Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Limited amenities
Inconsistent value

Categories

Cleanliness
7.36
Some reviews mentioned issues with cleanliness, including dust and bugs.
Service
8.83
Outstanding customer service highlighted in multiple reviews.
Location
8.87
Perfect location on the plaza, very central for visiting Machu Picchu.
Room Quality
8.32
Large rooms with comfortable beds positively noted.
Amenities
7.35
A few amenities like spa and pool were not available.
Value for Money
7.81
Generally good value, though some mentioned limited offerings.
Food and Beverage
8.36
Breakfast received positive remarks, but limited variety noted.
Overall Experience
7.93
Overall experience was positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:13

Property Description

Luxurious Accommodation
Gringo Bill's Hotel, nestled in Machu Picchu, provides cozy rooms with modern amenities like free WiFi, flat-screen TVs, and private bathrooms. Upgrade to rooms with spa baths and balconies for added comfort.

Delicious Breakfast and Convenient Location
Start your day with a scrumptious American breakfast served daily. Situated just 150 meters from Manco Capac Main Square, the hotel offers easy access to nearby attractions like the Ministry of Culture and Perurail station.

Exciting Excursions and Excellent Service
Plan your adventures effortlessly by booking tours at the on-site desk. Immerse yourself in the wonders of Machu Picchu knowing you have a comfortable retreat at Gringo Bill's Hotel.

Ready to experience the charm of Machu Picchu? Book your stay at Gringo Bill's Hotel now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.1
Based on 1234 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.93
J
Julie • couple • gb
10
2026-09-10 • via Nuitee
N
Neta • couple • il
9
Pros:

Perfect location, very very good breakfast and lovely hosts

2026-09-09 • via Nuitee
J
Juanma • couple • es
10
2026-09-08 • via Nuitee
J
jennifer • couple • au
9
Great location with sweeping views of the town & mountains
Pros:

Great location, comfortable bedding. We had a big room (we were upgraded) with a balcony that had magnificent views. The staff were very helpful & met us at the train station & assisted us in getting our suitcases to the hotel.
Breakfast was sufficient

Cons:

We had 2 rooms, one of which had no hot water & some of the power points did not work. Staff attempted to fix.

2026-09-07 • via Nuitee
K
Karen • extended_group • us
10
Great location and nice property!
Pros:

Nice property, good location. Staff is very welcoming and accommodating.

2026-09-05 • via Nuitee
I
Irina • couple • pt
6
Too expensive. No privacy, no maintenance for a long time
Pros:

View is more or less ok

Cons:

The catacombs of the buildings - up and down, right, left, upstairs, then left and downstairs to find your room.
The floor was dusty. There were no locks on the toilet door. There was a window to the corridor with transparent curtains- not a great experience in terms of privacy

2026-09-05 • via Nuitee
L
Laurel • family_with_children • us
9
Wonderful stay. I would definitely stay there again.
Pros:

The breakfast was excellent.

Cons:

I love the hotel design. It looks like an Escher print.

2026-09-04 • via Nuitee
M
Matteo • couple • it
6
2026-09-02 • via Nuitee
A
Astrid • couple • co
9
Muy buena atención y ubicación
Pros:

La ubicación y la atención.
Explicación sobre la ubiación de puntos importantes en aguas calientes

Cons:

El ruido que se siente de la calle y de las habitaciones contiguas

2026-08-31 • via Nuitee
R
Ramiro • extended_group • ar
5
ni
Pros:

el desyuno safaba y la ubicación muy comoda.

Cons:

fueron 3 habitaciones

en una no habia agua caliente un dia , otra era como un quincho en el ultimo piso con mal acceso, cortinas rota en la habitación 201 , olor en la recepción.

2026-08-31 • via Nuitee
P
Pratibha • couple • ca
7
2026-08-30 • via Nuitee
S
Susanna • couple • it
9
Pros:

Hotel in centro ottimo anche la colazione stanza grande anche il bagno accogliente, centrale come posizione

2026-08-29 • via Nuitee
A
Anne • extended_group • nl
10
Pros:

Great!

2026-08-28 • via Nuitee
A
Akiva • solo_traveller • us
4
Thought we lost our keypad at one point and we’re going to be charged $10 to replace it since they only have one per roo
Pros:

Great location and nice staff

Cons:

Run down and dingey. Some parts were renovated and clean others were not at all.

2026-08-28 • via Nuitee
F
Francesca • extended_group • it
8
2026-08-26 • via Nuitee
K
Kristen Child • couple • us
9
Fun and unique place to stay with easy access to everything you need.
Pros:

The rooms are spacious and unique. Our room had an upstairs, a porch with a view, a kitchen and a big bathroom. This was more space than we needed or expected and it felt like we were in an apartment. There is breakfast included starting at 5am which is a bonus for those early morning buses to Machu Picchu. We were able to store our luggage the day we arrived and the day we left while we toured the ruins. There is a pool which I wasn't expecting but we didn't use it although I could see how that would be relaxing at the end of a long day. It's right off the main square and an easy walk to restaurants, stores, the bus and train stations etc.

Cons:

It's loud since the train goes right by until late in the night and the windows are thin, almost like porch doors. However, Aguas Calientes is small and next to the train so I imagine all of the town is loud and that might not be unique to this hotel.

2026-08-26 • via Nuitee
S
Seum Lim • couple • us
5
Will not recommend, especially for older folks.
Pros:

Breakfast was good.

Cons:

We were on the 5th floor. Too many stairs, twists and turns, even after taking the elevator. The steps were so uneven and we had to walk carefully to make sure we didn't trip and fall. Worst is the only elevator broke after the 1st day and we carried our heavy luggage all the way down!

2026-08-25 • via Nuitee
E
elisabeth • extended_group • fr
8
Pros:

L’emplacement idéal pour prendre le bus tôt le matin ( à 2 minutes à pieds) pour monter au machu pichu

Cons:

L’établissement est très bien mais la ville d’agua calientes a peu d’intérêt

2026-08-25 • via Nuitee
L
Lisa-Marie • solo_traveller • de
8
2026-08-20 • via Nuitee
E
Elisa Pangallo • solo_traveller • it
9
2026-08-19 • via Nuitee