Charm Hotel, Hersonissos

Hotels
8.6 (292 reviews)
9 Filikis Eterias , Hersonissos , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Good breakfast
Cons:
Small bathrooms
Limited variety in breakfast
Some rooms with poor views

Categories

Cleanliness
8.24
Generally clean rooms mentioned, but some reviews noted areas for improvement.
Service
8.91
Staff was very friendly and accommodating throughout the stay.
Location
9.05
Great location near the water and close to amenities.
Room Quality
8.4
Rooms were spacious and comfortable, but some mentioned views were lacking.
Amenities
8.53
Standard amenities for a two-star hotel, with some positive remarks about breakfast.
Value for Money
8.69
Overall good value for the price, particularly highlighted across several reviews.
Food and Beverage
8.34
Breakfast was generally good, with some suggestions for more variety.
Overall Experience
8.61
A pleasant stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:10

Property Description

Mountain Views and Terrace
Experience breathtaking mountain views and relax on the charming terrace at Charm Hotel, Hersonissos. Enjoy the serene ambiance and unwind in the heart of Limenas Hersonissou (Center) district, just steps away from Aquaworld Aquarium.

Comfortable and Well-Equipped Rooms
Indulge in comfort with flat-screen TVs, black-out curtains, and private bathrooms with an active solar water heating system in each room. Some units offer picturesque garden or city views. Air-conditioning, a refrigerator, and a safety deposit box are complimentary amenities provided for a relaxing stay.

Convenient Amenities and Services
Benefit from free WiFi throughout the property, a shared lounge area, and the option for exciting excursion activities and car rental services. Explore the area with ease by renting a bike and discover popular hiking trails nearby.

Book your stay at Charm Hotel, Hersonissos for a memorable and comfortable experience.

Important information:

Kindly note that the property reserves the right to pre-authorize guest's credit card. Things owned by hotel can not be exported outside without the express consent of the hotel.

Kindly note that guests may need to be allocated in an alternative room for operational or safety reasons. If this room has a lower price than the original price, you will be refunded for the difference.

- Arrivals after 19:30 pm are required to check in online in order to follow a quick and convenient arrival.

- Reception is open from 08:00-19:30, we are always available for emergencies at 0030 6983815763.

- Superior rooms are equipped with 3 twin beds only for bookings with 3 guests.

- Housekeeping schedule: | Fresh Towels: every 2 stays | Linen and fresh towels: every 4 staysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HER

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 292 reviews
Cleanliness: 8.24
Service: 8.91
Location: 9.05
Room Quality: 8.4
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.61
J
Judy • solo_traveller • cw
10
CHARMING hotel, elke dag lekker uitrusten en ontbijten na alle dag en nacht activiteiten op Kreta!
Pros:

De locatie was perfect, veilig en rustig slapen en toch heel dicht bij alle faciliteiten. Geen groot of druk hotel. schoon en een goede bed. Al het personeel was heel attent. Heel erg vriendelijk en te alle tijden behulpzaam. Jufr. Aspa bij de receptie gaf altijd goede tips en adviezen van vervoer, restaurants, recreatie en ook cultureel historisch aspecten van Kreta. Het ontbijt bevat net wat wij nodig hadden. We waren met 2 zussen en zelfs toen een tas in de bus achterbleef, heeft Aspa per direct actie ondernomen. Heel bijzonder, hier komen wij zeker terug!

Cons:

Gastvrij, Vriendelijk en zeer behulpzaam personeel!

2026-01-19 • via Nuitee
A
Aikaterini • couple • gr
10
Ευχάριστη
Pros:

Ήταν πολύ ευχάριστη η ατμοσαφαιρα , ήταν άνετο και σε εξαιρετική τοποθεσία

Cons:

Το πρωινό δεν είχε πολλές επιλογές

2026-01-19 • via Nuitee
T
Teodora • couple • bg
2
2026-01-19 • via Nuitee
A
Arnold • couple • de
10
Absolut empfehlenswert!
Pros:

Saubere Zimmer, sehr bequeme Betten, leckeres Frühstück und tolles Personal! Ich habe mich rundum wohl und willkommen gefühlt. Sehr empfehlenswert!

2026-01-19 • via Nuitee
N
Nikoleta • couple • gr
7
Ικανοποιητικό
Pros:

Όλα τέλεια το προσωπικό ευγενέστατο και το δωμάτιο πολύ άνετο!!

Cons:

Δεν ειχε καλή ηχομόνωση. Όχι πολλές επιλογές στο πρωινό . Επίσης όταν μπήκε η καθαρίστρια δεν μας άλλαξε τις πετσέτες και τα σεντόνια όποτε μείναμε με τις ιδιες πετσέτες 3 μέρες. Το WiFi αδύναμο δεν έπιανε καλα . Κατά τ αλλά όλα μια χαρά

2026-01-19 • via Nuitee
J
Joanne • couple • nl
10
geweldig. zeker een aanrader!!
Pros:

Het personeel is ontzettend lief en behulpzaam!! De locatie is ideaal als je op loopafstand van het centrum wil zitten, maar niet midden op de strip. Geen geluidsoverlast en supermarkt is nog geen 1 min lopen.

2026-01-19 • via Nuitee
D
Daniele • couple • it
8
Qualità prezzo eccellente
Pros:

Posizione eccellente, personale molto gentile è disponibile. Qualità prezzo eccellente

2026-01-19 • via Nuitee
E
Eleni • couple • gr
5
2026-01-19 • via Nuitee
A
Axel • couple • de
9
Tolle Lage am Wasser, direkt in Agios Nikolaos.
Pros:

Gute Lage am Wasser.

Cons:

Nicht alle Zimmer haben eine schöne Aussicht.

2025-11-13 • via Nuitee
M
Mary • couple • md
10
Pros:

Всё

2025-11-03 • via Nuitee
M
MV • couple • fr
10
Pros:

Hôtel très agréable, la chambre est grande; les lits très confortables, salle de bains agréable. Personnel charmant et disponible. Possibilité de se stationner facilement autour . Super marché à deux pas. Le petit déjeuner sous forme de buffet est bon et complet.
Rapport qualité prix excellent.
C 'est proche de la zone animée sans en avoir les inconvénients.

2025-10-23 • via Nuitee
N
Nardecchia • couple • it
6
2025-10-17 • via Nuitee
J
Juha • extended_group • fi
8
Erinomainen hinta/laatu suhde
Pros:

Hyvä aamiainen, ystävällinen henkilöstö, siisti huone

2025-10-16 • via Nuitee
O
Osher • couple • il
3
Pros:

היה במיקום מרכזי

Cons:

מלון ישן דרגה 1 בכוכבים
אין מים חמים !!!

2025-10-12 • via Nuitee
G
George • couple • gr
10
Very good.
Pros:

Hi no

2025-10-05 • via Nuitee
F
Flaviu • couple • ro
9
2025-10-04 • via Nuitee
J
Julie • solo_traveller • gb
8
2025-09-30 • via Nuitee
V
Vivien • couple • gb
10
Lovely and relaxing
Pros:

Super friendly,lovely and easy going staff, nice and clean hotel, room was spacious, bed was huge and comfy, we got clean towels and cleaning every other day, we had breakfast included in the price, but we mainly just got coffee and some cookies but everything looked tasty and enough to start the day.
We were staying there for my birthday and they surprised me with a bottle of wine which was super sweet of them so thank you again. We enjoyed staying there, close to the beach and shops

Cons:

Na

2025-09-30 • via Nuitee
N
Nina • couple • de
8
2025-09-29 • via Nuitee
C
Céline • solo_traveller • fr
9
Pros:

La gentillesse du personnel
La qualité de l'accueil
L'emplacement
Le petit déjeuner

Cons:

La chambre manquait de rangements.

2025-09-18 • via Nuitee