Hotel El Cid Plaza Premium

Hotels
8.4 (117 reviews)
Carrera 10 # 20-78 , Tunja , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise from surrounding areas

Categories

Cleanliness
6.98
Some concerns were raised about the cleanliness of the room, particularly regarding the state of the mattress.
Service
9.45
Many reviews praised the attention and friendliness of the staff.
Location
9.49
Multiple reviews highlighted the hotel's central location and proximity to major attractions.
Room Quality
7.94
There were concerns about room amenities and noise, affecting overall comfort.
Amenities
7.97
Feedback indicated a lack of variety in breakfast options and some issues with hot water.
Value for Money
8.93
The price point was considered reasonable by several guests, though some noted discrepancies in booking.
Food and Beverage
7.48
The breakfast was appreciated, but guests desired more variety.
Overall Experience
8.95
Overall, guests had a mostly positive experience, with some noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Luxurious Accommodations
Step into comfort and style at Hotel El Cid Plaza Premium. Each room is equipped with modern amenities, including a kitchen, dining area, and a TV with cable channels. Some rooms even offer stunning city views for a truly memorable stay.

Convenient Services
Enjoy a seamless stay with our 24-hour front desk, concierge services, and currency exchange. Whether you need assistance or recommendations, our dedicated staff is here to ensure your needs are met promptly and efficiently.

Exciting Activities
Unwind and have fun with a game of billiards or explore nearby attractions like Museo del Carmen and Gondava Theme Park. After a day of adventures, indulge in a delicious American breakfast to kickstart your morning.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel El Cid Plaza Premium now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.93
Food and Beverage: 7.48
Overall Experience: 8.95
S
Sebastián • extended_group • co
1
La peor
Pros:

Nada

Cons:

La atención

2026-04-11 • via Nuitee
A
Angie • solo_traveller • co
10
Pros:

La ubicación es genial muy cerca del centro y rodeado de zona comercial, el personal siempre es muy amable

2026-04-08 • via Nuitee
P
PipeFelipe • couple • us
10
2026-04-06 • via Nuitee
A
Argemiro • couple • co
5
Poco satisfecho
Pros:

La cama

Cons:

El espacio de la habitacion es muy pequeño para dos personas . es muy incómodo
Adicionalmente el desayuno con el costo beneficio no es el adecuado. Fruta, huevos y chocolate.

2026-04-04 • via Nuitee
C
CARLOS EMILIO • family_with_children • co
8
2026-04-03 • via Nuitee
J
Jaime Luis • couple • co
8
2026-04-01 • via Nuitee
L
Lobotex • solo_traveller • co
10
2026-03-31 • via Nuitee
K
Knut Thilo • couple • de
9
2026-03-31 • via Nuitee
L
Lancheros Olmos • solo_traveller • co
7
2026-03-25 • via Nuitee
J
Jose Leonardo • couple • co
10
excelente atención
Pros:

excelente ubicación
muy buen desayino
excelente atención y servicio

2026-03-24 • via Nuitee
J
Jairo • couple • us
1
Go anywhere else.
Pros:

The pillows were covered in plastic, shower was warm for 45 seconds. One towel in the room. And the rooms faced to the open atrium of a shopping mall.

Cons:

Loud. Uncomfortable bed and pillows, shower was barely warm. Room had no windows or fan.

2026-03-23 • via Nuitee
D
Diego Alejandro • solo_traveller • co
8
Pros:

La atención y comodidad

Cons:

En general todo estuvo muy bien

2026-03-16 • via Nuitee
L
LUIS RIOS • couple • co
10
Pros:

Tranquilidad del lugar

Cons:

Sin comentarios

2026-03-16 • via Nuitee
V
Victor Julián • couple • co
10
Pros:

Amabilidad

Cons:

Nada

2026-03-14 • via Nuitee
S
Sergio Alejandro • extended_group • co
8
2026-03-13 • via Nuitee
G
Gómez • solo_traveller • co
10
2026-03-10 • via Nuitee
A
Alexandr • couple • sa
5
Сомнительно
Cons:

Завтрак это шутка, а не еда, завтракать будите в другом месте.
Шумно.
Я не получил сдачу от администратора. Он не отдал мне мои деньги, ни в день заезда, ни в день выезда.
Горничная украла перчатки... Зачем?

2026-03-08 • via Nuitee
F
Filip • solo_traveller • cz
8
Limpio y tranquilo, eso es todo lo que yo queria
2026-03-04 • via Nuitee
A
Alejandra • solo_traveller • co
10
2026-03-04 • via Nuitee
M
Maria Jose • family_with_children • co
5
Agradable
Pros:

El personal del hotel y el desayuno, excelentes.

Cons:

Las instalaciones pueden mejorar significativamente.

2026-02-14 • via Nuitee