，设施一般。
2026-08-02 • via Nuitee
Y
Yasuo • solo_traveller • jp
9
快適・便利
Pros:

バンフのメイン通りに位置している為、観光や街の散策などの行動をしやすい事が、今回の最大の魅力だった。

Cons:

朝食は、バイキングスタイルのものがなく、自分で近くのスーパーで買ってきて食べた。朝早くツアーに参加するには、少し面倒でした。

2026-07-24 • via Nuitee
J
Jennifer • couple • us
10
Pros:

We had a great time and Moose Lodge. It was very clean and had great amenities. Everyone was extremely friendly and just felt like home. We wish the king room was a little bigger as it was hard to walk past each other at the end of the bed but other than that, no issues. Great stay!!

2026-07-24 • via Nuitee
A
Anna-Barbara • family_with_children • ch
8
2026-07-24 • via Nuitee
B
Bradley • couple • us
9
2026-07-23 • via Nuitee
J
James • couple • us
9
2026-07-22 • via Nuitee
B
Brad • couple • us
10
2026-07-21 • via Nuitee
D
Dixon • couple • ie
10
2026-07-20 • via Nuitee
S
Sherie • couple • us
10
Location location location!
2026-07-20 • via Nuitee
L
LeighAnn • family_with_children • us
10
2026-07-18 • via Nuitee
B
Benoit • family_with_children • gb
6
Overpriced, uncomfortable and corporate
Pros:

Great location and good parking.

Cons:

Small, uncomfortable room. Damaged fittings and facilities.

2026-07-18 • via Nuitee
O
Oliver • family_with_children • de
7
2026-07-17 • via Nuitee