Zaina Plaza Hotel

Hotels
7.8 (481 reviews)
Jabal Amman, Second Circle , Amman , JO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly, attentive and professional staff
Great central location
Good value for money
Some guests reported clean, comfortable rooms
Outstanding service mentioned by several reviewers
Shuttle service available (by reservation)
Cons:
Poor cleanliness in some rooms (clogged shower, dirty bathrooms)
Old/worn furniture and general maintenance needs
AC couldn't be turned off in at least one room
Elevator outage reported
Missing towels on arrival (required request)

Categories

Cleanliness
5.5
Mixed reports: several guests complained about poor cleanliness (clogged shower, dirty bathrooms, generally not clean) and old/worn furnishings, though a few reviews called the rooms very clean. Overall below average.
Service
8.8
Consistently praised: staff described as friendly, attentive, professional and helpful; multiple guests highlighted outstanding service and good staff behaviour.
Location
9
Very positive: repeatedly noted as central/ideal, close to sites and services, great location and convenient for shops and food options.
Room Quality
7
Mixed: some found rooms comfortable and neat, while others reported old or worn furniture, minor maintenance issues and problems like AC that couldn't be turned off.
Amenities
7
Limited mentions: basic amenities with some issues (elevator outage reported one day, shuttle by reservation available, towel supply problem once). Generally average for this tier.
Value for Money
8.5
Strongly positive: multiple guests emphasised excellent value, best-in-category feel and good price-to-quality ratio.
Food and Beverage
7.8
No direct comments on hotel F&B in the reviews; guests mentioned nearby food options. Assigned target rating due to lack of specific hotel F&B feedback.
Overall Experience
8.8
Overall positive: many guests would stay again, praising staff, location and value despite some cleanliness and maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:15

Property Description

Prime Location in Amman
Located just steps away from The Islamic Scientific College and Rainbow Street, Zaina Plaza Hotel offers a convenient and central stay in Amman. Explore the city's vibrant culture and attractions with ease from our doorstep.

Comfortable Rooms with Essential Amenities
Relax in our air-conditioned rooms equipped with modern conveniences like a flat-screen TV, fridge, and private bathroom. Enjoy a restful night's sleep on our cozy bed linen and plush towels provided in every room.

Convenient Services and Facilities
Experience a hassle-free stay with our 24-hour front desk, airport transfers, and free WiFi throughout the hotel. Unwind on our terrace, or mingle with other guests in the shared lounge. Book your stay at Zaina Plaza Hotel for a memorable visit to Amman.

Important information:

Please check visa requirements before traveling.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: AMM

Location

Guest Reviews

7.8
Based on 481 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8.8
M
Mohammad • solo_traveller • jo
7
2026-10-24 • via Nuitee
M
Malek • solo_traveller • ch
8
Correct pour le prix
Pros:

L’emplacement dans un quartier vivant. La grandeur du logement (plusieurs pièces). La literie. L’eau chaude.

Cons:

La vétusté de la salle de bain.

2026-10-21 • via Nuitee
‏Mahmoud • solo_traveller • gb
8
Pros:

المكان قريب من السواق والخدمة جيدة والمكان مريح
الموقع ممتاز

2026-10-15 • via Nuitee
V
Valerica • couple • ro
5
2026-10-12 • via Nuitee
A
Abdullah • solo_traveller • eg
9
Pros:

موظفة الاستقبال الرائعة عبير

Cons:

يرجى الاهتمام بتوفير الماء الساخن

2026-10-11 • via Nuitee
العنزي • solo_traveller • sa
8
Pros:

قريبه من كل الخدمات والاسواق

Cons:

الاهتمام بالفرشات اكثر يعني تجديدها

2026-10-10 • via Nuitee
M
Mureb • solo_traveller • jo
10
The best hotel with the most amazing team! Beautiful, spotless, comfortable, and full of wonderful people. I truly feel
Pros:

I absolutely love this hotel! Everything is amazing, from the cleanliness and comfort to the wonderful atmosphere. What makes this place truly special is the incredible team. Everyone is so kind, friendly, welcoming, and professional. They always make me feel happy, comfortable, and at home. I genuinely love the entire staff! This is honestly one of the best hotels I have ever stayed in, and I couldn’t be happier with my experience. Thank you all for making my stay so special!

Cons:

Absolutely nothing! Everything was wonderful, and I have no complaints at all. I loved every moment of my stay!

2026-10-10 • via Nuitee
M
Mureb • solo_traveller • jo
10
An amazing hotel! Very clean, comfortable, and elegant. One of the best places I have ever stayed. I would definitely co
Pros:

Everything was excellent! The hotel was very clean, comfortable, and beautiful. I felt relaxed and enjoyed my stay so much. The atmosphere was wonderful, and it was one of the best hotels I have ever stayed in. Highly recommended!

Cons:

Nothing at all! Everything was perfect.

2026-10-10 • via Nuitee
O
Osama • solo_traveller • il
9
Pros:

Location was perfect

2026-10-09 • via Nuitee
محمد هاني • solo_traveller • il
10
2026-10-09 • via Nuitee
B
belen • solo_traveller • es
5
Pros:

Nada

Cons:

Todo

2026-10-08 • via Nuitee
هاشم • solo_traveller • sa
3
2026-09-19 • via Nuitee
U
USAMA • solo_traveller • iq
10
2026-09-18 • via Nuitee
Y
Yaser • solo_traveller • ps
9
2026-09-16 • via Nuitee
A
Ammar • solo_traveller • de
10
Pros:

اوتيل نظيف ومعاملة الاخوة الموظفين طيبة ومحترمين واسعاره رخيصة والاهم موقع الاوتيل ممتاز في وسط البلد والسوق

2026-09-14 • via Nuitee
B
Bsher alazmi • solo_traveller • sa
10
Pros:

كل شيء

Cons:

لا شيء

2026-09-08 • via Nuitee
A
aboarra • solo_traveller • il
10
Pros:

ممتاز غرف واسعه

2026-09-06 • via Nuitee
R
Rabih • couple • ie
7
Pros:

Its a good place and good staff, the only think is the price went high slightly when i paid at the hotel

2026-09-05 • via Nuitee
M
Maty • solo_traveller • ph
10
2026-09-04 • via Nuitee
محمد • solo_traveller • sa
7
2026-09-04 • via Nuitee