Vientiane Plaza Hotel

Hotels
•
Independent
7.4 (50 reviews)
Sailom Road, Hatsady Neua Village, Chanthabouly District, Vientiane, Vientiane, 0100 , Vientiane , LA
856-21-265365

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Cons:
Very bad service
Non-functional air conditioning
Smelly toilets
Disappointment in overall experience

Categories

Cleanliness
4.5
Guests reported significant issues with cleanliness, including smelly toilets.
Service
2
Service was severely criticized, with complaints about unresponsive staff and lack of care towards guest requests.
Location
5
No specific comments were provided about the hotel's location.
Room Quality
3
Issues with non-functional air conditioning and overall room quality were highlighted by guests.
Amenities
3
No specific comments were provided about the amenities.
Value for Money
5
No specific comments were provided about the value for money.
Food and Beverage
5
No specific comments were provided about the food and beverage services.
Overall Experience
3
The overall guest experience was very negative, with a strong indication of not choosing to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 22:43

Property Description

Discover a blend of comfort and convenience at Vientiane Plaza Hotel, your gateway to exploring the vibrant heart of Vientiane.

Unparalleled Location
Nestled near That Dam, this hotel is just a short stroll from local treasures like Talat Sao and Oot Ni Gallery, making it perfect for both leisure and business travelers.

Luxurious Comfort
Indulge in one of our 50 air-conditioned rooms, each featuring modern amenities like deep soaking bathtubs, refrigerators, and LCD televisions, ensuring a restful stay.

Exceptional Dining & Wellness
Savor international cuisine at our Imperial Restaurant and unwind at the spa with rejuvenating massages. Don’t forget to enjoy the complimentary breakfast and refreshments available at our bar/lounge!

Experience the perfect blend of relaxation and adventure—book your stay at Vientiane Plaza Hotel today!

Important information:

Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Location

Guest Reviews

7.4
Based on 50 reviews
Cleanliness: 4.5
Service: 2
Location: 5
Room Quality: 3
Amenities: 3
Value for Money: 5
Food and Beverage: 5
Overall Experience: 3
I
inkyung
10
별 불편함없이 지내서 다시 방문하고저합니다
Pros:

부페식당의 가성비 좋구요. 직원서비스 만족합니다

2024-12-26 • via Nuitee
I
INKYUNG
10
가성비 좋아요
Pros:

전반적으로 만족합니다. . . .부폐식당은 가성비 좋습니다

2024-12-25 • via Nuitee
W
William
10
Pros:

The cost of the hotel was low but the hotel was actually quite nice. Although, it does need a renovation. Yet, the airport shuttle is near the hotel and the cost is only $2. There were many food options in the area. I needed to visit a clinic while I was there which was located only several block away. There is a coin laundry only a block away.

2024-11-30 • via Nuitee
S
Sunny • family
2
Pros:

Place was so bad. I got the suite and it was not good at all. DAY 1. They gave my room i booked away to someone else. When I got the hotel to check in, they couldn't find my name so I had to show them my booking on here. Booked the suite with 2 beds, my nephew and I. After avoit 30 mins they gave me my room key and I asked for 2 since there is TWO of us and the lady said no. So we got one key. Finally get to the room and there was only 1 bed. Had to go back down and talk to her and she said to stay in that one and they will give my nephew another room for the night. As I walked around the room to check it out, there was dead bugs and dirt behind the table stands then i saw 2 lizards running around. I had to catch them and put them outside. Had to wait until after 2pm to get the room I booked and well. It did not look like the room in the picture. Decided to not go complain and deal with it. So the pictures DO NOT MATCH THE ROOMS. Just a fyi. We needed the room one more day and did not want to go get another place, so I went to extend it and they said the price for it was doubled. Said f it and paid for it since I did not want to go look for another hotel for one night. On the extended day we got back to the room and my nephew went to use the bathroom only to find out we had no running water. So we had a toilet with poop floating around. Finally went and checked out, we had them do laundry ONCE and the guy at the desk told me it was $55 CASH. More but cant fit what I wanttosay

2024-11-17 • via Nuitee
S
Stefan
6
Pros:

Ist das was man erwarten sollte wenn man hierher verreist.
Es sollten aber vielleicht doch mal aktuelle Fotos zur Unterkunft eingesetzt werden.
Hotel selbst wird wenig gepflegt. Die Zentrale lange ist aber sehr gut.

2024-11-15 • via Nuitee
T
Toru
10
Pros:

@

2024-10-01 • via Nuitee
C
Choua
10
Pros:

Good hotel.

2024-05-14 • via Nuitee
K
kenji
8
Pros:

スイートルームを格安の価格で案内され、部屋はとても快適でした。スタッフの対応もよかったです。

2024-05-08 • via Nuitee
M
MOE
2
Pros:

No room service .. bad experience

2024-05-01 • via Nuitee
T
Trish • partner
4
Pros:

I would not stay there. It’s like a 1 star hotel. The bed is so hard and feels like the springs are gonna pop out. Found a roach in the bathroom and killed it.

2024-02-25 • via Nuitee
S
Satoshi
6
Pros:

フロントの方の感じは良かったですが、節電のためか照明をだいぶ減らしていました。また、設備が老朽化したり、壊れかかっている部分があり、テレビとか洗面台とか、工夫して使用しました。ホテルのスタッフに対応して貰えば良いのかもしれませんが、スタッフも少なそうで難しそうに感じました。

2024-01-04 • via Nuitee
S
Suparatana
10
Pros:

Large room. Good services. Early check-in.

2023-07-25 • via Nuitee
J
JINHWAN
8
쏘쏘합니다
Pros:

그냥 그냥 숙박 할 수 있을 정도임

2023-06-07 • via Nuitee
K
Kyle
4
Pros:

The hotel overall looks rundown and dated. My guest room was the same, and my bathroom was really bad too with the bathtub molding peeling up. And my bed was a spring mattress, I didn’t even think those were made any longer! Unbelievable!! I will say that the included breakfast was pretty great. But I’d never want to stay here again.

2023-04-25 • via Nuitee
M
Mark • family
4
Pros:

When arrived the room I was given was not what I booked on line. I booked based on photos on site and got something not so good

2023-04-24 • via Nuitee
S
Shizuo • friends
4
Pros:

夜中にトイレに行ったらドアに鍵がかかって(あとでよくみたらドアノブか壁に当たって何かの拍子で施錠)同日違う部屋に宿泊した友人も同じ事になった、2.3困ったことがあった。

2023-02-11 • via Nuitee
K
KENICHIRO
6
Pros:

値段相応でした、
TVが映らなかった、
ビュッフェは良かったです。
　
スタッフの対応は良かったです。

2023-02-10 • via Nuitee
V
Verified traveler
10
추천합니다. 가성비 좋은 숙박 시설이에요.
Pros:

비행기 시간으로 인해 체크인 시간을 넘어 도착했음에도 직원이 친절히 맞아 주었음. 번화가에서 약 1km 정도 떨어진 곳에 위치해 있어 시끄럽지 않고 지저분하지 않아 참 좋았음. 아침도 과하지 않게 먹을 수 있고 직원들의 친절함과 상냥한 웃음이 참 좋은 곳입니다.

2023-02-05 • via Nuitee
V
Verified traveler
10
Pros:

部屋は綺麗で、ゆっくりできました。
接客は丁寧で高級感を感じました。
ロビーも広く、くつろぎ安かったです。
残念な点は、トイレや風呂が少し古めな印象でした。
また、枕カバーの汚れが目立ちました。
それ以外は特に不満はありませんでした。
また、ヴィエンチャンに行く場合は宿泊すると思います。

2023-02-01 • via Nuitee
K
kevin
6
Not the 4star hotel
Pros:

Room is very dirty,small space,bed is really old,mattress is bad.
Bathroom space is small,bathtub, faucets,curtain, everything was old and dirty.
But staffs are very kindness,smiles, and friendly.

2023-02-01 • via Nuitee