Palacio de Arce

Hotels
9 (1223 reviews)
Barrio La Soledad 9 , Puente Arce , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Noise issues
Limited restaurant options

Categories

Cleanliness
8.46
Some guests mentioned issues with noise and inadequate facilities.
Service
9.43
Guests praised the staff for their helpfulness and friendliness.
Location
9.47
Well-located for excursions, with a pleasant environment.
Room Quality
8.42
Rooms were described as beautiful and spacious but had some noise issues.
Amenities
8.95
Good range of amenities; however, some features like the hot tub were reported as not functional.
Value for Money
9.41
Guests felt the hotel offered excellent value for the price.
Food and Beverage
8.46
Food received mixed reviews with praise for the breakfast but some complaints about the restaurant menu.
Overall Experience
9.43
Most guests had a pleasant stay and were likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Luxurious Accommodation
Palacio de Arce in Puente Arce offers elegantly appointed rooms with modern amenities, including air conditioning and flat-screen TVs. Relax in comfort with free toiletries and a hairdryer provided in each private bathroom.

Convenient Services
Enjoy complimentary WiFi throughout the property and indulge in a refreshing drink at the on-site bar. Benefit from free private parking and a 24-hour front desk for all your needs during your stay.

Delightful Dining Experience
Start your day with a delicious cold buffet breakfast featuring a variety of pastries, cold meats, and fresh fruits. Explore nearby attractions such as Santander and Santillana del Mar, easily accessible from Palacio de Arce.

Book your stay at Palacio de Arce now and experience luxury and convenience at its best!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1223 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
P
Paula • couple • es
10
2026-04-18 • via Nuitee
R
Reinhard • couple • de
10
Auf jedem Fall ein Besuch wert !
Pros:

Toller alter Palazzo, sehr schöne Zimmer , hervorragendes Restaurant , sehr zuvorkommendes und sehr freundliches Lokal , hervorragend zu verweilen

Cons:

Nix

2026-04-18 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Établissement de standing, impeccable à tout niveau

Cons:

Pour un pèlerin du camino de Santiago le petit déjeuner est servi trop tard

2026-04-17 • via Nuitee
D
David • couple • gb
10
Excellent stop for Port of Santander.
Pros:

Well situated for Santander port. Beautiful rooms and excellent breakfast. Lovely staff, very friendly. Spoke English so no issues with communication. Loads of parking.

Cons:

Would have loved to of eaten evening meal at the hotel but the restaurant was closed..

2026-04-16 • via Nuitee
G
Gordon • couple • gb
9
2026-04-16 • via Nuitee
A
anne • solo_traveller • fr
10
2026-04-16 • via Nuitee
B
BPARADISE • solo_traveller • es
10
Pros:

La atención del personal y las instalaciones

Cons:

Todo muy bien

2026-04-15 • via Nuitee
R
Rafael • family_with_children • es
8
2026-04-15 • via Nuitee
J
Joke • solo_traveller • nl
9
Mooi verblijf
Pros:

Sfeer

Cons:

Douche gaf geen warm water en vloer spiegelglad en geen steun om je vast te houden, gevaarlijk

2026-04-14 • via Nuitee
C
Cornelius • solo_traveller • de
10
Pros:

Sehr freundliches Personal und guter Service

Cons:

Nichts

2026-04-14 • via Nuitee
S
Sonia • family_with_children • es
8
2026-04-14 • via Nuitee
A
adela • family_with_children • es
10
Pros:

Llegamos tarde y no tuvimos ningún problema para hacer el checkin. El Palacio de 10 y el desayuno buffet muy bueno. Para repetir

2026-04-09 • via Nuitee
C
Cocho del Valle • family_with_children • es
10
2026-04-09 • via Nuitee
Я • couple • es
10
2026-04-08 • via Nuitee
R
Rodolfo • couple • ar
7
Un bello hotel pero sin tres aportes que un turista busca
Pros:

Hotel rural en edifico histórico bien reciclado y actualizado . Recepcionista muy amable

Cons:

Yo me hago tres preguntas :
1) es razonable reservar una habitación el día que el restaurante está cerrado ? Qué sentido tiene no poder cenar ?
2) siendo un hotel de descanso por qué el desayuno es hasta las 9 y. 45 hs ???
3) siendo un hotel rural por qué mi habitación y otras tambien no tienen ventanas sino solo una abertura tipo lucarna en el techo o sea que desde la habitación no se ve nada exterior ?.
Son tres contradicciones con lo que uno busca de hotel rural de descanso . Al menos dos de las tres contradicciones se pueden solucionar si el hotel lo decide .
Tal vez esté más pensado para eventos que para turismo

2026-04-08 • via Nuitee
A
Alejandra • family_with_children • us
8
Bonito entorno con buena relación calidad precio
Pros:

Localización entorno habitaciones

Cons:

Desayuno solo buffet frío y fallo puntualmente el agua caliente de la ducha

2026-04-06 • via Nuitee
A
Amaya • family_with_children • ch
9
I
Pros:

Great breakfast, beautiful location, very nice staff.

Cons:

-1 star because the spring mattreses of our room (colchon de muelles) were pretty uncomfortable and we could hear the extractor of the kitchen while we were on the bed during dinner services at the restaurant, since our room was near the chimney.

2026-04-06 • via Nuitee
R
Roxana • couple • gr
10
Pros:

Классный опыт проживания в палацио, который отреставрирован под современный лад.
В номере была ванна.
Номер просторный, чистый и комфортный. Были комплименты в виде бутылочек воды. Паркинг на территории комфортный.

2026-04-06 • via Nuitee
M
Miguel • family_with_children • es
7
Bonito hotel, trato excelente pero le faltan cosas
Pros:

Lo que es el hotel en sí es muy bonito y cuidado. Tiene un amplio parking gratutito con cargadores de coche electrico. En sus restaurante se come muy bien.

Cons:

No tienen bar ni cafeteria para picar o beber algo rapido. Solo tienen el restaurante gourmet que es caro y en los alrededores no hay nada de nada, hay que coger coche para llegar a otro sitio. El colchón es de muelles, de baja calidad y muy incómodo, te destroza la espalda. El desayuno es correcto, pero nada del otro mundo, no es para nada excelente.

2026-04-06 • via Nuitee
L
LAIA • couple • es
8
Palau molt bonic i habitacions agradables
Pros:

Es un petit palau protegit molt bonic i l’habitació molt confortable i agradable. El personal momt atent i amable.

Cons:

La situació, una mica allunyat del centre del poble si vas caminant. L’aigua calenta trigava molt a sortir. El dia que vam arribar el restaurant estava tancat, ens van trucar dies abans per avisar pero donada la situació de l’hotel i les hores podrien tenir l’opció d’ algun entrepa o maquina de vending. Vam demanar una pizza per tal la portessin fins alla.

2026-04-03 • via Nuitee