Charm Hotel, Hersonissos

Hotels
8.6 (361 reviews)
9 Filikis Eterias , Hersonissos , gr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Good breakfast
Cons:
Small bathrooms
Limited variety in breakfast
Some rooms with poor views

Categories

Cleanliness
8.24
Generally clean rooms mentioned, but some reviews noted areas for improvement.
Service
8.91
Staff was very friendly and accommodating throughout the stay.
Location
9.05
Great location near the water and close to amenities.
Room Quality
8.4
Rooms were spacious and comfortable, but some mentioned views were lacking.
Amenities
8.53
Standard amenities for a two-star hotel, with some positive remarks about breakfast.
Value for Money
8.69
Overall good value for the price, particularly highlighted across several reviews.
Food and Beverage
8.34
Breakfast was generally good, with some suggestions for more variety.
Overall Experience
8.61
A pleasant stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:10

Property Description

Mountain Views and Terrace
Experience breathtaking mountain views and relax on the charming terrace at Charm Hotel, Hersonissos. Enjoy the serene ambiance and unwind in the heart of Limenas Hersonissou (Center) district, just steps away from Aquaworld Aquarium.

Comfortable and Well-Equipped Rooms
Indulge in comfort with flat-screen TVs, black-out curtains, and private bathrooms with an active solar water heating system in each room. Some units offer picturesque garden or city views. Air-conditioning, a refrigerator, and a safety deposit box are complimentary amenities provided for a relaxing stay.

Convenient Amenities and Services
Benefit from free WiFi throughout the property, a shared lounge area, and the option for exciting excursion activities and car rental services. Explore the area with ease by renting a bike and discover popular hiking trails nearby.

Book your stay at Charm Hotel, Hersonissos for a memorable and comfortable experience.

Important information:

Kindly note that the property reserves the right to pre-authorize guest's credit card. Things owned by hotel can not be exported outside without the express consent of the hotel.

Kindly note that guests may need to be allocated in an alternative room for operational or safety reasons. If this room has a lower price than the original price, you will be refunded for the difference.

- Arrivals after 19:30 pm are required to check in online in order to follow a quick and convenient arrival.

- Reception is open from 08:00-19:30, we are always available for emergencies at 0030 6983815763.

- Superior rooms are equipped with 3 twin beds only for bookings with 3 guests.

- Housekeeping schedule: | Fresh Towels: every 2 stays | Linen and fresh towels: every 4 staysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HER

Location

Guest Reviews

8.6
Based on 361 reviews
Cleanliness: 8.24
Service: 8.91
Location: 9.05
Room Quality: 8.4
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.61
V
Vivien couple hu
9
2026-09-05 via Nuitee
J
Jochen K. - Germany couple de
10
Besser geht es nicht - sehr empfehlenswert
Pros:

Sehr moderne und gemütliche Unterkunft. Die Lage war genial - sehr ruhig in einer Seitenstraße und nur 2 Minuten Fußweg ins Zentrum. Ein großer Supermarkt liegt gleich nebenan. Das Frühstück war extrem lecker und abwechslungsreich. Am letzten Tag bekamen wir unaufgefordert ein Frühstückspaket, da wir sehr zeitig zum Flughafen mussten. Das Personal war mehr als freundlich und hilfsbereit - vielen Dank nochmal

Cons:

Alles bestens

2026-08-26 via Nuitee
T
TAHRI family_with_children fr
9
2026-08-26 via Nuitee
N
Nemanja couple rs
10
FENOMENALNO
Pros:

Boravak u ovom hotelu bio je zaista predivno iskustvo i od srca ga mogu preporučiti svima! Od samog dolaska pa do poslednjeg dana osećali smo se izuzetno prijatno i dobrodošlo. Osoblje je bilo neverovatno srdačno, ljubazno, profesionalno i uvek nasmejano, a njihova pažnja i odnos prema gostima zaista su nešto što se danas retko sreće. Hotel je besprekorano čist, uredan i veoma prijatan, vidi se da se o svemu vodi računa i da je gostima zaista važno da se osećaju kao kod kuće. Sve je bilo na svom mestu, atmosfera je bila divna, a celokupan boravak ostavio je na nas samo najlepše utiske. Posebno bih pohvalio sve zaposlene, jer su svojom ljubaznošću i toplinom učinili naš odmor još lepšim. Veliko hvala celom timu na gostoprimstvu, osmesima i trudu koji svakodnevno ulažu — zaista se oseća kada neko svoj posao radi sa ljubavlju. Želim vam puno uspeha, još mnogo zadovoljnih gostiju i da nastavite da budete upravo takvi kakvi jeste! Nadam se da ćemo imati priliku da se ponovo vratimo, jer bismo vas bez razmišljanja ponovo izabrali. Sve preporuke i jedno veliko HVALA za divan boravak! ❤️

2026-08-24 via Nuitee
J
James solo_traveller gb
8
Pros:

Location, friendliness

Cons:

Nothing

2026-08-24 via Nuitee
N
Nicolas couple it
10
Pros:

La disponibilità dello staff

2026-08-24 via Nuitee
V
Viktoriia couple de
10
Highly recommended! Thank you guys for great service!🫶🏼
Pros:

I loved the hotel! The owners were very kind and always ready to help. The location was amazing — very quiet, just a 5-minute walk from the sea and 2 minutes from a big supermarket. Everything you need is nearby. Fresh towels were provided every 2 days and fresh sheets every 4 days. The breakfast was great, with a few of options, so everyone could find something they liked.

Cons:

It’s not really about the property itself, but rather about their car rental partners. Unfortunately, they were not very reliable. We booked a car, but it broke down on the way to us, and they didn’t inform the hotel.
The owners helped us look for other car rental options in the city and called several places for us, which we really appreciated. Unfortunately, the available options were too expensive. As a result, we were left without a car for two days and couldn’t explore the island as planned.
However, we found other things to do and still had a great time. Now we have one more reason to come back to Crete! 🥰

2026-08-23 via Nuitee
B
Bassant couple eg
8
2026-08-22 via Nuitee
M
Marco solo_traveller it
10
2026-08-16 via Nuitee
M
Maria extended_group gr
9
2026-08-16 via Nuitee
L
LUCA couple it
8
Pros:

Staff gentilissimo ed accogliente

Cons:

Posizione, struttura nuova

2026-08-16 via Nuitee
F
Fabio couple it
9
Abbiamo appena concluso il nostro soggiorno e torniamo a casa con il cuore pieno. La colazione era favolosa: ricchissima
2026-08-16 via Nuitee
S
Simona solo_traveller it
8
2026-08-15 via Nuitee
A
Abdi couple de
10
2026-08-13 via Nuitee
Рябко couple ua
10
2026-08-13 via Nuitee
E
Evangelia couple gr
9
2026-08-13 via Nuitee
T
tamir solo_traveller il
8
Pros:

מלון קטן חמוד במיקום שקט ומרכזי
יחס ושרות מצויין מצוות המלון
ארוחת בוקר נחמדה

Cons:

החדרים מבודדים מרעשים מחוץ
המלון אך לא מבודדים מהרעשים בתוך המלון.
מידיי בוקר התעוררתי מוקדם לרעשי הדלתות הנטרקות של יתר החדרים במלון ומכל הקומות ושיחות האורחים בפרוזדור.
היה לילה אחד רועש במיוחד של חברה צעירים שיכורים אך היות שבעלי המלון נמצאים עד 19.30 לא היה מי שיטפל בבעיה מיידית.

2026-08-13 via Nuitee
A
Auranna solo_traveller it
7
Pros:

Lo staff, ragazzi veramente eccezionali che fanno la differenza. Antonis e Katarina. Check in in anticipo apprezzatissimo.

Cons:

Il bagno angusto, la colazione molto minimal, la pulizia può essere migliorata e poi tenete conto che si tratta di una struttura dove vanno prevalentemente ragazzi che non rispettano le ore di silenzio. Durante la notte si sentivano rumori e in più le stanze non sono distanti tra loro, quindi, quando si aprono le porte si ha la sensazione che ti entrino in camera.

2026-08-12 via Nuitee
L
lisa couple gb
8
Brilliant for what we needed
Pros:

Friendly owners excellent location lovely plentiful breakfast

Cons:

N/A

2026-08-11 via Nuitee
D
Diego solo_traveller it
10
2026-08-11 via Nuitee