ibis Cartagena Marbella

Hotels
ibis
8 (3600 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3600 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
L
Luis solo_traveller co
9
2026-03-07 via Nuitee
S
SHAYNAL solo_traveller au
9
Front of house received me with a real warm welcome . The hotel iticks all the boxes
Pros:

Location was perfect . Hot water shower . Front of house staff were incredibly professional

2026-03-04 via Nuitee
N
Nita couple nz
8
Convenient location and good value for money
Pros:

Good buffet breakfast with plenty of choice. Room was clean and comfortable.

Cons:

Some items of minor repair and maintenance in the room, eg bathroom door was hard to shut properly and shower handle was not properly attached, however shower could still be used.

2026-03-03 via Nuitee
M
Muriel solo_traveller us
10
Smooth no glitches
2026-03-03 via Nuitee
A
Ana family_with_children co
10
2026-03-02 via Nuitee
I
Ingrid family_with_children pa
10
2026-03-01 via Nuitee
A
AMADEU family_with_children br
8
2026-03-01 via Nuitee
F
Francisco Reinaldo solo_traveller co
8
2026-03-01 via Nuitee
L
Leonilde solo_traveller br
9
Cons:

A limpeza do quarto deixou a desajar

2026-03-01 via Nuitee
S
Steven solo_traveller co
6
2026-02-28 via Nuitee
F
Frederick solo_traveller gb
8
Pleasant international style hotel
Pros:

The attraction of this hotel is the proximity to the sea, albeit with a massive dual carriageway between building and ocean, and easy access to the airport. It is also a nice change from the hustle and bustle of the old town of Cartagena. The rooms are fine and it is pretty easy to take Ubers around and about. I really liked the little restaurants and bars right next door - much cheaper of course than eating and drinking at the Ibis itself. The beach was fine but the sea was pretty rough - I found that my 'swimming' was confined to diving into the breakers.

Cons:

I'm not sure if the rooms were value for money. The hotel has something like 18 floors - it's a little corporate. But it's a reliable option. This is nothing to do with Ibis, but I took the Five Islands tour and would give it 5/10. I envisaged lots of swimming in clear blue seas but in fact it was a more regimented than that and a lot of the time I suspected I was being held captive to various people trying to get me to spend money. But don't take my word as law - I reckon the younger you are (ie 18-30) the more likely you are to think the whole thing is a blast. But don't go if you get seasick!

2026-02-27 via Nuitee
J
Jorge Castillo family_with_children pe
10
Pros:

La limpieza

Cons:

Que las ventanas estén siempre cerradas y no entre ventilación natural

2026-02-23 via Nuitee
P
Patryk Jan solo_traveller se
10
2026-02-23 via Nuitee
S
Samantha couple us
10
2026-02-22 via Nuitee
J
juan francisco couple co
7
2026-02-22 via Nuitee
R
Raymond couple nl
7
2026-02-14 via Nuitee
R
RosaMaria369 extended_group pe
9
Buern hotel
Pros:

Un buen hotel.
La habitación es pequeña pero cómoda y con todo lo necesario.
El desayuno, bastante variado y bueno.
Muy bonito que está frente al mar.

Cons:

La zona no es tan caminable ni céntrica, pero es cercana al centro en taxi

2026-02-14 via Nuitee
Y
Yara Romero solo_traveller co
2
2026-02-13 via Nuitee
E
Esteban extended_group cl
8
Pros:

Hotel cómodo, ideal para poder trabajar mientras se viaja. Baño con agua caliente. Aire acondicionado en la habitación. Escritorio para trabajar, tanto en la habitación como en el lobby.

Cons:

El aire acondicionado botaba agua, por lo que era necesario tener una toalla todo el tiempo en la entrada del baño, y ello generaba que la madera de la puerta estuviera un poco echada a perder. De la ducha era fácil que saliera el agua, por lo que el baño quedaba siempre mojado.

2026-02-13 via Nuitee
O
Ochoa solo_traveller co
8
2026-02-12 via Nuitee