Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Fantastic breakfast
Very friendly and helpful staff (concierge/restaurant)
Spacious, modern and comfortable rooms
Large pool with bar service
Excellent spa and massage options
Good on-site restaurants; delicious food
Convenient to airport and centre
Clean, well-maintained property
Cons:
Occasional keycard failure / access issue
Pool closing hours considered early by one guest
Drinks and some food perceived as expensive
Rooms cleaned every two days (mentioned as drawback)

Categories

Cleanliness
9
Generally described as clean and well maintained; one reviewer noted rooms were cleaned every two days and another mentioned a carpet issue.
Service
9.9
Consistently praised across reviews—friendly, helpful and attentive staff, specific mentions of concierge assistance and named staff who enhanced the stay.
Location
9
Described as close to Vientiane centre and convenient to the airport; one reviewer noted it is about a 20-minute walk to tourist spots.
Room Quality
9.5
Rooms described as spacious, modern and comfortable with good beds and bathrooms; high-quality furnishings noted.
Amenities
9.6
Strong amenities highlighted: large pool with bar service, high-quality SPA, restaurants, poolside service and nearby Starbucks.
Value for Money
8.7
Generally good value for room and breakfast; some guests found drinks and certain food items expensive, though spa treatments were noted as affordable.
Food and Beverage
9.7
Food and breakfast repeatedly praised as 'fantastic' and 'delicious'; restaurant service singled out positively.
Overall Experience
9.8
Overall excellent experience with numerous recommendations and repeatable positive remarks; only minor issues (keycard, pool hours, occasional cleaning frequency) mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 15:57

Property Description

Luxurious Accommodation
Crowne Plaza Vientiane offers 198 well-appointed rooms and suites blending traditional Lao charm with modern amenities, ensuring a comfortable stay for both business and leisure travelers.

Relaxation and Recreation
Guests can unwind by the outdoor infinity pool, stay active at the 24-hour fitness room, or indulge in a rejuvenating spa treatment in one of the five private rooms.

Dining and Entertainment
Savor international cuisine at the on-site restaurant or enjoy refreshing drinks at the Elephant Lounge.

Ready to experience the perfect blend of luxury and convenience at Crowne Plaza Vientiane? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 9
Service: 9.9
Location: 9
Room Quality: 9.5
Amenities: 9.6
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.8
S
Stephen • couple • au
9
Pros:

Central and excellent services

Cons:

See above

2026-08-22 • via Nuitee
A
Alberto • couple • pt
8
Óptimo
Pros:

Espaço

2026-08-21 • via Nuitee
S
Stephen & Leoni • solo_traveller • au
10
Pros:

Rooms were spacious and well appointed.

Cons:

Nothing

2026-08-18 • via Nuitee
A
Aleksandr • solo_traveller • ru
10
Pros:

I liked all

2026-08-15 • via Nuitee
C
Chantal • solo_traveller • fr
10
Pros:

Magnifique hôtel, moderne. Chambre très spacieuse avec bureau et fauteuil super confortable, salle de bain intégrée mais les portes coulissantes permettent de l'intimité, beau mobilier, tres bien insonorisée. Piscine extérieure de grande taille plein ouest, donc ideale pour une pause farniente en fin d'après midi. Et cerise sur le gâteau : le restaurant "3 Merchants" au RDC de l'hôtel est absolument incroyable à des prix imbattables. Une cuisine tres raffinée, pleine de saveurs aux portions généreuses avec un service impeccable. L'hôtel est à 10 min de l'aéroport (donc pratique) et également à a 10-15 min max du night market de de quartiers animés avec bars et boutiques. Bref un super séjour. Allez y les yeux fermés (excellent rapport qualité prix).

Cons:

Rien, tout etait parfait !

2026-08-13 • via Nuitee
M
Melanie & Axel • solo_traveller • de
10
Pros:

Uns hat der Pool, das gym und das riesige Frühstück Buffet sehr gut gefallen.

2026-08-12 • via Nuitee
E
Emmajayne1990 • Family • United Kingdom
10
Great stay
Pros:

Great spacious rooms, the connecting rooms were perfect for traveling with a family. Lovely comfortable beds, great service, beautiful breakfast, convenient to the airport and city. Loved it.

2026-08-10 • via Tripadvisor
Y
Yvo • couple • nl
9
Prima verzorgd modern hotel
Pros:

Uitstekend modern hotel met zeer ruime goed verzorgde schone kamers, een prima groot zwembad met voldoende ligbedden en een goede poolbar. Het ontbijt was zeer uitgebreid en goed verzorgd. Prima geslapen hier!

Cons:

Extreem hoge prijzen voor transfers tussen enerzijds de luchthaven en het hotel en anderzijds het treinstation en het hotel. Zelf een taxi regelen kost je max 10% van het bedrag dat het hotel ervoor wil hebben.

2026-08-08 • via Nuitee
M
martine • couple • kh
10
Bel endroit pour découvrir Vientiane
Pros:

Personnel très accueillant. Très bons équipements, belle salle de gym, belle piscine. Le restaurant 3merchants est exceptionnel.

Cons:

Le coût du transport aéroport hôtel est un peu excessif. C’est tout proche.

2026-08-05 • via Nuitee
P
Philippe • couple • fr
10
Pros:

C etait parfait, excellent rapport qualité prix, hotel tres bien situé
Accueil très professionnel bon petit déjeuner

2026-07-15 • via Nuitee
T
Tan • solo_traveller • my
10
Pros:

The hotel and staff are very helpful and rooms are comfortable and spacious. Breakfast are delicious.

2026-07-12 • via Nuitee
T
Tan • solo_traveller • my
10
Pros:

Hotel clean and spacious. Hotel breakfast are delicious.

2026-07-12 • via Nuitee
M
mjcm2622 • solo_traveller • fr
8
2026-07-12 • via Nuitee
H
Haris • couple • gb
8
Nice Pleasant stay but inflexible
Pros:

Good facilities close to the airport
Staff are polite

Cons:

Cleaning needed more work very basic

We had one days breakfast complimentary die to having an extra booking done after flight cancellations.
When I asked if I could have that breakfast a day earlier due to timings of the flight the staff were not very accommodating. Bear in mind I was staying their for 5 night

2026-07-11 • via Nuitee
R
Ron • solo_traveller • us
10
Pros:

The hot tub pool sauna food

2026-07-11 • via Nuitee
M
Mike • solo_traveller • kh
9
2026-07-11 • via Nuitee
T
Toufic • solo_traveller • om
10
Good comfortable place to stay not far from the center
Pros:

I enjoyed the spacious room, the pool was nice and the breakfast buffet exceptional.

Cons:

Nothing to report here.

2026-07-11 • via Nuitee
H
Haris • couple • gb
8
2026-07-11 • via Nuitee
R
Rachel • extended_group • gb
10
A comfortable and relaxing stay in the heart of a beautiful city
Pros:

It was spacious and there were a variety of good facilities

Cons:

Nothing

2026-07-08 • via Nuitee
D
Darrell • solo_traveller • au
5
It was definitely overpriced for what you received & the extra tax charges were unexpected
Pros:

The rooms were comfortable but not what was expected

Cons:

The staff were difficult to communicate with & often made mistakes on my orders

2026-07-06 • via Nuitee