King Charles Hotel

Hotels
8 (4728 reviews)
Brompton Road , Gillingham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4728 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
R
Richard solo_traveller gb
10
2026-04-18 via Nuitee
E
Erin solo_traveller nl
8
Prima Hotel voor een nacht op doortocht
Pros:

Het ontbijt was erg smakelijk

Cons:

Het 2 persoonsbed was wat aan de kleine kant

2026-04-18 via Nuitee
D
David solo_traveller gb
7
Pros:

Good free parking, comfortable bed, nice quiet room.

2026-04-17 via Nuitee
T
Tara solo_traveller fr
9
Perfect place to stay after a long drive. Clean and comfortable. Very nice staff. Nice bar and simple food. Will stay ag
2026-04-17 via Nuitee
A
Angela cressy solo_traveller it
10
Great hotel
Pros:

Clean room comfortable bed hood breakfast perfect location.

2026-04-17 via Nuitee
C
Charmaine solo_traveller gb
5
Great size rooms and value for money
Pros:

Room size and space for family

Cons:

Mattresses very poor with springs sticking out. Bathroom in huge need to upgrade and re vamp

2026-04-17 via Nuitee
A
Amigo solo_traveller gb
9
2026-04-17 via Nuitee
B
bray solo_traveller gb
7
Pros:

Staff where exceptional, very helpful and always on hand,good variety for evening meal

Cons:

Small breakfast,needs a bit of modernisation, very dated in mist places

2026-04-17 via Nuitee
J
jody solo_traveller gb
10
April 2026 5 day stay.
Pros:

Staff were lovely in reception and the kitchen. Plenty of choice for breakfast and was tasty too. Stef on reception was so accommodating and super helpful she was never without a smile. Katy on the bar was lovely and happy.
The aquariums were brilliant and so relaxing - we'll miss the little fishies.

Cons:

Small cups for coffee- take your own if you enjoy more than 2 slurps on a morning.
The bar/food was a little over priced, £3 for a teabag and hot water!

2026-04-17 via Nuitee
P
paulabZ2126QL Couples Exeter, Devon, England
10
Thanks
Pros:

In an emergency I needed somewhere to stay in Gillingham, this was perfect. Open 24 hours so that I could stay with a sick relative in hospital but return to the hotel to get some sleep.

2026-04-16 via Tripadvisor
B
Bernadeta solo_traveller gb
9
think this is a very nice hotel at a really reasonable price. I stayed for one night and got a room
Pros:

The price for one night room with en-suite bathroom and free parking was fantastic.

Cons:

The furnitures are old but I’m ok with that 🙂

2026-04-16 via Nuitee
S
Steve couple gb
8
2026-04-16 via Nuitee
T
Tania solo_traveller gb
8
Exceptional value for money.
Pros:

A very comfortable stay. The staff are so friendly and helpful. Amazing value ! Great location. Ample parking. Room was good - plenty of storage. Large bathroom. Tea & coffee facilities. And a lovely (free) full English breakfast included. I stay in this area regularly and just wish I’d tried this place years ago. I’ll be back 100%

Cons:

From the outside from the road it looks like it’s closed down. Which is why I’ve never considered it until now. An external update would work wonders

2026-04-16 via Nuitee
M
mike robinson solo_traveller gb
8
Pros:

Friendly staff
Good breakfast
Convenient location
Quiet and comfortable

Cons:

A bit dated

2026-04-16 via Nuitee
L
Luca couple gb
1
2026-04-15 via Nuitee
S
Sylvia couple gb
8
Pros:

Friendly staff and nice atmosphere
A good and well cooked breakfast

Cons:

Hotel very comfortable with friendly staff

2026-04-15 via Nuitee
E
Ella RaLOVEca couple lv
8
2026-04-15 via Nuitee
J
Joanne couple gb
7
Very comfortable needs a little paint job outside but def will stay again
Pros:

Very near to where we needed to be and great value for money

Cons:

Lack of plug sockets and very thin walls

2026-04-14 via Nuitee
Y
Young family_with_children gb
10
I would recommend for the bed and shower but for the price it’s pricey once you see the food and payin extra for parking
Pros:

The shower and bed everything else just seemed med. paying for a premier inn would have been better as food is cheaper and better quality.

Cons:

The food served was unsatisfactory. The Mountain Burger was served with excessive mayonnaise. Additionally, parking is charged after the cost of the stay. And we found food on the floor after entering the accommodation.

2026-04-14 via Nuitee
L
Linda couple gb
8
Would stay again if in the area
Pros:

Friendly staff, nice hot breakfast and excellent value for money

Cons:

Nothing

2026-04-13 via Nuitee