King Charles Hotel

Hotels
8 (4647 reviews)
Brompton Road , Gillingham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4647 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
P
Pepperell couple gb
8
Exceptional and excellent value for money.
Pros:

The room we had 108 was very good for the time.e we were there. 1 light in the bathroom did not work, but everything else was perfect. Breakfast was exceptional and good assortment. Staff were very friendly a d polite.

Cons:

Nothing really only that we pulled our bedding back to air and went down for breakfast but it was never made.

2026-03-28 via Nuitee
L
lexie family_with_children gb
8
Pros:

The mattresses are a little hard, also for family rooms with children i would suggest a small fridge to keep things like milk in. Could always get the little mini portable ones.

2026-03-28 via Nuitee
L
Lesley couple gb
7
Overnight in Gillingham
Pros:

Ideally located for an overnight stay whilst in the area. Room was a good size, bed clean and fairly comfortable. Shower efficient. Breakfast was good, with staff in breakfast very helpful and friendly.

Cons:

Although clearly stating on the door that it was a non smoking room, the room smelt smoky. Also there was a smell in the bathroom. The rooms and bathrooms are looking tired and could do with some renovation.

2026-03-27 via Nuitee
N
Nicole Whittle couple gb
10
Pros:

Keith and Nicole our state what's excellent hotel is very clean. You have a daily maid surface, and they always make sure you have what you need. Tea, coffee, excellent, etc. Clean towels. The staff here is very nice. And friendly. Haha, if you're a fish lover, there are tanks around the hotel with lovely fish in them. For you to look at food's very good and very quick service would definitely recommend it to others. Great value for your money. The staff we'll go out of their way to make sure your stay is very comfortable. And I could experience👍

2026-03-27 via Nuitee
S
Susan solo_traveller fr
8
Pros:

Good choice of breakfast
Location good

Cons:

Water in the bathroom was only hot and warm - no cold water to clean teeth!

2026-03-26 via Nuitee
D
Deanna couple gb
7
Perfect for the money for a short trip.
Pros:

Cheap clean and great location for Chatham Docks

Cons:

Pillows were flat

2026-03-25 via Nuitee
L
Lucas couple gb
10
2026-03-23 via Nuitee
N
Nick couple gb
9
2026-03-23 via Nuitee
E
elizabeth couple gb
8
2026-03-23 via Nuitee
J
Jon solo_traveller gb
8
2026-03-23 via Nuitee
R
Rebecca couple gb
10
Amazing time lovely staff
Pros:

Excellent accommodation

Cons:

Nothing all brilliant

2026-03-22 via Nuitee
S
Susan solo_traveller gb
10
2026-03-22 via Nuitee
V
vivien extended_group gb
10
Pros:

Lovley breakfast

Cons:

Comfort

2026-03-21 via Nuitee
L
Lewis solo_traveller gb
10
2026-03-21 via Nuitee
R
Rameshan Nair couple gb
10
2026-03-20 via Nuitee
W
Whittle couple gb
9
2026-03-20 via Nuitee
D
Daniel solo_traveller gb
7
2026-03-19 via Nuitee
J
John solo_traveller gb
8
good clean hotel 4 star
Pros:

clean

Cons:

breakfast 7 out of 10

2026-03-19 via Nuitee
K
Kevin couple gb
7
2026-03-18 via Nuitee
C
Craig solo_traveller gb
9
Enjoyed my stay would definitely come back 👍
Pros:

The housekeeping was superb spot on spotless

Cons:

The car park was a bit bumpy, could do with an upgrade (was just like driving on the roads these days 😬) The hotel looks a bit scruffy outside could do with a tart up, but very nice inside.

2026-03-18 via Nuitee