elaya hotel vienna city center, Trademark by Wyndham

Hotels
•
Trademark
8.4 (2107 reviews)
Wildpretmarkt 5 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable beds
Cons:
Cleanliness issues
Subpar food quality
Dated room facilities

Categories

Cleanliness
7.9
Multiple mentions of cleanliness issues, including dust and unemptied bins.
Service
9.4
Front desk staff praised as exceptional and helpful; overall service rated high.
Location
9.4
Numerous mentions of excellent location, very convenient.
Room Quality
7.9
Some rooms described as dated and issues with amenities noted.
Amenities
7.9
Basic breakfast and issues with lack of working appliances mentioned.
Value for Money
8.4
Mixed opinions on quality versus price; some value in location but issues noted.
Food and Beverage
7.4
Breakfast described as basic and atrocious in some reviews.
Overall Experience
8.9
Positive experiences overall despite some issues; favorable remarks about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:27

Property Description

Luxurious Accommodations

The elaya hotel vienna city center, formerly known as Arthotel ANA Amadeus, offers elegant rooms with modern amenities like flat-screen TVs, minibars, and plush bedding. Enjoy a selection of teas with the provided electric kettle, and rest easy with allergy-free pillows and blankets.

Convenient Location

Situated in the heart of Vienna's first district, our hotel is just a short walk from iconic landmarks such as Saint Stephen's Cathedral and the Hofburg Imperial Palace. Explore the city's top attractions with ease, including the Vienna State Opera and upscale shopping destinations.

Exceptional Services

Take advantage of complimentary WiFi, a guest computer in the lobby, and nearby public parking for a hassle-free stay. With a variety of dining options and event venues within walking distance, the elaya hotel vienna city center is the perfect choice for your Vienna getaway.

Important information:

Please note that the closest public parking garage is Tiefgarage Franz-Josefs-Kai, Morzinplatz 1, 1010 Vienna. This is a 5-minute walk from the hotel.
Please note, reception is opened : 7:00 AM - 11:00 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2107 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
R
Regina • solo_traveller • at
7
2026-05-09 • via Nuitee
S
Selin • couple • tr
10
Konumu çok iyi ve bölge otellerine göre fiyat performans oteli. Temiz ve güleryüzlü çalışanlar ♥️
Pros:

Temiz ve güler yüzlü karşılama

Cons:

Beğenmediğim bir kısım yok

2026-05-06 • via Nuitee
R
Reyyan • solo_traveller • tr
8
Pros:

Location was amazing.

2026-05-06 • via Nuitee
S
Sona • extended_group • am
10
2026-05-04 • via Nuitee
L
LESLEIGH • couple • au
4
The staff were not very welcoming the whole stay their attitude actually spoilt our whole stay in Vienna
Pros:

Location

Cons:

Staff

2026-05-04 • via Nuitee
J
Jakub • solo_traveller • sk
7
2026-05-02 • via Nuitee
Özdemir • solo_traveller • tr
10
Pros:

Merkezi olması personeli rahatlığı kesinlikle öneririm

2026-05-02 • via Nuitee
W
Walburga • solo_traveller • ca
6
2026-05-02 • via Nuitee
T
Thrasuvoulos • solo_traveller • gr
10
2026-05-01 • via Nuitee
C
Christophe • couple • ch
8
Très bon pour un weekend à Vienne
Pros:

Excellent emplacement.
Le petit déjeuner était également très bien.
Le personnel était gentil et très attentif.

Cons:

L'isolation sonore entre les chambres serait à réviser. Sinon très bien.

2026-04-29 • via Nuitee
C
Carlos • solo_traveller • br
10
Pros:

Hotel pequeno, mas bem localizado , junto ao centro . Funcionários da recepção bem prestativos . O quarto e banheiro bem espaçosos . Da para visitar todos os pontos turísticos a pé. .

2026-04-28 • via Nuitee
I
Ines • solo_traveller • de
10
Es war alles super. Wir haben uns sehr wohl gefühlt.
Pros:

Eine tolle geräumige Unterkunft mit genügend Ablage - und Sitzmöglichkeiten. Sehr gut ist, dass Bad und Toilette in getrennten Räumen sind.

2026-04-28 • via Nuitee
D
Diana • solo_traveller • nl
8
2026-04-28 • via Nuitee
G
GIULIANA • couple • it
9
2026-04-27 • via Nuitee
S
sofie • solo_traveller • at
9
2026-04-24 • via Nuitee
B
Boschi • couple • it
10
2026-04-23 • via Nuitee
M
Martina • couple • bg
8
2026-04-23 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Lovely breakfast supplied by friendly Lisbon.
Comfortable room.

Cons:

A little noise outside at the weekend late at night

2026-04-21 • via Nuitee
E
Erdil SERT • extended_group • tr
9
2026-04-20 • via Nuitee
N
Nergis • couple • tr
8
2026-04-19 • via Nuitee