Royal Victoria - Ex British Embassy

Hotels
8.4 (873 reviews)
5 Place de la victoire port de France , Tunis , tn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Helpful staff
Cons:
Lack of cleanliness
Inconsistent service
Need for room renovations

Categories

Cleanliness
7.64
Some reviewers mentioned that the hotel cleanliness was lacking and needed improvement.
Service
8.91
Most guests praised the nice and helpful service, particularly highlighting specific staff members.
Location
9.15
The location was frequently described as great, with easy access to key tourist areas.
Room Quality
8.1
Rooms were noted as comfortable but some mentioned that they could benefit from modernization.
Amenities
8.13
Standard amenities were provided, but some issues with the shower were noted.
Value for Money
8.09
Overall value was rated well, but guests expressed confusion about additional taxes.
Food and Beverage
8.64
Breakfast and dining options received positive feedback, with good quality food noted.
Overall Experience
8.51
Guests had a generally positive overall experience, enjoying the unique aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:59

Property Description

Luxurious 4-Star Stay in Tunis

Modern Amenities: Enjoy free WiFi, room service, and air conditioning in all guest rooms. Some rooms even feature a private balcony for a touch of luxury.

Convenient Services: Benefit from a tour desk, concierge service, and currency exchange to enhance your stay. The multilingual staff are available 24/7 to assist you with any needs.

Central Location: Situated near popular attractions like Victory Square and Bab El Bhar, our hotel is the perfect base for exploring Tunis. The Tunis–Carthage Airport is also just a short drive away.

Ready to experience a blend of comfort and convenience? Book your stay at Royal Victoria - Ex British Embassy now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 873 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.51
P
Pavan • family_with_children • gb
8
2026-02-14 • via Nuitee
N
nicolas • solo_traveller • fr
8
2026-02-11 • via Nuitee
R
Reyno • solo_traveller • za
8
2026-02-11 • via Nuitee
F
Francesca • extended_group • it
8
2026-02-10 • via Nuitee
C
Cristina • extended_group • es
7
Globalement bien
Pros:

La localisation était idéale et l'ambiance générale est sympa. Le personnel est adorable, 10/10.

Cons:

Coupure d'eau la deuxième nuit qui a duré jusqu'à notre départ, du coup pas d'eau courante et pas beaucoup d'info sur quand est-ce qu'elle allait revenir. Le petit déj était un peu décevant même si la dame qui le servait être extrêmement gentille et m'a préparé un jus d'orange pressée et donné des gâteaux traditionnels sans le demander, vraiment adorable.

2026-02-08 • via Nuitee
C
Catherine • extended_group • us
9
Excellent location and staff.
Pros:

The great support from the reception, from management and dining room staff.
Even before arriving, they corresponded about expectations on room availability and help with transportation.

Cons:

That I didn’t have longer to stay.

2026-01-20 • via Nuitee
E
Emma • family_with_children • nl
10
Beautiful hotel with extremely friendly and professional people!
Pros:

In general, the staff was really friendly and sweet but on top of that they were also extremely helpful with the many requests that I had when organizing my sisters birthday that was happening during our trip. BIG shout out to Mr. Lotfi who is extremely hospitable, kind and always made an effort to make us comfortable while always maintaining professional. He was also very helpful with the organization of our trip, places to go, etc. which made him very reliable. He definitely played a big part in making this an unforgettable trip for us and we will definitely recommend the hotel to others making a trip to Tunis.

2026-01-19 • via Nuitee
K
khelil • family_with_children • ca
10
Excellent sejour ce qui me pousse a revenir a chaque reprise a l'hotel sans hesitation.
Pros:

Disponibilite des services. Personnel tres competents. Excellent services. Propretes et courtoisie

Cons:

Rien a signaler

2026-01-19 • via Nuitee
R
Rajesh • family_with_children • us
7
It was a good value for the money!
Pros:

The location was great, the staff were very friendly, and responsive.

Cons:

The AC wasn’t working great, the bathrooms need a little upgrading / cleaning and the water pressure was weak at times

2026-01-19 • via Nuitee
A
Aleksa • extended_group • ch
7
Trotz des verfehlten ersten Eindruckes ein dennoch empfehlenswertes Hotel.
Pros:

Sehr freundliches und zuvorkommendes Personal.
Lage ist wirklich der Hammer, mitten im Zentrum von Tunis, die wunderschöne Medina ist 5 Schritte weit entfernt.
Ästhetik des Hotels ist wie aussen als auch innen sehr schön.

Cons:

Hotel war am ersten Tag ziemlich unsauber, flecken auf/neben dem Bett, Bettdecke war am ersten Tag nicht da.
Das Badezimmer wurde in einem unsauberen Zustand aufgefunden.
Am nächsten Tag war alles viel sauberer und die Bettwäsche war komplett.

2026-01-19 • via Nuitee
D
De Crescenzo • family_with_children • it
9
Hotel bellissimo e molto suggestivo, oltre che centralissimo!
Pros:

Posizione ottima, colazione soddisfacente e ristorante di qualità anche se un po' caro. Lo staff è supergentile e pronto a soddisfare ogni richiesta dei clienti

Cons:

Aumenterei l'offerta della colazione all'occidentale

2026-01-19 • via Nuitee
K
Kristi Kalamets • family_with_children • ee
8
Majutus kesklinnas
Pros:

Asukoht ja hotelli kujundus oli super. Hommikusöök oli hea. Personaal oli meeldiv ja oli näha, et nad pingutavad.

Cons:

Vannituba vajaks remonti. Aknal on ainult pimendav kardin, võiks olla ka õhuke düll kardin, et valgus tuppa pääseks.

2026-01-19 • via Nuitee
L
Liam • solo_traveller • gb
9
Great location, friendly staff, great restaurant - Highly recommend.
Pros:

The staff were absolutely brilliant, the room was comfortable (I had a balcony which I was very pleased to spend my evenings on), and the range of breakfast food was superb. Highly recommended.

Cons:

The internet was a little bit patchy, but not a deal breaker.

2026-01-19 • via Nuitee
O
okada • solo_traveller • jp
7
Cons:

冷房が効かないため扇風機2台貰いましたが、それでも日が登ってからはかなり暑く感じました。
これからの季節は地獄だと思います

2026-01-19 • via Nuitee
R
Robert John • family_with_children • us
10
Whimsical British Embassy Turned Hotel
Pros:

Excellent location. Beautiful details in a
historic building.

Cons:

Nothing

2026-01-18 • via Nuitee
S
Salma • couple • gb
9
2026-01-16 • via Nuitee
S
Sayed • couple • no
7
Pros:

The hotel was in the middle of the city and the view was quite ok. the staff was kind and helpful.

Cons:

the bed was bad

2026-01-14 • via Nuitee
K
karine • family_with_children • fr
9
2026-01-14 • via Nuitee
C
Clémence • couple • fr
8
2026-01-13 • via Nuitee
S
Smilesrose • extended_group • ch
9
Pros:

Petit déjeuner varié et copieux. La chambre spacieuse et literie confortable. Personnel très sympathique

Cons:

Tout était ok

2026-01-13 • via Nuitee