ibis Cartagena Marbella

Hotels
•
ibis
8 (3600 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3600 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
E
Eliana • solo_traveller • co
4
Mal inversion
Pros:

El baño limpio

Cons:

La atencion pesima

2026-04-17 • via Nuitee
B
Benjamin • family_with_children • be
6
Pros:

Le calme vu que c est du double vitrage aucun soucis pour dormir vu l emplacement sur le boulevard.

Cons:

Rien d extra. Un ibis clasique quoi ni plus ni moin

2026-04-16 • via Nuitee
C
Cipi Drago • solo_traveller • ro
8
Binisor
Pros:

Personalul amabil. Hotelul aproape de plaja. Pat confortabil.

Cons:

Intrarea in hotel, receptia, aveau un aspect prafuit, neelegant. Cartelele de la usa se de-magnetizau. E destul de departe de centru.

2026-04-16 • via Nuitee
L
leonor • solo_traveller • us
3
Mala
Pros:

Poco

Cons:

Las toallas ,no tienen nada en la habitación ni una botella de agua por si uno llega tarde , la toalla del cuerpo solo y ni una toalla de cara y manos súper desatento ,

2026-04-16 • via Nuitee
D
Daniel • couple • co
10
2026-04-15 • via Nuitee
A
ALVARO • couple • pe
7
2026-04-14 • via Nuitee
V
Vanessa • couple • co
7
2026-04-14 • via Nuitee
J
Jorge • solo_traveller • co
9
Muy agradable en general
Pros:

Ubicación

Cons:

Tardó un poco en llegar la factura

2026-04-13 • via Nuitee
R
Ronald • solo_traveller • us
8
Pros:

Staff was very friendly and attentive. The included breakfast was good. The location was in a safe beach area, and between the airport and tourist locations.

Cons:

The rooms are a bit small but nice.

2026-04-13 • via Nuitee
L
Luis Fernando • solo_traveller • co
10
2026-04-10 • via Nuitee
R
Rodrigo • solo_traveller • co
6
Hotel aceptable, pero no tomes el desayuno ahí
Pros:

Disponibilidad de parqueadero

Cons:

Me he alojado varias veces en este hotel y el desayuno ha ido desmejorando paulatinamente. Esta vez fue desastroso. Se acabaron los huevos revueltos, no había mantequilla (aunque si estaba el anuncio, no había el plato típico anunciado (el recipiente estaba vacío). El jamón estaba rancio.
Y el colmo!! se acabó el café y tuve que esperar para poder tomarme una tasa.
Parece que los empleados no pueden solucionar inconvenientes rápidamente.
Esto ocurrió el Jueves 9 de Abril de 2026 a las 7.00 am. que es la hora a la que la mayoría de huéspedes toman el desayuno

2026-04-10 • via Nuitee
J
José Silvani • couple • br
10
Muito, mais muito maravilhosa.
Pros:

Acomodação aconchegante, limpa, tudo de bom mesmo, eu recomendo.

Cons:

Sem pontos negativos.

2026-04-10 • via Nuitee
P
Pino Cañon • extended_group • co
10
2026-04-09 • via Nuitee
S
Sofía • couple • mx
10
Pros:

El personal muy amable

2026-04-09 • via Nuitee
S
Sofía • couple • mx
10
Pros:

El personal amable, limpio y cómodo

2026-04-09 • via Nuitee
A
Alejandro • couple • co
7
Pongan piscina
Pros:

La atención fue buena.

Cons:

La puerta estaba mala se demoraba demasiado en funcionar

2026-04-07 • via Nuitee
D
Diego Fernando • couple • co
10
2026-04-07 • via Nuitee
• solo_traveller • co
7
2026-04-05 • via Nuitee
R
rubendar58 • family_with_children • co
8
Pros:

La localización y la atención

Cons:

Al desayuno le falta más variedad

2026-04-05 • via Nuitee
R
Remorn • couple • us
3
I was disappointed especially because it was not my first time staying at this hotel
Pros:

Location is good

Cons:

I stayed here a few times and this one particular time the room had a weird odor. Pillow case was slightly ripped and sheet was small for the bed.

2026-04-04 • via Nuitee