King Charles Hotel

Hotels
8 (4977 reviews)
Brompton Road , Gillingham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 4977 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
N
Nazma family_with_children gb
7
Cons:

Bathroom had a lingering odor which was not pleasant.

2026-07-04 via Nuitee
W
Wizbeat solo_traveller nl
8
2026-07-04 via Nuitee
M
Marcus solo_traveller de
10
2026-07-03 via Nuitee
T
Tracy solo_traveller gb
10
Regulars
Pros:

Friendly polite staff, great food, great atmosphere

Cons:

Nothing

2026-07-03 via Nuitee
W
wise solo_traveller gb
8
2026-07-02 via Nuitee
A
Ad couple nl
4
Niet voor herhaling vatbaar ook als was het maar 1 nacht.
Pros:

Het bed was prima. Het ontbijt was zeer beperkt en matig. Het hotel zelf is oudbollig en aan renovatie toe. Wel ruime parkeergelegenheid. Personeel zeer vriendelijk. Op de kamer gelukkig een ventilator wat wel hard nodig was ivm de hittegolf.

Cons:

Het ontbijt viel tegen. Weinig keus en koffie was te slap. Ruimte ook niet gezellig.

2026-07-02 via Nuitee
L
Learna couple gb
6
Comfy bed
Pros:

Better in the inside than it looked from the outside
Comfy bed
Breakfast as terrible

Cons:

Just looks abit scruffy

2026-07-02 via Nuitee
D
Daniel solo_traveller gb
8
2026-07-01 via Nuitee
L
laura couple gb
8
Comfortable, staff lovely and a good breakfast
Pros:

Staff are pleasant, breakfast very good and location perfect as we tstay a couple of times per year to catch up with family.

2026-07-01 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Couldn't fault it. Lovely place to stay.

Cons:

Nothing

2026-06-30 via Nuitee
C
Charlene family_with_children gb
10
2026-06-30 via Nuitee
J
Jonathan Ceri couple gb
8
Comfy bed, perfect location & cheaper than Premier Inn.
Pros:

I was competing at Medway Sports Centre so location was perfect. Beds were mega comfy. Shower was lovely. I am 6ft 5 and 19.5 stone so important to me. Onsite restaurant makes lovely lasagne and a pizza for supper. Nice surprise was breakfast inclused - we went for croissants (I wasnt hungry before fighting) but plenty of people were tucking in that morning and it looked good. Coffee was filter, actually pretty good. Plenty of options - cereal, toast, juice etc. Plenty of parking space and nice that its free and not an extra charge. Staff were very helpful and courteous.

Cons:

There are craters in the car park. Watchout.
No aircon so was bad luck this heatwave hit the weekend we stayed a big fan was provided.
Not a big fan of the toilet paper dispenser in the bathroom!
The decor is aged.

2026-06-29 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Did not have breakfast

2026-06-29 via Nuitee
P
Paul solo_traveller gb
8
2026-06-29 via Nuitee
S
Serena solo_traveller gb
6
Not a pleasant stay
Pros:

Staff on reception are nice.
Love the ponds and fish tanks.

Cons:

No air conditioning, everywhere was boiling hot, room was grubby, double bed was more like a small double, 2 rooms but were a long way apart and not together, no glasses in room for water.

2026-06-28 via Nuitee
P
Paul solo_traveller gb
7
Pros:

no all good nothing

2026-06-27 via Nuitee
R
Roshane couple gb
5
2026-06-26 via Nuitee
I
Ian solo_traveller gb
10
Pros:

Clean, friendly staff, nice bar, good breakfast, spacious room and great value for money

2026-06-26 via Nuitee
L
Linda couple gb
9
Exellent friendly staff & service
2026-06-25 via Nuitee
G
Gibb family_with_children gb
4
If it wasn’t for the cleanliness decor etc would’ve been ok
Pros:

Staff

Cons:

Cleanliness, decor, breakfast

2026-06-25 via Nuitee