Nova Apartments Amsterdam

The road outside the apartment is completely closed at present restricting any access to the street by car and having to drag luggage along the very rough temporay footpath.

De straat lag open, dus je kunt er niet met de auto in rijden, maar dat was voor ons geen probleem.
Bij terugkomst in de avond hing er een riool lucht in het appartement. Na een poosje verdween de lucht, maar het rook niet echt lekker.
Zou ook heel fijn zijn als er een melkschuimer zou zijn, maar ik ben nu aan het zeuren!!

The pictures make it look like this amazing flat with tons of sunlight, a nice view, etc. We arrived and the whole street had construction works happening. Sand everywhere, scaffolding, noise, etc. Our flat was below ground level (not something we chose obviously) with barely any natural lighting.

The staff were not helpful. You can check in after 4 pm if I remember correct, but you check out at 11 am. We were working from home and my girlfriend had an urgent meeting put in on the same day from 10:45-11:30. I called an messaged the staff to explain the situation and ask them to check out at 11:30, they said no.

The cleanliness was not amazing either. The "clean" towels smelled funny.

It was hard to access and room keys were left in another persons name and assessable to anyone entering the complex - the apartment was very hard to access wit our suitcases and being over 50’s getting them up and down the stairs to a basement room was extremely hard and dangerous

Very annoying that the knives didn't work properly. Also the only pam the kitchen has is damage, very disappointed. It could have been great to add some rooibos tea bags for the second day, rather than just providing more coffee capsules. The bathroom doesn't have any ventilation.

Temiz değildi, odalarda süpürge bulunmalı

We liked everything.
The only regret was that we couldn’t get the multifunction oven to work. We contacted the hotel about this and they emailed the handbook but we remained unsuccessful.
However, the hot plates and everything else worked well.

良くない点ではありませんが、レセプションの人がいないので注意点を記載しておきます。チェックインについては１４時以降であれば問題はないと思いますが、チェックインより早めに到着した時に荷物を預かってもらう所がない。たまたま掃除している人が親切で清掃中の部屋に入れてくれて、荷物を置かせてくれたので良かったです。もし早めの到着なら、アパートの中のエレベーター前に置くしかないので、セキリュティは事故責任になると思う。
テーブルに部屋のカードキーが置かれているだけなので通常のチェックインとは違うところです。
キッチンはフルキッチンですが、レンジ機能がオーブンと同じなので慣れてないと、使い方が分かりにくいので簡単な使い方マニュアルみたいなのがあれば良いなと思いました。受付へ問い合わせしても取説をPDFで送られてくるだけでした。オーブンの電源の元栓が入ってなかったのが原因で結局は清掃員に来てもらうことになりましたが、使い方なども確認ができたので問題はありませんでした。

Manque un peu de vaisselle (bol à soupe et cuillère) Aussi on nous a remplacé à 2 reprises des serviettes propres mais avec de bons gros trous.

Cleaning not thorough.

1. The reception was the worst ever. They didn't gave us proper/ working keys and for 2 days we had to call the reception to open. The 2nd day we got wet due to a storm and the reception was so arrogant and not so there... We had to wait for someone who was in the building to come and see us and climb up and down again....2. as informed they clean the rooms at 11 to 16...for me is a unique phenomenon cause I had to say no because my 3year old was sleeping. But they were aggressive b3 ause they wanted to tick the box. 3. They never emailed us about the serious road works that was happening in front. They were so indifferent about the issue. But imagine me holding a 3year old and caring a stroller and a 25 kilos luggage...4. I moved a little the bed so as to make it more secure for my baby. Two times they had put it back....the made my life really hard. The worse ever and of course do not go there, especially with children. Too expensive and people are indifferent.