ibis Cartagena Marbella

Hotels
ibis
8 (3801 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8
Based on 3801 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
F
FLAVIA extended_group br
10
2026-08-15 via Nuitee
D
Dori solo_traveller br
7
Pros:

A localização o restaurante e o atendimento dos funcionários.

Cons:

O banheiro do quarto inunda e o café da manhã não tem muita variedade e tem muita coisa industrializada.

2026-08-14 via Nuitee
M
Mary solo_traveller co
10
Una feliz estancia en Ibis Marbella Cartagena
Pros:

Excelente servicio

Cons:

Todo me gustó

2026-08-13 via Nuitee
J
Johnattan couple co
10
Would love to have shuttle service to the airport
Pros:

Love the location

Cons:

No pool

2026-08-12 via Nuitee
S
Stefany solo_traveller bo
7
Pros:

La vista y y las habitaciones

Cons:

El personal no es muy atento con la limpieza en las habitaciones.

2026-08-12 via Nuitee
M
María couple co
10
2026-08-12 via Nuitee
L
LAIS PINHEIRO solo_traveller br
7
Pros:

Very convenient place

Cons:

There's no pool. Too bad

2026-08-11 via Nuitee
M
Monica solo_traveller co
10
Pros:

El hotel está muy bien ubicado, el personal es muy atento y servicial. El desayuno es muy variado, todo estaba delicioso.

Cons:

El lobby y el restaurante son calurosos.

2026-08-10 via Nuitee
A
Alexander couple co
5
Cons:

La atención, pésima

2026-08-10 via Nuitee
L
Luis couple co
8
Una buena ubicación
Pros:

Bien ubicado cerca a todo

Cons:

Un poco descuidado en los detalles la habitación esperaba más amplia el desayuno podría ser de mejor calidad

2026-08-07 via Nuitee
J
Jose Manuel solo_traveller co
10
2026-08-07 via Nuitee
J
Juliana solo_traveller co
8
2026-08-04 via Nuitee
J
Juan couple us
9
Great room view to ocean
Pros:

Room view and cleanliness

Cons:

Rate. Booking through your website was too complicated and I booked in booking and dis not get the same rate…

2026-08-04 via Nuitee
D
Diana solo_traveller co
3
Regular
Pros:

No , desayune porque sali muy temprano
Pero el dia que llegue al hotel subi por algo , y la verdad poco amable el señor que estaba ahi

Cons:

la gente , es poco amable , la verdad ,
ademas solicite la factura electronica y no son eficientes con el tema

2026-08-03 via Nuitee
G
Gianluca Gasca solo_traveller co
10
Pros:

El orden

Cons:

La ubicación es buena, pero pocas cosas a pie

2026-08-02 via Nuitee
M
Monica Yineth solo_traveller co
8
Pros:

Good rooms

Cons:

Don't have a gym

2026-07-25 via Nuitee
M
Monica Yineth solo_traveller co
8
2026-07-25 via Nuitee
M
Martha Claudia solo_traveller mx
10
Pros:

Tiene lo necesario

2026-07-24 via Nuitee
S
Sebastian solo_traveller co
3
Pros:

La habitación fue cómoda y limpia.

Cons:

Pésimo servicio y políticas absurdas con los huéspedes.
Me hospedé una noche en este hotel por motivos de trabajo. El precio de la habitación incluye el desayuno, pero lamentablemente limitan el consumo de café. Al intentar seguir consumiendo café por la mañana mientras trabajaba, el personal me informó que por norma no estaba permitido después del horario de desayuno. Es inaceptable que una cadena de hoteles no considere el café como un beneficio básico para sus huéspedes.
No recomiendo hospedarse aquí si buscan una estancia cómoda para trabajar, ya que sus políticas de servicio son pésimas.

2026-07-22 via Nuitee
P
PAMELA LARA couple gt
10
2026-07-22 via Nuitee