Hyatt Place Edmonton West

Hotels
•
Hyatt Place
8.6 (2652 reviews)
18004 100 Avenue NW , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cleanliness
Nice rooms
Good location
Cons:
Long wait for towels
Busy breakfast area
Service inconsistency
Amenities lacking

Categories

Cleanliness
8.59
Consistent mentions of cleanliness throughout the reviews.
Service
8.86
General positive sentiment about staff friendliness, though some issues with consistency in service were noted.
Location
8.8
Close to attractions and convenience mentioned positively.
Room Quality
8.65
Positive remarks about room space and comfort from multiple reviews.
Amenities
8.28
Mentioned issues with TV setup and breakfast options; some amenities deemed insufficient.
Value for Money
8.54
Overall mentioned as good compared to other hotels.
Food and Beverage
8.49
Breakfast quality received positive feedback, though some limitations on variety were noted.
Overall Experience
8.56
Generally positive experience, though one reviewer had a negative encounter affecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Luxurious Pet-Friendly Accommodation
Experience luxury and comfort at Hyatt Place Edmonton West, where your furry friends are welcome too. Unwind in rooms with flat-screen TVs and cozy seating areas. Pamper yourself with complimentary toiletries and a hairdryer for ultimate relaxation. Stay connected with free WiFi throughout the property.

Convenient On-Site Bar
Sip on your favorite drink at the on-site bar, perfect for unwinding after a day of exploring Edmonton. Whether it's a cocktail with friends or a solo nightcap, the bar offers a relaxing atmosphere for all guests to enjoy.

Near Popular Attractions
Explore nearby attractions such as the renowned West Edmonton Mall and the historic Fort Edmonton Park, both just a short distance away. With Edmonton International Airport also within reach, convenience and entertainment await at Hyatt Place Edmonton West.

Book now for a memorable stay at Hyatt Place Edmonton West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2652 reviews
Cleanliness: 8.59
Service: 8.86
Location: 8.8
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.54
Food and Beverage: 8.49
Overall Experience: 8.56
A
Aravind Raja.S • family_with_children • ca
8
Pros:

Overall stay was good but I could have avoided Disability Access

2026-07-18 • via Nuitee
J
James • solo_traveller • ca
10
2026-07-18 • via Nuitee
V
Vinh • extended_group • ca
10
Pros:

Close to WEM and rooms was clean and comfortable. Staff was extremely nice.

2026-07-17 • via Nuitee
G
giorgiaq483 • Business
8
comfortable stay for single woman
Pros:

Great location close to West Edmonton Mall. Free surface parking. Good breakfast included with the stay, minus the eggs which felt very powdery

2026-07-16 • via Tripadvisor
D
Donald • family_with_children • ca
9
Clean, nice place near WEM.
Pros:

Fresh, clean & well maintained

Cons:

Breakfast space. Too many people & not enough seating.

2026-07-16 • via Nuitee
7
780DFW • Couples • Grande Prairie, Alberta
4
Be careful, rigid management but a decent hotel
Pros:

Stayed in June and it was pleasant. Rooms were spacious and clean. They are well maintained. The only drawback was having to loop around because there's no convenient cross street between the one ways.

Was going to stay again in September and booked. Within a few minutes realized I had made a mistake on the dates. Management refused to let me change without paying a 100% penalty. Yes, I had booked non-refundable but I wasn't looking for a refund and it was almost immediately after booking. I didn't think a little grace was out of line. So I won't stay here again.

2026-07-15 • via Tripadvisor
F
Ferland • couple • ca
8
2026-07-15 • via Nuitee
J
jarrett • extended_group • ca
9
Pros:

Breakfast

2026-07-15 • via Nuitee
G
George • solo_traveller • ca
9
Staff was very friendly and the breakfast was excellent
Pros:

The location is very close to the West Edmonton Mall and Shopping

Cons:

Nothing

2026-07-15 • via Nuitee
A
Andrea • family_with_children • ca
10
2026-07-15 • via Nuitee
M
Marc • family_with_children • ca
8
2026-07-15 • via Nuitee
L
Lindsey • solo_traveller • ca
10
2026-07-14 • via Nuitee
M
Mike • couple • ca
10
2026-07-14 • via Nuitee
A
Amy • solo_traveller • us
10
2026-07-14 • via Nuitee
Y
Yawar • solo_traveller • ca
9
Pros:

The location, the ambiance, the room.

2026-07-13 • via Nuitee
C
Chris • solo_traveller • ca
9
2026-07-13 • via Nuitee
K
kbtravels111 • NONE
10
Great choice
Pros:

Great location, excellent facilities, great service and food selections, close to West Edmonton mall, pool is a good temperature for kids.

2026-07-12 • via Tripadvisor
V
Viktoriia • solo_traveller • ca
9
2026-07-12 • via Nuitee
G
Guy • solo_traveller • ca
8
Attention to detail
Pros:

Staff is very friendly. The place is clean, and there are no odors. The 6th floor room was neat and tidy, and everything worked (lights, TV, heat and a/c, window drapes, coffee maker, and fridge)

Cons:

The shower body soap should be replaced with a milder version as it's offensive. Put two soap packets in a bathroom ( shower and sink).

Lobby entrance to the multiuse space they call a bar/restaurant/lounge is not staffed by a dedicated person as one or the other desk clerks have to drop everything to help with your needs.

West elevator when loaded had reached the ground floor and was not level to the building floor. The car was 5cm higher. Not good.

Front entrance automatic sliding doors are slow and sound worn out, scrapping/dragging.

2026-07-12 • via Nuitee
T
Tristen • family_with_children • us
10
We loved it!
Pros:

Clean and nice

2026-07-11 • via Nuitee