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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Themed dinner nights
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Happy hour
Review Highlights
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Property Description
Convenient Location
Hotel Santa Rosa is ideally situated in Chiclayo, just a short 5-minute stroll from the main square and the Santa María Cathedral. Perfect for exploring the city's vibrant attractions.
Comfortable Accommodation
Relax in our well-equipped rooms featuring amenities such as cable TV, free Wi-Fi, and complimentary toiletries. Start your day right with an included American breakfast.
Amenities Galore
Enjoy 24-hour reception service, a cozy cafeteria, and a rejuvenating spa salon. Indulge in our complimentary petit fours and take advantage of the free parking. Need a ride? We offer airport shuttle services for your convenience.
Book your stay at Hotel Santa Rosa now for a memorable experience in Chiclayo!
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.
This fee is not automatically calculated in the total costs for the reservation.
Reservations of more than 10 rooms we will request a 50% deposit as a guarantee within a maximum period of 48 hours, otherwise the reservation will be canceled "Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The staff were very friendly, helpful, and always willing to assist, especially at the reception desk. The breakfast was standard. Although fruit was available, considering that you are in a country with such a wide variety of fruit, I would have expected a more diverse selection.
The location is very good, just a 10-minute walk from the city centre.
El recibimiento caluroso, me hizo sentir en casa.
No tengo nada que agregar
Staffs are polite
Location: probably the noisiest street in the city. And they let construction workers working during sleep time. 9:30 pm and 12:15 now and still going on ( told the front desk twice) never effective . Restaurant took my orders and 10 minutes later told me they couldn’t make the food because the material is no more available)
Muy buen desayuno
Cama un poquito incómoda
Ubicación, amabilidad y disponobilidad del personal.
Todos los dias en el desayuno ponian una opcion diferente en la fruta, en los jugos y en los platos de comida.
Huespedes que no respetaban el horario de descanso, pero el personal del hotel ayudo en ese tema de forma eficiente
La ubicación muy centrica
El estadio de conservación de los servicios higiénicos
Cómodo, seguro y limpio
—
It was close enough to the Plaza but far enough away that it was not as noisy.
Buena atencion al cliente
Nada
Customer service and amenities.
The beds are too hard.
czystosc
sniadanie
Very clean, good water pressure and shower is nice a warm. Excellent location, staff are super friendly and even took the time to speak English to us.
My only downside was during our stay there was a power cut, but this was no fault of the staff or property itself, the whole city was out. The breakfast situation wasn’t great, there were limited options, but for the price it was really nothing to complain about.
breakfast very basic
Elevator, clean, location.
Steamy room no airco.
A motor with the sound of an airplane engine next to room.
Employees were very kind
Rooms were good enough
Lack of shampoo in the bathroom
El personal ha estat molt amable i ens han ofert totes les facilitats a l’estada. La nostra habitació era comfortable.
L’esmorzar és justet
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