Hotel Premium Real

Hotels
•
Ayenda Hoteles
8.4 (338 reviews)
Carrera 32 Numero 10 - 121 , Medellín , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Ubicación excelente / cerca del poblado
Personal amable y atento (menciones: Lily, Obeiro, Beatrice)
Ambiente natural, plantas y fauna
Piscina amplia y buenos horarios
Desayuno bien valorado
Estructura colorida y acogedora
Cons:
Falta de limpieza/ no cambian toallas ni hacen camas
Incidente de robo y gestión deficiente del hotel
Camas y muebles viejos / camas que suenan
Baños pequeños y problemas en tuberías / llave de ducha
Neverita/mini-bar ruidoso / televisor que no funcionó
Fuerte ambientador en algunas habitaciones

Categories

Cleanliness
6
Multiple guests reported lack of room cleaning and towel changes, noisy minibar/fridge, strong air freshener; a reported theft incident also raises concerns about housekeeping/security procedures.
Service
9.8
Staff are frequently described as very friendly and attentive (named staff praised); however there are isolated but serious operational/management lapses (administration unresponsive in theft case, some receptionists unhelpful). Overall service sentiment is largely positive with some important exceptions.
Location
10
Consistently praised—excellent, central location, close to El Poblado, quiet and safe area; many guests highlight the convenient position.
Room Quality
6.5
Rooms show issues: old/creaky beds and furniture, small bathrooms, shower/tub valve problems, noisy fridge, lack of fan/AC in some rooms, and occasional broken TV—several guests reported discomfort.
Amenities
8.6
Pool and general facilities are appreciated (large pool, good pool hours), and the property has pleasant natural areas; some amenity problems noted (noisy minibar, TV not working, signage for taxis).
Value for Money
7.5
Mixed perceptions: some guests consider the stay excellent for the experience and atmosphere, while others felt the lack of cleaning, room issues and a theft incident reduce perceived value.
Food and Beverage
8.8
Breakfast is repeatedly described as good to delicious and breakfast service/times are generally positive; no major negative comments about food beyond limited mentions.
Overall Experience
10
Many guests rave about the charming, natural, colorful atmosphere and attentive staff (several 10/10-style comments), though there are significant negative outliers (theft, cleanliness, room issues). Overall sentiment trends highly positive due to location, ambience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 08:50

Property Description

Outdoor Swimming Pool and Garden
Hotel Premiun Real boasts a tranquil garden and a refreshing outdoor swimming pool, perfect for guests to unwind and soak up the sun.

Delicious Dining Options
Indulge in a delectable American breakfast with tropical fruits served daily, and savor homemade regional dishes at the on-site restaurant for a truly authentic culinary experience.

Convenient Location and Transportation Services
Located just 1.5 km from Poblado Metro Station, the hotel offers easy access to nearby attractions. Additionally, guests can benefit from airport shuttle services for a hassle-free travel experience.

Experience a blend of relaxation, culinary delights, and convenience at Hotel Premiun Real. Book your stay now for a memorable getaway.

Important information:

Credit Card payments have an additional fee of 5%.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 338 reviews
Cleanliness: 6
Service: 9.8
Location: 10
Room Quality: 6.5
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 10
A
Alejandra • solo_traveller • co
10
2026-07-15 • via Nuitee
S
Simon • couple • es
7
Buen hotel con buena ubicación
Pros:

Buena ubicación y personal amable. Piscina en buen estado. Habitación con buen tamaño.

Cons:

Faltaban la ventana del baño y la puerta que daba a la habitación y entraban mosquitos. El WiFi era bastante malo.

2026-07-14 • via Nuitee
A
Andres • solo_traveller • co
10
2026-07-14 • via Nuitee
M
Marta lucia • couple • co
10
2026-07-13 • via Nuitee
C
Claudia • solo_traveller • co
9
Pros:

La atención y ubicación

Cons:

Nada, Todo estaba conforme a lo que muestran

2026-07-11 • via Nuitee
W
Wanda • solo_traveller • fr
8
Pros:

Le personnel, bon petit déjeuner, les services, la piscine et la localisation

2026-07-11 • via Nuitee
N
Natalia • couple • co
9
Excelente lugar para descansar y muy buena ubicación
Pros:

Buena ubicación, muy limpio las instalaciones, y el personal magnífico.

2026-07-11 • via Nuitee
D
David • couple • co
8
Económico
Pros:

Si

Cons:

Bien

2026-07-09 • via Nuitee
H
Harriet • family_with_children • gb
8
Pros:

Lovely friendly hotel with personality

2026-07-09 • via Nuitee
R
Rafael • couple • co
10
2026-07-09 • via Nuitee
C
Correa Herreño • solo_traveller • co
9
Pros:

El personal con muy buena actitud para atender a sus huéspedes.

2026-07-06 • via Nuitee
O
Octavio Augusto • couple • co
10
Pros:

La atención fue excelente, y el contacto con la naturaleza fenomenal

Cons:

Que hasta la fecha no me han generado la factura electrónica

2026-07-06 • via Nuitee
R
Rodrigo Sebastián • solo_traveller • ar
10
2026-07-05 • via Nuitee
O
Ortiz • family_with_children • us
5
2026-07-03 • via Nuitee
S
SOTO • extended_group • cr
8
Cómoda
Pros:

La ubicación

Cons:

No nos limpiaron la habitación dos días

2026-07-01 • via Nuitee
M
Mabel Cristina • solo_traveller • co
9
Pros:

La atención

Cons:

Todo estuvo bien

2026-06-29 • via Nuitee
J
Juliana • solo_traveller • co
9
2026-06-29 • via Nuitee
B
Borda Oliveros • solo_traveller • co
9
Pros:

Las instalaciones lo cerca al poblado y el trato de su personal

Cons:

Que me cobraron una toalla que por mi color de cabello rojo dijeron que supuestamente no podían desmanchar cuando yo siempre en todos los hoteles que voy me sucede que la toalla del cabello queda así y jamás me habían cobrado porque usan desmanchador y no pasa nada pero en su hotel si dijeron que no lo podían quitar eso me dejo triste

2026-06-28 • via Nuitee
B
buelvas perez • family_with_children • co
10
2026-06-22 • via Nuitee
A
anair • solo_traveller • co
9
Muy agradable
Pros:

La amabilidad de los que nos atendieron y la ubicación

2026-06-20 • via Nuitee