The Chicago Hotel Collection River North

You’re front desk lady was incredibly rude and when I told her I can’t afford parking she practically laughed in my face and refused to refund my stay

Everything was perfect!!! Will definitely visit again!

Safe neighborhood

Nice !

They have some weird fee structure but they are included in the Expedia price.

That being said if you are going here maybe look into the perks of their resort fee and incorporate it into your plans ahead of time.

Very friendly staff.

This was a very good stay for the price we paid. Modern interior, good sizes rooms, AC worked very well, average hotel beds, close to the L. Parking is $42 per night which is expensive but it’s normal for a big city, but parking is under the train tracks and kinda confusing. Overall, I’d stay here again if the price was better than other options.

The bed was not made. The cost was very high given the low quality. The costs are hidden and did not appear high but they charge “processing fees” and it is $41/night to park the car under the train trestle on a dirt road. The gym facility does not work (two stationary bikes in a basement).

The location is pretty good, the subway pass by the side of the building but the noise is not too loud to do it uncomfortable in the night when you sleep, me and my friends would like to stay again when we have the opportunity to came back to Chicago

Room was smaller than expected. No breakfast, serverd daily like the booking cite states also no pool. I wouldn't recommend staying here for a long stays or for small children especially if you plan on using amenities that most hotels have ie breakfast, pools, game room etc

No gym, no breakfast, food vouchers for restaurant.com worthless (no participating restaurants near the hotel) and hidden fees.

Very noisy. On the top of noise from metro plumbing pipes makes noise i had twice during one night.

There with a friend for a concert - we wanted someplace with easy access to the L Train. This was definitely it! We were on the 2nd floor with a window right next to the tracks and could barely hear the train go by. Didn't hear any of our neighbors, and the staff was always helpful and friendly!

I love the staff; all of them

solid hotel option
clean
no sink in room but they provide with water bottle

Great staff

It was a wonderful place to stay!

Unexpected fees at check in. Room is grungy and has a bad smell. Bed is dirty. Ick.

The pictures didnt match the stay.next to subway. It looked better in pics

I loved staying here! The staff was great and the neighborhood was quiet but near lots of attractions. .

The room was smaller than I expected but not too bad, especially since I was just there to sleep. The bed was soft and comfy, but the pillows could have been a bit nicer (but I'm a pillow snob, so take it with a grain of salt). I was so pleasantly surprised to discover the hotel towel FULLY WRAPPED AROUND MY VERY PLUS SIZED BODY. Could. Not. Believe.
The room was right under the L but it wasn't super loud, I barely noticed it after a while. The walls are not very thick, however, and the ceilings are open to the pipes (industrial, not falling apart lol) and that's where the noise came from. And the light on the TV was soooooo bright that it was irritating as I tried to sleep.
Overall, a good place for one night.