ibis Cartagena Marbella

Hotels
•
ibis
8 (3692 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3692 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
H
Hateortua • solo_traveller • co
1
2026-05-09 • via Nuitee
L
Luis • couple • co
6
Buena ubicación
Pros:

Muy buena ubicación, limpia habitación, tener cuidado al pasar la avenida para ir a playa.

Cons:

que no hay café de cortesía cobran 7milpesos por tomar uno, no hay internet solo canales nacionales, esta prohibido abrir ventanas, es como un bunker con vista y aire acondicionado.

2026-05-08 • via Nuitee
J
Juan • couple • co
8
Pros:

Todo estuvo bien. Tuvimos un inconveniente con el aire y nos cambiaron de habitación.

2026-05-07 • via Nuitee
I
Isabelle • extended_group • fr
10
2026-05-05 • via Nuitee
I
Isabelle • extended_group • fr
10
2026-05-05 • via Nuitee
N
Nileth • family_with_children • co
10
Pros:

Excelente, práctico y sencillo. Atencion amable

2026-05-04 • via Nuitee
K
Karol Andrea • solo_traveller • co
5
Pros:

En general es bueno, pero no tiene la calidad vs el precio que pague. Debería ser más económico para lo que ofrecen.

2026-05-04 • via Nuitee
A
Alejandro • couple • co
10
2026-05-04 • via Nuitee
Y
Yuri • solo_traveller • br
10
2026-05-04 • via Nuitee
F
Falconi • family_with_children • ec
8
Buena relación calidad-precio
Pros:

Me gustaron la ubicación y la atención

Cons:

No ofrecen agua en el lobby. Para conseguir agua, hay que ir al restaurante. Con las temperaturas de Cartagena, se debe asegurar el acceso libre a agua potable para los huéspedes, aún si no desayunan en el hotel

2026-05-04 • via Nuitee
M
MARIA • family_with_children • co
9
Cons:

Servicio de televisión complicado

2026-05-02 • via Nuitee
H
Hernández • extended_group • co
8
Pros:

Restaurante

Cons:

El Aire no enfriaba mucho

2026-04-29 • via Nuitee
F
Francisco Rojas • family_with_children • co
8
2026-04-29 • via Nuitee
M
Martínez • solo_traveller • co
7
Hotel Ibis Cartagena agradable y seguro.
Pros:

amabilidad y seguridad

Cons:

no hay piscina, no puse atención a esto cuando lo aparté o lo pase por alto a la hora de hacer la reserva

2026-04-28 • via Nuitee
E
Eliana • solo_traveller • co
5
2026-04-27 • via Nuitee
C
Claudia • solo_traveller • co
7
Negocios.
Pros:

Limpio

Cons:

Desayuno costoso. Llave de puerta se trababa todo el tiempo, era difícil el acceso al cuarto.

2026-04-27 • via Nuitee
E
Edison • couple • co
10
2026-04-27 • via Nuitee
J
Jaime • couple • us
6
Just ok
Pros:

Location

Cons:

Small rooms;
Lavatory design would splash to the floor
Door lock deficient. Had to almost always ask for electronico key to be recharged

2026-04-27 • via Nuitee
I
Isaac Emanuel • solo_traveller • co
7
Puede ser mejor.
Pros:

La tranquilidad.

Cons:

La atención en la recepción fue pésima! Una empleada llamada Jennifer con muy mala actitud y poco colaboradora.

2026-04-26 • via Nuitee
N
NANCY • solo_traveller • co
10
Pros:

Que no se siente el ruido exterior

2026-04-24 • via Nuitee