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Scenic Views from Terrace and Garden
Relax and take in the breathtaking views from the terrace and garden of the hotel.
Gastronomic Delights and 24-Hour Room Service
Savor delicious meals at the hotel's restaurant or opt for 24-hour room service for ultimate convenience.
Convenient Amenities and Services
Enjoy complimentary wireless internet, concierge services, and a complimentary continental breakfast during your stay.
Experience the beauty of Nuwara Eliya at Royal Hills with just a step away from Lake Gregory. Book your stay now to make the most of your Sri Lankan getaway.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a picnic area, and barbecue grills.
Pets not allowed
Professional property host/manager
No cribs (infant beds) available
On commence par quoi ?
L'accueil. Suite à une mauvaise communication entre l'hôtelier et le prestataire Expedia, on nous a dit qu'il fallait payer alors que c'était déjà fait via hôtels.com. On nous a traité comme de mauvais payeurs. Rien que pour ça je n'ai plus rien apprécié. Il a bien fallu 15 minutes de négociations pour avoir gain de cause.
Ensuite, la chambre et la salle de bains sont vraiment vétustes et limites propres.
Pour terminer, une odeur de nourriture remontait des 6h du matin. Bonjour les valises...
La cerises sur le gâteau, l'emplacement : au milieu de nulle part et pas du tout du bon côté du lac...
Although we booked months in advance for a three night stay, upon arrival we were informed that a room wasn't available for the second night. We ended up in a different room each night of our stay. The buffet was good, but on the last night there was suddenly no dinner available without warning. Overall, the room was clean and acceptable for a short stay, but the customer service was lacking.
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