Four Points by Sheraton Sherwood Park

Hotels
Four Points by Sheraton
9.4 (361 reviews)
1005 Provincial Avenue , Sherwood Park , ca

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent customer service
Clean and comfortable rooms
Cons:
Excessive prices for drinks
Noise issues in some rooms

Categories

Cleanliness
9.4
The room is very clean and the bed is very comfortable.
Service
10
The staff were extremely helpful and accommodating, providing excellent customer service.
Location
9.4
The location is very convenient and works well for repeated visits.
Room Quality
9.4
The room is perfect and the bed and bedding are super comfortable.
Amenities
9.4
The on-property restaurant was mentioned as very good.
Value for Money
9.4
The value is superb, always a first choice.
Food and Beverage
8.4
Excessive amount for drinks was noted, impacting the overall score.
Overall Experience
9.8
Overall an outstanding experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:23

Property Description

Luxurious Accommodation:
Experience comfort and convenience at Four Points by Sheraton Sherwood Park. Our air-conditioned rooms with free WiFi offer a relaxing retreat after a busy day of travel.

Wellness and Dining:
Unwind in our indoor pool and hot tub, stay active in the fitness centre, and indulge in delicious meals at our on-site restaurant. Sip on refreshing drinks at the bar for a perfect evening.

Convenience and Service:
With free bikes to explore the area, a business centre for work needs, and a helpful reception team providing local tips, we ensure a seamless stay for our guests.

Book your stay at Four Points by Sheraton Sherwood Park now to enjoy a blend of comfort, convenience, and top-notch service.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 361 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.8
K
karamchans Business
10
Perfect stay with perfect staffs - Shahil
Pros:

One of the best hotel as always. The management team is great. They have for the best guy Shahil running the service department who always ensure that the people are always happy. No doubt of the best service in the area

2026-04-10 via Tripadvisor
M
Meander02512233678 Business
10
Great team
Pros:

Great hospitality, I feel like 5 star luxury hotel. Thanks you for four
Points team . Lena is good

2026-03-28 via Tripadvisor
2
276rajkumarb Business
10
Four points is great always
Pros:

The staffs are very professional and helpful. The rooms are very neat and clean. Overall great experience. Thanks to leena

2026-03-25 via Tripadvisor
7
747dwaynej Business
10
Thanks to leena and shahil
Pros:

One of the best hotel in sherwood park . Very friendly staffs .

2026-03-24 via Tripadvisor
8
816alwinc Business
10
AWESOME
Pros:

We have been staying at this property for years now and all I can say is everyone is amazing and the property is the best.

Mella and Shahil has been very helpful throughout my stay

2026-03-19 via Tripadvisor
B
Bailey family_with_children ca
10
2026-03-16 via Nuitee
S
ST DENIS solo_traveller ca
10
Great stay
Cons:

Liked all hotel had to offer will stay there again

2026-03-14 via Nuitee
C
CLS1108 Family
4
Not as good as most of the reviews
Pros:

Rooms are clean and spacious. But noise is definitely a problem. There is no sound insulation between rooms and floors, especially near the bathrooms . At 10pm the room above us decided to run a bath and it was so loud it was like they were in our room with us. They were very noisy - we could hear them talking and jumping and banging around. When they drained the tub it sounded like a waterfall in our room. Same thing happened the next night at midnight but the also ran the jets in the tub on top of it. Not cool. Jetted tubs in hotel rooms shouldn’t be a thing. Especially when there’s no sound insulation like this hotel.

The breakfast buffet was awful. Very small and the food was so bad we couldn’t finish it. The eggs Benedict off the menu was apparently good though.

Pillows were horrible. No substance or support at all. Our bed tilted down at the head of the bed. Really weird.

The pool was over crowded. Only 4 loungers present. Pool towels were tint and thin and hard to come by.

We picked this hotels based on the reviews… which in this case… we don’t understand the high ratings,

2026-03-10 via Tripadvisor
V
von Schleinitz solo_traveller ca
6
Happy I chose them but the Hampton across the street was far nicer.
Pros:

Location was convenient for me.

Cons:

Breakfast was disappointing as it was so expensive! There was no $10 breakfast as advertised - more like 15 to 30. Also, I don't think they changed the sheets even once during my stay! Restaurant was very outdated.

2026-03-10 via Nuitee
J
Jensen couple ca
10
Good
Pros:

Everything

2026-03-10 via Nuitee
5
582kendella Business
10
My all time favorite
Pros:

I stayed for my business stay . I will recommend to others for sure . Thanks to Leena

2026-03-07 via Tripadvisor
D
dexters641 Business
10
Great service
Pros:

I always prefer to stay here , always feel like My home . The staff service excellent. Thank you for points management and team. Thank to Leena

2026-03-07 via Tripadvisor
N
nathantM4932YB Couples
2
Limited parking
Pros:

Parking space above ground is very limited and multiple people trying to find parking spaces , under ground parking is 5’5” but not signed until it’s too late and at bottom of the ramp.

2026-03-01 via Tripadvisor
M
Michelle family_with_children ca
3
2026-03-01 via Nuitee
J
John couple ca
8
Good location easy to access comfortable room
Pros:

good location clean

2026-02-25 via Nuitee
D
Dana family_with_children ca
9
2026-02-23 via Nuitee
A
avnits2025 Family
10
Amazing place to stay
Pros:

Clean and very friendly staff

2026-02-15 via Tripadvisor
K
Kim family_with_children ca
6
Front desk was not interested in helping we felt ignored, and paid extra for a feature we didn’t get
Pros:

Clean room, quiet location

Cons:

Because we used booking.com we were not eligible for the free breakfast (this was not made clear to us). I requested and paid extra for 2 Queen 1 sofa bed, our room did not include a sofa bed and no reimbursement was made. Swimming Pool on main floor, we didn’t want to go back to the hotel room dripping wet and the swim towels were embarrassingly small. We requested robes, said they would check, we waited, no one responded, so we approached the front desk told us they only had 4 robes in the hotel and the guest “just before us” requested them.

2026-02-14 via Nuitee
W
wilhelm couple ca
10
2026-02-13 via Nuitee
S
S863AAseans Business
10
Home away from home
Pros:

always best hospitality, front desk staffs are great ,thanks to leena and shahil. Definitely i will recommend to others. thank you

2026-02-08 via Tripadvisor