Kristhal Plaza

Hotels
Independent
9 (24 reviews)
Avenida Colombia 3 - 93, Pent House 801, San Andrés, San Andrés y Providencia, 880001 , San Andrés , CO

Facilities

Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Television in common areas
Tours/ticket assistance
Water dispenser
Handrails in stairways
Well-lit path to entrance

Review Highlights

Pros:
Beautiful location
Helpful staff

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
8.93
Chyli was so helpful and a fantastic host!
Location
9.47
Beautiful location - views from the balcony were amazing.
Room Quality
8.92
Comfortable room, suited me perfectly for a short break.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:36

Property Description

Terrace with Stunning Views
Witness breathtaking views from our terrace and indulge in the beauty of your surroundings. Enjoy the serenity coupled with the convenience of concierge services and a cozy communal living room.

Convenient Amenities
Our featured amenities include luggage storage, an elevator for easy access, and a refreshing water dispenser for your convenience.

Comfortable Accommodation
Relax in one of our 7 uniquely decorated guestrooms, each equipped with minibars and LED televisions. Stay connected with complimentary wireless internet and unwind with satellite programming. Plus, our well-appointed bathrooms ensure a pleasant stay.

Immerse yourself in luxury at Kristhal Plaza in San Andrés — your beachside retreat awaits!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9
Based on 24 reviews
Cleanliness: 8.96
Service: 8.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
H
Helen
10
Pros:

Beautiful location - views from the balcony were amazing. Comfortable room, suited me perfectly for a short break to San Andre’s. Chyli was so helpful and a fantastic host!

2025-08-19 via Nuitee
E
edward
6
Pros:

Staff really friendly, but the property is not what you expect on a trip… be ready!

2023-05-06 via Nuitee
E
elad0e Solo travel
10
Breathtaking view in a cozy apartment #801
Pros:

Yes this place (apartment 801) is amazing, even more than the photos and the view is breathtaking. But the vibe is what did it for me. Shirley and Linda, the managers, are so amazing. As soon as I arrived they treated me like family and I fell in love with the place right away.
PS - Shirley’s arepas are so good and I don’t even like arepas lol

2023-03-02 via Tripadvisor
W
Wagner A
8
Um hotel simples, para quem só precisa dormir nele
Pros:

Ficamos somente uma noite! A localização é privilegiada! A Chili, que deve ser a proprietária/gerente nos foi muito simpática apesar de chegarmos às 2 da manhã por conta do voo! As instalações são muito simples. Uma boa aventura!

2023-02-19 via Nuitee
E
Elisabete
10
Maravilhoso San Andreas
Pros:

O hotel é maravilhoso..o atendimento da Chile é show um encanto de pessoa,sempre disposta a nos atender, tirar dúvidas.. uma simpatia voltarei sim pois foi uma estadia ótima..
Em frete a praia e próximo ao centro
vista da sacada maravilhosa 💙💚 toda a praia ..

2023-01-17 via Nuitee
J
Jose Fernando
10
Pros:

Buenas noches, la atención que nos brindaron buena muy contentos, hermoso el hotel una vista al mar hermosa unos amaneceres y atardeceres muy hermosos, el hotel muy bien ubicado muy central todo lo que quiera está muy cerca baños muy limpios todo el hotel muy espectacular siempre que viaje me voy a hospedar en este hotel muchas gracias kistal plaza por darnos esta experiencia tan hermosa

2022-09-07 via Nuitee
H
HERBERT
10
Pros:

Nice place to stay, the Kristal Plaza is safe and has wonderful decoration, also has a beautiful view of the ocean where you can watch Johnny Cay.

2022-08-14 via Nuitee
J
José Luis
4
Pros:

Es un departamento compartido que en ningún momento especifican en la página, es muy incómodo estar con más gente

2022-03-10 via Nuitee
J
Jessica
8
Aceptable, pero con sus detalles
Pros:

Al llegar nos llevamos la sorpresa de que el departamento se comparte con otros huéspedes. Los espacios comunes (sala de estar, comedor) erán cómodos y limpios. La cocina y comedor no se podian usar supuestamente por medidas del covid, sin embargo si se podia usar por algunas personas. La habitación tenia espectacular vista, buen espacio, baño amplio, televisor con solo 3 canales nacionales, sin internet (solo habia internet en sala de estar) y para eso habia que bajar al primer piso. No habia agua caliente, el aire acondicionado en mal estado, la cama era dura, el cerrojo de la puerta estaba en mal estado por lo que daba poca seguridad. Buen aseo en general, aunque las toallas olian mal al igual que las almohadas. Lo Mejor, la atención de la anfitriona Chili, un encanto de persona, muy servicial y amable. La ubicación es fantástica, solo hay ruidos durante el dia pero a las 10 de la noche llega la policia y evacuan a todas las personas que deambulan por el paseo peatonal.

2022-02-24 via Nuitee
L
LESTER
10
EXCELENTE!
Pros:

Excelente lugar para hospedarse, a un paso de la playa. Gladys la encargada un amor de gente.

2021-11-21 via Nuitee
J
Jose Antonio partner
8
Pros:

I liked the fact that I had a great view to the beach and a lot of restaurants and shopping. I didn't like that fact that there were making repairs to the building while we were staying there.

2021-11-09 via Nuitee
C
CARLOS ALBERT
8
Pros:

Muy especial la persona a cargo quien facilita todas las cosas.

2021-07-21 via Nuitee
V
Verified traveler partner
10
Pros:

Gracias ! La estadía fue agradable tranquila y bonita, lo único que recomendaría es arreglar las puertas para que no suenen con el
Viento, y en las mañanas ser un poco menos ruidoso 😂😂 pero les doy de 10/ un 08

2021-06-03 via Nuitee
I
ilham
2
Lamentable
Pros:

Horrible a éviter. 2 heures d attente pour une réception inexistante. Nous avons dû batailler pour avoir quelqu un. Nous avons pu monter dans un appartement qui serait un appart hôtel. Or nous avons réserver 2 appart hôtel et nous nous sommes retrouvés dans un appart hôtel avec plusieurs chambres à partager avec des inconnus. Nous avons eu la mauvaise Surprise de rencontrer des inconnus dans le salon la terrasse et la cuisine. A aucun moment dans l annonce nous avons lu que l appartement était partagé ! Des chambres dans un appart un genre de coloc ... La cuisine était dans un état abominablement sale quand nous sommes arrivées
Les draps et serviettes n’ont pas été changés. Car soit disant les chambres n’était pas prête. Pas de douche disponible car pas d eau. Ce matin pas d eau non plus. Des bruits de vitres cassés avec le vent vous empêchent de dormir dans votre chambre. Ménage pas fait. Odeur d humidité
Draps et serviettes pas changés.
Bref déconseillé totalement
La personne qui nous a reçu n’a. Pas été aimable du tout. Refus radical de faire chauffer son plat dans la cuisine après le couvre feu. Frigo très sale. Vitre casse . Pour le prix c’est du vol pour un appartement aussi lamentable . Nous avons payé la même chose pour un hyatt Regency qui est un hôtel 5*.

2021-05-22 via Nuitee
M
mayal898 Friends getaway
10
Quaint and Welcoming
Pros:

We have a lovely stay here! It’s right in the heat of all the fun going on. Across from the beach 💙 family owned so it has its own charm. It’s the tallest building over looking the ocean. Safe, Secure, and a homey touch.

2021-05-04 via Tripadvisor
M
michael
8
Pros:

Great service, amazing views and right on the beach!

2021-02-17 via Nuitee
A
Andrés
2
It is a shame this place can even be call a hotel
Pros:

This place is not even a hotel. It is a very large apartment with many rooms trying to pass as a hotel. There is no reception. You have to take the elevator to second to last floor and knock on a door. Hopefully, they will open which took a long time for my wife and me. We booked a room with a view of the ocean but was not given such room.

If you are handicapped in no case book this place. In order to get to our room we needed to go up a staircase that moved once you were on it. I called it the staircase of death because sooner or later that staircase will break and seriously injure someone.

It is a shame that this place can even call itself a hotel. Extremely disappointed. I have had bad experiences in my life but this place now has the honor of know it is by far my worst experience.

The rooms were clean and somewhat appropriate but that is like renting a car and the sales guy telling you, "it has seats."

2020-03-31 via Nuitee
M
Maria del pilar
2
Muy mala experiencia cliente
Pros:

El lugar tiene una linda vista y las personas que te reciben son muy amables, sin embargo este no tiene un buen servicio de Wifi, no entrega recibo o factura por lo pagado y no hay una buena respuesta por parte de la dueña para solucionar las necesidades de los huéspedes.

2020-03-09 via Nuitee
L
Larry
6
Great view, location very misleading
Pros:

Good—friendly service, WiFi, view of ocean

Bad—location was way different than shown on hotels.com, no hot water in shower and needed to ask for potable water to brush teeth

2020-02-28 via Nuitee
V
Verified traveler family
4
Pros:

the ocean view it is very good, but the place it is dirty and nobody care nothing.. even there are a leak at the AC and in the bath at the wall, shower with hair and sand front customer before.. , the TV it is not working in diferent rooms , some lock at your door room it is not working.. so. your suitcase it is not sure...even ...all the electronic lock room door has the same password...so any way it's not sure ... All it's a disaster. And it's a shame.. because it's a property with good potential... but it's dirty and neglected... I hope make solution to all this problems....it's a shame.

2018-12-28 via Nuitee