King Charles Hotel

Hotels
8 (5198 reviews)
Brompton Road , Gillingham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5198 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
A
Abena solo_traveller gb
3
2026-08-29 via Nuitee
P
Peter couple ie
8
Nice room, excellent food, and friendly staff.
Pros:

The Breakfast was very good;
The household staff were excellent and cleaned our room every morning;
We had an evening meal on three evenings and enjoyed the experience.

Cons:

We did not have any strong dislike.

2026-08-29 via Nuitee
C
Cook family_with_children gb
10
Pros:

Enjoyable

2026-08-29 via Nuitee
C
C0nstanceV3rity solo_traveller gb
9
Pros:

It's so close to Chatham Historic Dockyard
All the staff were so helpful and friendly, room was very clean
Restaurant on site, serves good food
Lovely outdoor spaces, adequate parking space and cool fish tanks!

Cons:

The decor is very outdated, but that doesn't really affect the stay
The toilet roll dispenser was not very efficient, its individual sheets of paper that can be difficult to get out
That's literally the only thing, otherwise really great place to stay

2026-08-29 via Nuitee
C
Claire solo_traveller gb
7
2026-08-28 via Nuitee
R
Ryan solo_traveller gb
9
2026-08-28 via Nuitee
I
Ian couple gb
7
The hotel offers reasonably priced and large rooms and is close to the town centre.
Pros:

The location was good and close to Medway Park leisure centre where my nephew had a basketball competition. It is easy to get to and has its own parking which is a bonus. The facilities were good although the food was okay but could be improved.

Cons:

As stated the food was not the best this might be because of the time we ordered the evening meal. The problem was the bread and naan bread included appeared to not have been cooked and the meal I had, had little taste.

2026-08-28 via Nuitee
M
MEREDITH family_with_children fr
8
Excellent rapport qualité-prix.
Pros:

La chambre familiale était très bien équipé pour 5 personnes.
Le petit déjeuner compris est un vrai plus, il est très complet.

Cons:

Il y a trop de moquette, et elle comporte de nombreuses taches. Elle est peut-être lavée régulièrement mais ça ne fait pas propre.
Ce qui est le plus dérangeant c’est de voir les femmes de ménage déposer les draps propres sur la moquette devant la chambre d’hôtel avant de les installer sur le lit propre. Je ne trouve pas ça très hygiénique. Les gens et les chiens marchent sur cette moquette.

2026-08-28 via Nuitee
H
Herman solo_traveller nl
8
Pros:

Algemeen Goed.

Cons:

NVT

2026-08-28 via Nuitee
C
Claire solo_traveller gb
7
Value for money
Pros:

I liked the staff, they were lovely. The food was impeccable and service was great.

Cons:

The big let down for me was that my room was miles away lol and there were no outlets near the bed so when charging overnight it couldn't be next to me for my alarm to wake me up or my son could play while his device charged

2026-08-28 via Nuitee
A
Ahmed couple gb
5
2026-08-27 via Nuitee
T
Turner solo_traveller gb
9
Cons:

We had to leave for along journey.

2026-08-27 via Nuitee
M
Mark couple gb
8
2026-08-27 via Nuitee
F
Flynn solo_traveller gb
3
2026-08-27 via Nuitee
B
Beata solo_traveller gb
5
2026-08-27 via Nuitee
A
Adegboyega solo_traveller gb
9
2026-08-27 via Nuitee
R
Robin solo_traveller gb
7
Football Visit
Pros:

Breakfast was good.

Cons:

Rooms look a bit tired.

2026-08-27 via Nuitee
I
Ivan solo_traveller gb
10
Nice place to stay
Pros:

Very pleasant experience, excellent value for money, and very helpful staff. Very good breakfast, which allows you to choose in-between 3 or 4 different options (!)

2026-08-26 via Nuitee
W
WESTON solo_traveller gb
8
Hotel is fine but is a little tired
Pros:

The hotel was good and staff were friendly and polite

Cons:

The hotel was run down, the grounds give a negative view if that was cleared it would help attract more clients. The beds were ok but the plastic sheets for clients like ourselves as a younger family were uncomfortable, noisy and in this heat make the beds hotter.

The hotel is fine but just needs new furniture as its a little tired, a lick of paint and modernising as location is good.

2026-08-26 via Nuitee
A
Anna solo_traveller gb
8
2026-08-26 via Nuitee