Hotel Savoy

Hotels
9.2 (1466 reviews)
Neuengasse 26 , Bern , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
No bar in the hotel
Higher price point

Categories

Cleanliness
9.3
Rooms were clean and spacious, with good service.
Service
9.8
AMAZING staff, extremely friendly and helpful.
Location
9.3
Perfectly located near the train station and Old Town.
Room Quality
9.3
Rooms were spacious and comfortable, some feedback on size discrepancy.
Amenities
8.8
Standard amenities provided, minor comments about fitness studio availability.
Value for Money
8.3
Some reservations about prices, but overall considered fair.
Food and Beverage
9.3
Breakfast was rich and well-received by guests.
Overall Experience
9.5
Overall stay was terrific, with multiple positive remarks from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Luxurious Accommodation
Hotel Savoy offers modern and elegant rooms in the heart of Bern's old town. Each non-smoking room is thoughtfully designed with memory foam pillows, a Nespresso coffee machine, and a rain shower or bathtub in the ensuite bathroom.

Convenient Location
Situated within walking distance of the main station and popular shopping streets, guests can easily explore the city's main attractions and dining options on foot. Additionally, Bern Belp airport is just a short drive away.

Modern Amenities
Guests can enjoy complimentary WiFi, a flat-screen TV with satellite channels, and air conditioning in every room. The hotel also provides a laptop safe, a minibar, and tea making facilities for ultimate comfort.

Experience luxury and convenience at Hotel Savoy. Book your stay now for an unforgettable Bern getaway.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1466 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
R
Rene couple ch
5
2026-03-04 via Nuitee
Z
Zollinger family_with_children ch
8
2026-03-04 via Nuitee
T
Tim family_with_children gb
9
Pros:

All good

Cons:

Nothing

2026-03-01 via Nuitee
E
Erica family_with_children ch
8
2026-03-01 via Nuitee
W
williamnB3080KS Couples
10
Feedback Hotel Savoy Bern
Pros:

Minha experiência no hotel foi excelente, com um atendimento muito acima do esperado. O hotel é confortável, bem localizado e oferece uma estadia muito agradável.

Gostaria de destacar especialmente o Charles, um profissional extremamente educado, prestativo e atencioso. Desde o primeiro contato, demonstrou muita cordialidade e disposição para ajudar, sempre com um sorriso e uma postura profissional exemplar.

Ele foi muito solícito ao esclarecer dúvidas, dar orientações e garantir que tudo estivesse perfeito durante a estadia. Pequenas atitudes e a forma como ele trata os hóspedes fazem toda a diferença e elevam significativamente a experiência no hotel.

Atendimento de altíssimo nível, nota 10/10.
Espero que a gerência reconheça o excelente trabalho do Charles, pois ele representa muito bem o padrão de qualidade e hospitalidade do hotel.

Espero revê-lo em uma próxima oportunidade.

=========================

My experience at the hotel was excellent, with service that exceeded expectations. The hotel is comfortable, well located, and provides a very pleasant stay.

I would like to especially highlight Charles, an extremely polite, helpful, and attentive professional. From the very first interaction, he showed great friendliness and a strong willingness to assist, always with a smile and an exemplary professional attitude.

He was very helpful in answering questions, giving guidance, and making sure everything was perfect during my stay. Small gestures and the way he treats guests truly make a difference and greatly enhance the overall hotel experience.

Top-level service, 10/10.
I hope the hotel management recognizes Charles’s excellent work, as he truly represents the hotel’s high standards of quality and hospitality.

I look forward to seeing him again in the future.

2026-02-27 via Tripadvisor
E
Elin family_with_children se
10
2026-02-27 via Nuitee
F
Fumiya couple ch
8
Pratique
Pros:

L’emplacement / l’espace pour la douche très confortable / très calme malgré près de la gare et au centre-ville.

Cons:

Les fenêtres étaient verrouillées et impossible d’aérer

2026-02-26 via Nuitee
S
simontT1406ID Family
10
Ideal hotel if using Bern as a base to sightsee around Switzerland
Pros:

Very clean and tidy. Nice quiet hotel despite being so close to the railway station. Staff very friendly and helpful.

2026-02-22 via Tripadvisor
C
catalinasL4957ZQ Family
10
Highly Recommended – Excellent Service and Location
Pros:

I stayed at this hotel with my family in January of this year, and we had an excellent experience. The staff is very attentive, and the rooms are very comfortable.

I would also like to highlight the breakfast service — it was very complete, and the atmosphere is lovely, making it a great way to start the day.

I highly recommend this hotel. It also has a great location in the city, with shops and places to eat nearby. In any case, the receptionists are always happy to help and provide recommendations.

I hope to come back soon!

2026-02-22 via Tripadvisor
J
Jasmine family_with_children ch
9
2026-02-14 via Nuitee
M
Maria Ticiana couple br
10
2026-02-13 via Nuitee
W
walter solo_traveller ch
10
Angenehmes Hotel in guter Lsgr
Pros:

Sauber, komfortabel, zweckmaessig

2026-02-12 via Nuitee
G
Gaelle solo_traveller ch
10
2026-02-11 via Nuitee
J
Jos couple ch
9
2026-01-31 via Nuitee
F
Fabienne couple fr
10
Je conseille vivement cette établissement
Pros:

La proximité avec la gare et le centre ville. L’accueil du personnel. Excellent buffet pour le petit déjeuner.

Cons:

Rien

2026-01-31 via Nuitee
S
See See Cissy couple gb
10
2026-01-29 via Nuitee
K
Khalifa couple ae
9
Pros:

Nice and clean

2026-01-29 via Nuitee
C
Catherine couple ch
8
2026-01-29 via Nuitee
O
Orest solo_traveller al
10
2026-01-29 via Nuitee
M
Michel family_with_children br
10
Excelente estadia.
Pros:

O hotel é muito bem localizado, próximo de uma das saídas da estação de trem e de várias atrações, pontos turísticos e transporte público. Quarto amplo, bem cuidado, limpo e banheiro impecável. O staff é prestativo e gentil.

2026-01-29 via Nuitee