ibis Cartagena Marbella

Hotels
•
ibis
8 (3600 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3600 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
C
Cristancho Rincon • couple • co
7
2026-03-21 • via Nuitee
G
gustavo ruben • family_with_children • ar
10
2026-03-21 • via Nuitee
A
Andres • extended_group • co
5
2026-03-20 • via Nuitee
A
Arteaga • couple • co
8
2026-03-19 • via Nuitee
R
Robson • couple • br
10
excelente custo benefício
Pros:

praticidade

Cons:

café da manhã

2026-03-18 • via Nuitee
G
Gonzalez Polo • family_with_children • co
7
Desepcion !!!
Pros:

La vista es hermosa !!! Y está mui bien ubicado

Cons:

No tiene balcón es mui pequeńa la habitación el desayuno es mui limitado para la tarifa que uno paga se espera algo mucho mejor en cuanto al desayuno, el personal es muy amable pero no volvería a este hotel la verdad

2026-03-17 • via Nuitee
L
Leonel Yesid • couple • co
10
2026-03-15 • via Nuitee
M
Manuel • extended_group • co
10
2026-03-14 • via Nuitee
M
Maria Paula • solo_traveller • co
1
Muchas cosas por mejorar
Pros:

La atención del personal muy buena

Cons:

Las instalaciones, los pasillos huelen muy mal, tiene una alfombra que no se ve limpia, el aire acondicionado perdia mucha agua.

2026-03-14 • via Nuitee
R
Ricardo • couple • co
8
2026-03-13 • via Nuitee
G
Gonzalez • solo_traveller • mx
9
Estancia: bien, Internet: mal.
Pros:

Desayuno me parece un poco caro.

Cons:

El Internet no opera bien, no pude recibir mis correos.

2026-03-11 • via Nuitee
M
Maria Constanza • family_with_children • cl
6
Cons:

Tarjetas malas
Deco TV malo
Caja fuerte mala
Una lámpara mala

2026-03-08 • via Nuitee
T
thomaslK5077JU • Couples • Hollywood, Broward County, Florida
10
Excellent Hotel Close to Walled City
Pros:

Now Ibis Hotel are basic but meets all your expectations of clean, comfortable and excellent service. The rooms are small but more adequate with cubby holes for storage and open closet area. Great shower and unlike many Ibis even a small fridge. Directly across from Beach. Buffet Breakfast is only a 12 USD add on per person but has a huge selection.
I must mention desk clerk, Mateo, who always was responsive, efficient, and engaging. He made our stay memorable.
You can walk to walled city in 20 minutes or take Uber for about $3 USD (11,000 COP)
Outside to south are 2 small restaurant the first with street foods and the other authentic Colombian style means very affordable and extraordinarily delicious a

2026-03-07 • via Tripadvisor
L
Luis • solo_traveller • co
9
2026-03-07 • via Nuitee
S
SHAYNAL • solo_traveller • au
9
Front of house received me with a real warm welcome . The hotel iticks all the boxes
Pros:

Location was perfect . Hot water shower . Front of house staff were incredibly professional

2026-03-04 • via Nuitee
N
Nita • couple • nz
8
Convenient location and good value for money
Pros:

Good buffet breakfast with plenty of choice. Room was clean and comfortable.

Cons:

Some items of minor repair and maintenance in the room, eg bathroom door was hard to shut properly and shower handle was not properly attached, however shower could still be used.

2026-03-03 • via Nuitee
M
Muriel • solo_traveller • us
10
Smooth no glitches
2026-03-03 • via Nuitee
A
Ana • family_with_children • co
10
2026-03-02 • via Nuitee
I
Ingrid • family_with_children • pa
10
2026-03-01 • via Nuitee
A
AMADEU • family_with_children • br
8
2026-03-01 • via Nuitee