Palacio de Arce

Hotels
9 (1205 reviews)
Barrio La Soledad 9 , Puente Arce , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Noise issues
Limited restaurant options

Categories

Cleanliness
8.46
Some guests mentioned issues with noise and inadequate facilities.
Service
9.43
Guests praised the staff for their helpfulness and friendliness.
Location
9.47
Well-located for excursions, with a pleasant environment.
Room Quality
8.42
Rooms were described as beautiful and spacious but had some noise issues.
Amenities
8.95
Good range of amenities; however, some features like the hot tub were reported as not functional.
Value for Money
9.41
Guests felt the hotel offered excellent value for the price.
Food and Beverage
8.46
Food received mixed reviews with praise for the breakfast but some complaints about the restaurant menu.
Overall Experience
9.43
Most guests had a pleasant stay and were likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Luxurious Accommodation
Palacio de Arce in Puente Arce offers elegantly appointed rooms with modern amenities, including air conditioning and flat-screen TVs. Relax in comfort with free toiletries and a hairdryer provided in each private bathroom.

Convenient Services
Enjoy complimentary WiFi throughout the property and indulge in a refreshing drink at the on-site bar. Benefit from free private parking and a 24-hour front desk for all your needs during your stay.

Delightful Dining Experience
Start your day with a delicious cold buffet breakfast featuring a variety of pastries, cold meats, and fresh fruits. Explore nearby attractions such as Santander and Santillana del Mar, easily accessible from Palacio de Arce.

Book your stay at Palacio de Arce now and experience luxury and convenience at its best!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1205 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
D
David • couple • gb
8
2026-03-06 • via Nuitee
A
antonio marcos • family_with_children • es
8
2026-03-03 • via Nuitee
J
Joan • couple • es
9
Ideal
Pros:

Edifici , ambientació

Cons:

L’entrada principal esta just enganxada a la carretera en mig de una curva amb una minimalista borera.

2026-03-02 • via Nuitee
C
Clemente • family_with_children • es
9
Pros:

Las instalaciones y el trato, perfecto, la comida esquisita.

Cons:

Nada, todo perfecto

2026-03-01 • via Nuitee
A
Aránzazu • family_with_children • es
8
Pros:

El desayuno es increíble, las camas son cómodas y el personal muy profesional además de amable

Cons:

El primer día genial pero el segundo había un ruido de motor que no conseguimos descifrar de donde venía .Por los demás es un hotel muy correcto.

2026-03-01 • via Nuitee
J
J. Madrid • family_with_children • es
3
"Palacio de los Horrores"
Pros:

La ubicación y la amabilidad del personal de recepción.

Cons:

Ruidos de martillo desde las 9 am, una vergüenza. Lo mismo a las 4:30 pm, imposible descansar.

Ruido de la T.V. de la suite de al lado.

Colchón de la suite de la 2a planta hundido, bombillas de bajo consumo, pera del techo de la ducha inutilizada.

2026-02-28 • via Nuitee
S
Sophia • couple • de
10
Ein sehr schönes Hotel mit nettem Personal!
Pros:

Das Zimmer war sehr gemütlich und hochwertig eingerichtet. Wir haben uns sehr willkommen gefühlt.

2026-02-26 • via Nuitee
J
Judith • couple • gb
8
Very convenient stop before taking ferry.
Pros:

Secure parking and bike storage.
Convenience for Santander port.
Very pleasant and helpful staff

Cons:

Restaurant doesn't open until 20.30. Too late.
Vrry poor quality coffee from machine at breakfast
No hot food options at breakfast

2026-02-26 • via Nuitee
H
Hernan • family_with_children • ar
10
2026-02-25 • via Nuitee
E
E Z • solo_traveller • be
9
Pros:

Un hotel bonito y agradable. El desayuno está bien y existe también la posibilidad de cenar en el hotel que es muy cómodo y se cena bien. El personal es muy amable y están muy pendientes de que todo vaya bien.

2026-02-25 • via Nuitee
S
Sergi • solo_traveller • es
7
Pros:

Personal, ubicación, tranquilidad,desayuno….

Cons:

Dije de poner un pequeño pero es la ducha

2026-02-24 • via Nuitee
L
Laura • family_with_children • es
8
Pros:

El hotel era precioso en general,el comedor con vistas al jardín super acogedor

Cons:

El colchón estba un poco viejito o es q era muy fino

2026-02-23 • via Nuitee
L
lander • couple • es
8
2026-02-23 • via Nuitee
C
CRISTINA • family_with_children • es
9
2026-02-22 • via Nuitee
A
ainhoa • couple • es
10
Pros:

Amabilidad personal : 10
Limpieza : 10
Entorno : 10
Desayuno: 🔝

2026-02-22 • via Nuitee
M
Manuel Angel • family_with_children • es
10
2026-02-22 • via Nuitee
A
Ainhoa • family_with_children • es
10
2026-02-22 • via Nuitee
F
Franco • family_with_children • es
8
2026-02-22 • via Nuitee
P
Pablo • couple • es
8
Todo muy bien
Pros:

Si

2026-02-14 • via Nuitee
J
José Luis • family_with_children • es
10
2026-02-13 • via Nuitee