Ch Place X Hotel

Hotels
Independent
7.4 (57 reviews)
B1, No. 109, Sector 5, Xinyi Road, Taipei, 110 , Taipei , TW

Facilities

Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Hiking/biking trails nearby
Express check-out
Smoke-free property
Express check-in
See all facilities

Review Highlights

Cons:
Poor cleanliness
Unresponsive staff
Room amenities not functioning properly
Unclean amenities
Poor value for money
Negative overall experience

Categories

Cleanliness
3.5
Guests complained about the filthiness and poor cleanliness of the hotel, with issues like flying insects and dirty towels being highlighted.
Service
5
Guests mentioned difficulties with communication due to language barriers and reported unresponsive staff.
Location
5
Location was not specifically mentioned but does not seem to be a positive aspect based on the reviews.
Room Quality
4.3
Multiple complaints about the functionality of room amenities such as AC and TV were reported, along with discomfort experienced by guests.
Amenities
3.5
Amenities were reported to be unclean and not up to par with guests' expectations.
Value for Money
3.5
Guests felt that the cost did not justify the poor quality of services and facilities offered.
Food and Beverage
5
There was no specific mention of food and beverage services in the reviews provided.
Overall Experience
3
Overall, guests had a very negative experience and strongly advised against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:36

Property Description

Convenient Amenities: Enjoy the convenience of concierge services, a ballroom, and a vending machine during your stay.

Featured Amenities: Take advantage of the business center, express check-in, and express check-out. A roundtrip airport shuttle is available 24/7 for a surcharge, and onsite self-parking is provided.

Comfortable Accommodations: Relax in one of the 40 air-conditioned rooms with LCD televisions, Tempur-Pedic beds, and rainfall showers - ensuring a comfortable stay.

Immerse yourself in the heart of Taipei at Ch Place X Hotel, just a stone's throw away from Taipei 101 and Taipei Arena. Book now for a memorable stay in the bustling city!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

7.4
Based on 57 reviews
Cleanliness: 3.5
Service: 5
Location: 5
Room Quality: 4.3
Amenities: 3.5
Value for Money: 3.5
Food and Beverage: 5
Overall Experience: 3
W
WEI CHENG
2
Pros:

這是一間極爛的飯店,房間有蟲,格局詭異,滿滿灰塵,浴室發霉,浴巾破洞,空氣惡臭,除非你覺得自己很賤,不然別讓自己住在這裡!去google看最低星,就如大家說的一樣!祝福業者全家一輩子都住這種垃圾環境!

2025-06-04 via Nuitee
C
Chhan family
2
Pros:

I should be aware of the poor rating prior to booking. The hostel, advertised as hotel, was filthy and dirty, locates in the basement, has no refrigerator, has flying insects, and appears gloomy. We were given torn and old towels for bathroom. After we notified frnt desk, we were given cleaner but old towels. AC does not function and TV does not work. It was muggy and uncomfortable. With the cost, you can stay in a nicer and cleaner places. NEVER stay in this place even if it was free!

2025-02-19 via Nuitee
K
Kazuhiro friends
4
Pros:

I got bitten by many mosquitoes. The front desk staff hardly understand English. The amenities are not clean.

2025-02-17 via Nuitee
H
Huai-Chia
8
Pros:

價格低,地點非常好,離捷運象山站非常近。
給業主一點建議,如果小沙發表面有洗不掉的汙損,又不想更換整個沙發,買個沙發布套套起來,至少看起來不會那麼恐怖。床單也一樣道理,有洗不掉的汙損,就不要再使用這一張床單了,看起來會乾淨許多。不然剛剛進房間的時候,真的會被嚇到。

2024-10-29 via Nuitee
T
Ting family_with_children
4
Pros:

it was dirty an unclean there’s mold, spiderwebs and the wallpaper is tearing and theirs holes in the wall there’s also bugs. It was itchy and the hall smelled I got rashes and my allergies were triggered and a lot of mosquitos

2024-07-06 via Nuitee
V
Verified traveler
10
CP值很高的住宿
Pros:

地點方便、價錢合理、雖然不是「飯店」但是個很棒的地方

2024-07-04 via Nuitee
V
Verified traveler
4
Pros:

The room was full of others people hair. Shower walls with mold, floor not clean.

2024-06-16 via Nuitee
P
PUI YI ALVINA
8
其實還不錯 員工友善
Pros:

整體比想像中好,是在地下的,剛進去會有一點味道,但開空調和空氣清新機後就好很多。他們有供應餅乾和咖啡,我覺得咖啡還不錯 。員工很友善和 helpful。浴室是乾濕分離,淋浴空間大,水壓也夠。

2024-06-08 via Nuitee
W
Wai Mei
2
Pros:

首先入住的時候已經很奇怪,工作人員需要我把自己的護照拍照然後傳去他們的Line。可是正常都是給他們證件check in就好。

入住房間後,馬上聞到一陣很刺鼻的味道。然後過了一回就開始看到有倉蠅。晚上回到去洗澡,廁所裏的毛巾都有果蠅在上面,一邊洗澡開始有十幾隻果蠅飛來飛去,非常可怕。

梳洗用品Expedia網上的照片跟簡介都說有,可是進去後是什麼都沒有。工作人員解釋是因為Expedia沒有幫他們更新。

到第三天我洗澡有更多果蠅,我忍不住去跟工作人員反映,他只有說天氣潮濕,而且態度很不好。雖然最後幫我換了房間,但房間還是有一兩隻果蠅,而且床單上有乾了的血積跟分泌物非常可怕。

到最後一天離開,一打開門有一隻超大型蟑螂在門口。

體驗真的非常差,不建議住這家

2024-04-08 via Nuitee
S
SHING
8
Pros:

good accommodation. Like the free food and drinks. but beware there will be no window.

2024-03-02 via Nuitee
V
Viet
8
Pros:

Great position. Great cost performance. But don’t expect too much in the cleaness and service. By the way, I like the free water server and free snack. They have free juice, water, cofee…

2024-01-17 via Nuitee
T
Takumi
2
Pros:

Not friendly staff. They can't speak any English and do not try to communicate in English. I wander why they work as hotel staff.
The room amenities were not bad, but a little dirty. and I was surprised that they didn't clean my room.
I swear I would not book this hotel any more in the future.

2023-12-28 via Nuitee
M
Miyoung
6
Pros:

I could here next room’s noise.

2023-10-31 via Nuitee
V
Verified traveler
2
整間都是發霉味
Pros:

潮濕整間都是發霉味

2023-07-29 via Nuitee
A
Andrzej
8
Pros:

This is a very basic three star hotel, but with incredibly friendly staff, a good coffee machine free biscuits and it's 100 m away from the red MRT Transport line.... at that point, you cannot argue with the price - so I would recommend it, but please don't expect too much

2023-06-03 via Nuitee
2
299ngb Friends getaway
4
Smelly, No Window & Mosquitoes Hotel
Pros:

Room smelly. No window. Basement room. Front Office can't find our booking. However room size is acceptable. Lobby area has some junk food and coffee. Coffee taste so so. A lot of mosquitoes at lobby and corridors area. Discomfort stay.

2023-05-06 via Tripadvisor
K
Ka Wing
8
Pros:

房間空間感足夠,而且燈光充足,讓人感到舒適。但隔音較差,房間內能聽到房間外的聲音。

2023-04-12 via Nuitee
C
Chen Fan partner
6
Pros:

it's in a very conveniet to 101 and elephant mountain neighborhood. Just wished the room could be more cleaner without seeing creatures

2023-02-13 via Nuitee
V
Verified traveler
4
Pros:

Not recommendable

(1) Staffs are friendly and approachable but thenp

2023-01-01 via Nuitee
Y
Yu-lun
2
擁有公廁殘障廁所的病房.....
Pros:

住宿停車需付費,但到了指定位置卻被其他車輛佔用,找來管理員卻說這是飯店老闆的位子請我停旁邊的位置,我被兩台飯店老闆的車夾在中間必須爬出夾縫中才下的了車。
進到房間被眼前的景象驚呼,我訂的是三人房,雙人床高的不像話,單人床卻又只有雙人床高度的一半,這樣感覺單人床很像陪病床,窗單不只有菸疤還有許多毛髮。
浴室更是絕了,其實原來是公廁的殘障廁所開門還必須按開門紐自動門開啟,當然裡面有的是殘障馬桶、殘障洗手台、整個周邊都有殘障扶手,沒有乾濕分離只有一個淋浴簾遮擋洗完澡地面都是濕濕的。
真不知道原本的高評價如何取得的,我只希望大家入住前要慎選,在飯店改善它的環境以前....

2022-09-10 via Nuitee