Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Fantastic breakfast
Very friendly and helpful staff (concierge/restaurant)
Spacious, modern and comfortable rooms
Large pool with bar service
Excellent spa and massage options
Good on-site restaurants; delicious food
Convenient to airport and centre
Clean, well-maintained property
Cons:
Occasional keycard failure / access issue
Pool closing hours considered early by one guest
Drinks and some food perceived as expensive
Rooms cleaned every two days (mentioned as drawback)

Categories

Cleanliness
9
Generally described as clean and well maintained; one reviewer noted rooms were cleaned every two days and another mentioned a carpet issue.
Service
9.9
Consistently praised across reviews—friendly, helpful and attentive staff, specific mentions of concierge assistance and named staff who enhanced the stay.
Location
9
Described as close to Vientiane centre and convenient to the airport; one reviewer noted it is about a 20-minute walk to tourist spots.
Room Quality
9.5
Rooms described as spacious, modern and comfortable with good beds and bathrooms; high-quality furnishings noted.
Amenities
9.6
Strong amenities highlighted: large pool with bar service, high-quality SPA, restaurants, poolside service and nearby Starbucks.
Value for Money
8.7
Generally good value for room and breakfast; some guests found drinks and certain food items expensive, though spa treatments were noted as affordable.
Food and Beverage
9.7
Food and breakfast repeatedly praised as 'fantastic' and 'delicious'; restaurant service singled out positively.
Overall Experience
9.8
Overall excellent experience with numerous recommendations and repeatable positive remarks; only minor issues (keycard, pool hours, occasional cleaning frequency) mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 15:57

Property Description

Luxurious Accommodation
Crowne Plaza Vientiane offers 198 well-appointed rooms and suites blending traditional Lao charm with modern amenities, ensuring a comfortable stay for both business and leisure travelers.

Relaxation and Recreation
Guests can unwind by the outdoor infinity pool, stay active at the 24-hour fitness room, or indulge in a rejuvenating spa treatment in one of the five private rooms.

Dining and Entertainment
Savor international cuisine at the on-site restaurant or enjoy refreshing drinks at the Elephant Lounge.

Ready to experience the perfect blend of luxury and convenience at Crowne Plaza Vientiane? Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 9
Service: 9.9
Location: 9
Room Quality: 9.5
Amenities: 9.6
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.8
M
Michael • solo_traveller • de
10
war ein sehr schöner Aufenthalt
Pros:

Der Aufenthalt war angenehm, sehr gutes Frühstück und sehr freundliches Personal.

Cons:

Ich habe nichts zu bemängeln

2026-09-10 • via Nuitee
R
Reut SIMHA • solo_traveller • il
10
Pros:

The spa, the pool, the food, the comfortable room... everything is excellent and the service is kind.

2026-09-10 • via Nuitee
T
Tigran • solo_traveller • am
10
2026-09-09 • via Nuitee
J
James • solo_traveller • au
10
2026-09-09 • via Nuitee
L
Laure • couple • fr
7
Pros:

Nous avons aimé la salle de sport, le petit déjeuner et la piscine/spa

Cons:

La vue sur un immeuble en construction et le bruit.
Le wifi qui ne fonctionnait pas dû à un souci avec l’opérateur…
Prix de la chambre un peu élevé pour un pays comme le Laos

2026-09-08 • via Nuitee
J
jean claude • couple • ch
9
2026-09-07 • via Nuitee
G
Georgios • couple • gr
9
2026-09-04 • via Nuitee
S
sunyeon • extended_group • la
10
2026-09-03 • via Nuitee
S
sunyeon • extended_group • la
10
2026-09-03 • via Nuitee
Y
Yong hui • couple • sg
10
I can’t wait to come back and stay in the hotel for a longer period.
Pros:

Everything. Staff is friendly and breakfast buffet is awesome.

Cons:

Nil

2026-09-03 • via Nuitee
S
sunyeon • couple • la
10
2026-09-03 • via Nuitee
S
sunyeon • solo_traveller • la
10
2026-09-03 • via Nuitee
S
sunyeon • extended_group • la
10
2026-09-03 • via Nuitee
D
David • solo_traveller • au
10
2026-08-31 • via Nuitee
N
Nicolas • solo_traveller • fr
9
2026-08-30 • via Nuitee
S
Stephan • couple • de
9
Schönes Hotel in guter Lage
2026-08-29 • via Nuitee
C
Carlos • family_with_children • es
8
Gran llegada a laos
Pros:

Habitación muy cómoda

Cons:

Se podría mejorar el desayuno

2026-08-26 • via Nuitee
D
Danny • solo_traveller • nl
10
Lekker verblijf, fijn personeel en goede ligging
Pros:

Mooie grote kamers en alles was aanwezig en schoon

Cons:

Geen opmerkingen

2026-08-25 • via Nuitee
K
Kayoko • couple • jp
9
very good
Pros:

they are vey kind and polite.

Cons:

none

2026-08-25 • via Nuitee
S
Stephen • couple • au
9
Pros:

Central and excellent services

Cons:

See above

2026-08-22 • via Nuitee