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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Mercure Krakow Stare Miasto offers air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and city views in selected rooms. The comfortable beds with quality bed linen ensure a restful stay.
Delicious Dining Options
Guests can enjoy a variety of breakfast choices from buffet to à la carte or vegetarian options. The hotel's restaurant serves delectable international cuisine, with vegetarian and gluten-free dishes available upon request.
Convenient Facilities
With a fitness centre, free WiFi, and private parking on site, Mercure Krakow Stare Miasto ensures a convenient and enjoyable stay for all guests. Additionally, the 24-hour front desk and room service cater to guests' needs promptly.
Book your stay at Mercure Krakow Stare Miasto for a delightful and hassle-free experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 120 per day.
Location
Guest Reviews
Przemiły personel
Śniadania na (3-4)
Excellent location, close to train station, restaurants, and transportation. Friendly staff, squeaky clean, had bathtub/shower combo and very comfortable beds.
Los desayunos y la ubicación
Qué no hablarán nada de Español
Hotel dobrze zlokalizowany, dobre pokoje - wygodne i wystarczająco komfortowe. Bardzo uprzejma i przyjazna obsługa. Świetne śniadania, aczkolwiek bez frykasów. W związku z tym uważam, że cena 90zł za śniadanie jest wygórowana. Ciekawe manu w restauracji, aczkolwiek ceny odstraszające i prowokują do skorzystania z restauracji poza hotelem.
Ceny, ceny, ceny, Rozumiem, że za bardzo smacznego tatara (choć porcja niewielka) trzeba zapłacić ok.75zł, ale czemu do niego chleb (kila małych kromek + masło) kosztuje 20zł? To samo dotyczy innych bardzo podstawowych rzeczy - mała butelka wody mineralnej za 20zł..... Takie podejście zniechęca do korzystania z oferty restauracji i trochę kładzie się cieniem na wizerunku hotelu. Przysłowiowy "strzał we własne kolano"...
Room clean
5 Stars, here’s why:
- clean room with comfortable beds and bathroom
- location is perfect with the Galleria right across the street and train station. Old Town is also within walking distance
- breakfast was good for a fee. If your flight is early, they have pretzels to go at the lobby
Hotel tuż obok dworca Kraków Główny, a dodatkowo bkisko na Stare Miasto, obsługa bardzo miła i super śniadania.
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