Hyatt Place Edmonton West

Hotels
Hyatt Place
8.6 (2740 reviews)
18004 100 Avenue NW , Edmonton , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cleanliness
Nice rooms
Good location
Cons:
Long wait for towels
Busy breakfast area
Service inconsistency
Amenities lacking

Categories

Cleanliness
8.59
Consistent mentions of cleanliness throughout the reviews.
Service
8.86
General positive sentiment about staff friendliness, though some issues with consistency in service were noted.
Location
8.8
Close to attractions and convenience mentioned positively.
Room Quality
8.65
Positive remarks about room space and comfort from multiple reviews.
Amenities
8.28
Mentioned issues with TV setup and breakfast options; some amenities deemed insufficient.
Value for Money
8.54
Overall mentioned as good compared to other hotels.
Food and Beverage
8.49
Breakfast quality received positive feedback, though some limitations on variety were noted.
Overall Experience
8.56
Generally positive experience, though one reviewer had a negative encounter affecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Luxurious Pet-Friendly Accommodation
Experience luxury and comfort at Hyatt Place Edmonton West, where your furry friends are welcome too. Unwind in rooms with flat-screen TVs and cozy seating areas. Pamper yourself with complimentary toiletries and a hairdryer for ultimate relaxation. Stay connected with free WiFi throughout the property.

Convenient On-Site Bar
Sip on your favorite drink at the on-site bar, perfect for unwinding after a day of exploring Edmonton. Whether it's a cocktail with friends or a solo nightcap, the bar offers a relaxing atmosphere for all guests to enjoy.

Near Popular Attractions
Explore nearby attractions such as the renowned West Edmonton Mall and the historic Fort Edmonton Park, both just a short distance away. With Edmonton International Airport also within reach, convenience and entertainment await at Hyatt Place Edmonton West.

Book now for a memorable stay at Hyatt Place Edmonton West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2740 reviews
Cleanliness: 8.59
Service: 8.86
Location: 8.8
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 8.49
Overall Experience: 8.56
7
791reanneh NONE
10
Great room, slow to get breakfast.
Pros:

Quiet, Clean, Comfy room. Only complaint is breakfast, when you have so many people, you need a better set up. It took at least 15 min to get to the plates and start dishing out. You should have dishes and cutlery at or before the entrance. And you should have food set up on an island so it can be dished out on both sides. Your breakfast room is set up like a small hotel not a big, busy one. It doesn't flow.

2026-08-29 via Tripadvisor
R
Rodney couple ca
4
Edmonton Hyatt. Worst Hyatt Ever
Pros:

Love the hyatt, I have always left good reviews.

Cons:

My wife turned down the sheets and they clearly had not been changed from the last guests. Told staff. My wife left the hotel to stay with friends. Staff promised to cull us next day and sort it out. No calls.

2026-08-29 via Nuitee
N
Nicola solo_traveller ca
8
Great overall, just dbl check the shampoo 😆
Pros:

Location
Staff friendless
Accommodations - mattress amazing 👏

Cons:

That the shampoo and body wash were empty in the morning for my shower!!

2026-08-29 via Nuitee
T
TERRY GON solo_traveller ca
9
2026-08-28 via Nuitee
S
Susan solo_traveller ca
10
Comfy, clean, affordable.
Pros:

Easy access.

Cons:

Rather vending machine per floor vs lobby

2026-08-27 via Nuitee
H
Henok family_with_children ca
10
Good service
Pros:

Everything

Cons:

Everything service

2026-08-27 via Nuitee
D
Dana family_with_children ca
10
Good breakfast, our room was nice and quiet
Pros:

Good size room for our family

Cons:

Nothing

2026-08-26 via Nuitee
G
GORDEN couple ca
9
2026-08-24 via Nuitee
A
A solo_traveller ca
5
More challenging because of mobility problems.
Pros:

Stayed here before breakfast included in room rate
Location handi cap parking and building are great
Lobby, common areas beautiful.
Staff are great

Cons:

Due to recent medical care we had to select a room with a walk in shower this time.
Our room turned out to be the accessible room at the end of the hallway furthest from the elevator….Interesting .
On the shower area floor water spills / sprays a good portion the the floor that require careful footing when walking and more work for staff
The bed was lower that usual beds and difficult for a person with mobility problems
At check out, I asked about a standalone bed height and different room configurations/ possibilities for a well in ( not tub style) walk in shower.

2026-08-24 via Nuitee
H
Hilda Pui Yan extended_group ca
7
2026-08-24 via Nuitee
Y
Yuanbo family_with_children ca
9
2026-08-23 via Nuitee
S
Shipeng solo_traveller ca
10
2026-08-23 via Nuitee
K
kasryan NONE
10
The hotel is closed to west edmonton mall and many restaurants, cafes. Great value of money
Pros:

Very nice place, great service and great location. The staff was polite and professional. Great ppace for short stay. I will definitely recommend anyone.

2026-08-22 via Tripadvisor
K
Karen solo_traveller ca
9
Pros:

Location, service, staff, breakfast

Cons:

The bar was poor

2026-08-22 via Nuitee
L
Lucia extended_group es
8
Pros:

Habitación amplia con camas cómodas. Dispone de parking espacioso gratuito en el recinto del hotel.

Cons:

Aunque el desayuno está bien, hay un poco de desorden al agolparse muchos huéspedes a las mismas horas en un espacio que no es suficiente.

2026-08-21 via Nuitee
H
Harris solo_traveller ca
6
Pros:

Room Was clean

Cons:

I checked out a day early since the conference ended and i needed to get back to my busy office, but was still charged.

2026-08-20 via Nuitee
J
Janet solo_traveller ca
10
Pros:

Location breakfast and beds are great

Cons:

No microwave in the room

2026-08-20 via Nuitee
L
lei family_with_children ca
4
Cons:

machine was so loud in the night time. We could not sleep well

2026-08-20 via Nuitee
J
Janet solo_traveller ca
10
Pros:

Locatuon, breakfast and beds are great

Cons:

No microwave in the room

2026-08-20 via Nuitee
S
Shinta solo_traveller ca
10
2026-08-20 via Nuitee