Vientiane Star Hotel

Hotels
•
Independent
6.2 (50 reviews)
18 Manthatourath Road, Xien Yeun Village, Chanthabouly, Vientiane, Vientiane, 01000 , Vientiane , LA
856-21-241897

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Facilities

Free breakfast
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Outdoor furniture
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Clean apartment
Kindly staff
Cons:
Unclean bed sheets
Double booking issue
Noise disturbances
Mice infestation

Categories

Cleanliness
7
Cleanliness received mixed reviews, with some guests mentioning cleanliness, while others highlighted issues such as unclean bed sheets.
Service
7.5
Service was generally appreciated, with guests praising the friendly staff and breakfast service. However, there were complaints about double booking and noise disturbances.
Location
8
The hotel's location was considered a strong point, with guests appreciating its proximity to key landmarks and public transport.
Room Quality
7.6
Rooms were described as clean and comfortable by some guests, but issues like mice infestations and noise from neighbors were mentioned as drawbacks.
Amenities
7
The amenities provided received mixed feedback, with some guests enjoying the breakfast and location, while others complained about the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services offered, while others found it reasonable considering the location.
Food and Beverage
7.3
The food and beverage services were generally well-received, with breakfast being a highlight. Some guests suggested more variety in the offerings.
Overall Experience
7.8
Most guests had a positive overall experience, appreciating the friendly staff, great location, and comfortable beds. However, issues like cleanliness and noise affected some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 18:45

Property Description

Recreational Opportunities and Amenities - Enjoy the convenience of bicycles for rent, a scenic terrace, and a charming garden at Vientiane Star Hotel. Unwind in the communal living room or utilize concierge services for a delightful stay. Delectable Dining and Refreshing Beverages - Indulge in a satisfying meal at TEXUS CHICKEN restaurant and savor your favorite drinks at the bar/lounge. Start your day with a complimentary cooked-to-order breakfast for a perfect morning. Convenient Features and Services - Benefit from a business center, express check-in, and dry cleaning/laundry services during your stay. With amenities like free Wi-Fi, LCD televisions, and complimentary toiletries, your comfort is ensured here. Immerse yourself in the heart of Vientiane's attractions and book your stay now at Vientiane Star Hotel.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: WTA

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.2
Based on 50 reviews
Cleanliness: 7
Service: 7.5
Location: 8
Room Quality: 7.6
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.8
B
Bowen • friends
2
Pros:

Really horrible place with terrible staffs. Staffs looked like a criminal gang. Everything in the room was so dirty. They don’t even change the bed sheet and our bed sheets looked like that they have been unwashed since many years ago.

2020-02-18 • via Nuitee
V
Verified traveler • friends
2
Pros:

Dirty, no Windows and the staff is not incredible...

2020-02-16 • via Nuitee
M
morito
8
Pros:

ナイトマーケットの近くに位置し、周りに飲食店も多くて、とても便利です。
朝市も歩いて行けるし、お勧めのホテルです。
朝食はバインミーで美味しかったです。

2019-06-07 • via Nuitee
V
Verified traveler • self
10
Pros:

Great stay close to restaurants and airports great service

2019-05-07 • via Nuitee
T
Takashi
8
良いですよ
Pros:

朝到着でしたが、すぐに部屋をあけてくれ、休むことが出きました。立地もよく、徒歩圏内で観光できます

2019-04-10 • via Nuitee
K
KEBAB • friends
6
Pros:

ドアがガタガタでした
レオパレス並みの壁の薄さ
廊下を歩くだけで部屋が揺れる
でもスタッフはとてもいい方たちでした

2019-03-05 • via Nuitee
P
PYOUNGOH
10
가격만 저렴한숙소~
Pros:

비엔티엔 특성상 하루만 머물일이 많은데 딱 맞는숙소있는듯요~
야시장 가깝고~
맛집 가깝고~
공항 가깝고~

2019-01-25 • via Nuitee
D
Dohan
2
비추
Pros:

예약한 방이 아닌 다른 방을 주고도 매우 당당함. 침대가 꺼져있어서 매우 불편함.

2019-01-23 • via Nuitee
V
Verified traveler • self
2
Pros:

Worse hotel ever. Staff is rude. Dirty room. Poor Breakfast

2019-01-18 • via Nuitee
E
Elenita
10
Pros:

Great service.

2019-01-09 • via Nuitee
V
Verified traveler
2
Pros:

Pessimo hotel e pessima la signora che lo gestisce.
Come al solito le foto non rispecchiano la verità sul posto.
Convinto di aver prenotato una stanza con servizi, mi sono visto presentare una con il letto attaccato alla porta d'ingresso e basta.
Alle mie rimostranze mi ha risposto che avevo prenotato questa e se non mi piaceva potevo andare via.
Una maleducata del genere è difficile trovarla.
È dopo una furibonda lite mi ha restituito, in parte, quello che avevo già pagato alla prenotazione sul sito.
Da eliminare dal sito per evitare che ad altri turisti capiti lo stesso che a me.

2019-01-03 • via Nuitee
V
Verified traveler
6
Pros:

Nice location but room have a smell of mad humidity because of toilet in room with no window.

2018-12-25 • via Nuitee
V
Verified traveler
2
Pros:

Worse hotel iv be in and i have been to a lot of countrys around the world

2018-12-25 • via Nuitee
V
Verified traveler
8
Pros:

Enjoy with a kind staff. Resonable price but short of English skill

2018-11-30 • via Nuitee
V
Verified traveler
6
비이에에엔티이이이안스으응타호오옹텔
Pros:

첨엄에 가쓸때 이층 줫는디 완전 깜널
충경과 공퐁 가지마센셍셍 남자들상광엊ㅅ음가센 여자들에겡 공퐁 진등기가 나주길꺼같은곳

2018-08-25 • via Nuitee
T
TAEJOON
6
라오어 배워가세요
Pros:

일단 영어 못하는 직원이 있어서 소통이 매우 불편했고 아침에 공항가려고 택시 부르는 것만 40분 기다렸네요..
싼 맛에 저녁에 잠만 자려고 선택한 곳인데 안타까웠어요. 환전 못해서 라오비어 3개 5달라에 산 것도 안비밀...

2018-08-19 • via Nuitee
M
Michael
10
Great location.
Pros:

The manager was from Vietnam and spoke excellent English. He was very informative and helpful. The location is great! It is close to the night market and a lot of good restaurants.

2018-08-19 • via Nuitee
H
hyon kwan
6
Pros:

위치는 좋은 편입니다. 호텔수준은 전체적으로 낮은편이며 객실수가 몇 개 되지 않고 조식도 간단한 메뉴로 나옵니다.

2018-08-08 • via Nuitee
K
KJ
6
คุ้มกับเงินที่จ่าย
Pros:

คุ้มกับเงินที่จ่าย จ่ายราคานี้จะหวังทุกอย่างดีเลิศก้อคงเป็นไปไมใด้

2018-05-10 • via Nuitee
H
Hyun
6
엄청난 스태프들
Pros:

스태프가 너무 친절합니다

2018-04-09 • via Nuitee