elaya hotel vienna city center, Trademark by Wyndham

Hotels
•
Trademark
8.4 (2226 reviews)
Wildpretmarkt 5 , Vienna , AT
+43 1 5338738

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable beds
Cons:
Cleanliness issues
Subpar food quality
Dated room facilities

Categories

Cleanliness
7.9
Multiple mentions of cleanliness issues, including dust and unemptied bins.
Service
9.4
Front desk staff praised as exceptional and helpful; overall service rated high.
Location
9.4
Numerous mentions of excellent location, very convenient.
Room Quality
7.9
Some rooms described as dated and issues with amenities noted.
Amenities
7.9
Basic breakfast and issues with lack of working appliances mentioned.
Value for Money
8.4
Mixed opinions on quality versus price; some value in location but issues noted.
Food and Beverage
7.4
Breakfast described as basic and atrocious in some reviews.
Overall Experience
8.9
Positive experiences overall despite some issues; favorable remarks about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:27

Property Description

Luxurious Accommodations

The elaya hotel vienna city center, formerly known as Arthotel ANA Amadeus, offers elegant rooms with modern amenities like flat-screen TVs, minibars, and plush bedding. Enjoy a selection of teas with the provided electric kettle, and rest easy with allergy-free pillows and blankets.

Convenient Location

Situated in the heart of Vienna's first district, our hotel is just a short walk from iconic landmarks such as Saint Stephen's Cathedral and the Hofburg Imperial Palace. Explore the city's top attractions with ease, including the Vienna State Opera and upscale shopping destinations.

Exceptional Services

Take advantage of complimentary WiFi, a guest computer in the lobby, and nearby public parking for a hassle-free stay. With a variety of dining options and event venues within walking distance, the elaya hotel vienna city center is the perfect choice for your Vienna getaway.

Important information:

Please note that the closest public parking garage is Tiefgarage Franz-Josefs-Kai, Morzinplatz 1, 1010 Vienna. This is a 5-minute walk from the hotel.
Please note, reception is opened : 7:00 AM - 11:00 PM
Please note that balcony is only available in the Junior Suite rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.4
Based on 2226 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
R
Richard • couple • gb
10
Great location and friendly staff made for a great stay
Pros:

Friendly, helpful staff, comfortable beds, great location for access to Vienna City centre, nice continental breakfast.

Cons:

The road works in the road, but then there are so many of them in progress across Vienna ;-)

2026-09-19 • via Nuitee
S
Sophie • couple • be
8
2026-09-19 • via Nuitee
C
Callum • couple • au
8
2026-09-17 • via Nuitee
K
Kirtisri • solo_traveller • us
9
2026-09-17 • via Nuitee
M
Michele Gallagher • solo_traveller • ie
9
Pros:

Location

Cons:

Breakfast

2026-09-15 • via Nuitee
S
Shefler • couple • il
7
Pros:

Room was spacious, location is great.

Cons:

A bit outdated, and not entirely clean.

2026-09-14 • via Nuitee
M
Michael • couple • us
8
2026-09-13 • via Nuitee
M
Margaret • couple • us
8
2026-09-12 • via Nuitee
M
marie • solo_traveller • se
8
2026-09-12 • via Nuitee
K
Kunal • couple • us
10
Pros:

Great location, everything is walking distance away. Center of the city, Michelin start restaurants close by.

2026-09-11 • via Nuitee
I
Irmeli • solo_traveller • fi
8
Hyvä sijainti
Pros:

Hotelli loisto sijainnissa. Keskellä kaikkea.kuitenkin rauhallinen ja hiljainen hotelli.

Cons:

Tyynyt oli todella heikot. Sähköpistokkeet hieman vaaralliset, syösten kipinöitä.

2026-09-11 • via Nuitee
I
Igor • solo_traveller • il
10
Pros:

Мне понравилось все, очень приятный отель по всем параметрам в следующий раз останавлюсь в этом отеле спасибо всем

Cons:

Месторасположение, опсуживающий персонал, чистота в номере, утренний завтрак всем огромное спасибо

2026-09-11 • via Nuitee
M
Martin • solo_traveller • ar
9
2026-09-10 • via Nuitee
A
Alex • couple • pe
7
Pros:

Buena ubicación, limpio.

Cons:

Ascensor un poco lento, un poco caro para el nivel de hotel.

2026-09-10 • via Nuitee
V
vito • couple • it
10
Perfetto
Pros:

Posizione eccellente. Ci hanno trattato molto bene e fatto un regalo per il nostro anniversario.

Cons:

Bagno un po’ datato

2026-09-09 • via Nuitee
سفيان • couple • sa
10
2026-09-08 • via Nuitee
L
Lisa • solo_traveller • nl
9
Top!
Pros:

De locatie is top! Nette leuke kamer, goed en vriendelijk ontvangst en een lekker ontbijt.

Cons:

Parkeren is niet goedkoop.

2026-09-06 • via Nuitee
J
Jonathan • couple • de
6
Adequate
Pros:

Location.

Cons:

Room was clean up very used. Marked walls. Broken skirtingboard.

2026-09-06 • via Nuitee
S
Sharon • extended_group • gb
9
Overall a very nice comfortable hotel in a prime location
Pros:

Great location.
Very large comfortable room
Helpful staff

Cons:

Limited choice for breakfast
WiFi not good
Not a 24 hr reception if you need anything in an emergency

2026-09-05 • via Nuitee
S
Stefanie • couple • at
8
2026-09-04 • via Nuitee